Shop Talk
GET THE F*** OUT OF MY STORE!!!
*customer walks in*
me: hi welcome to t-mobile how can I help you?
custy: oh this isnt alltel?
me: *gestures to giant t-mobile sign above head* nope t-mobile
custy: can you give me directions to alltel?
me: um, im new to town and im not sure (not really)
custy: oh....could you mapquest it and print them out?
me: seriously?
custy: uh yeah...
me: no sir we cant...\
custy: oh you dont have a printer?
me: *starts to walk away* yeah, thats what it is....
I see reps do things like this all the time...Don't really understand it.
But it is kinda funny. I wouldn't have printed him directions either. 😎
sorry if my message made you feel that i never feel this way.
We all work in the industry. We all know how these customers really are haha...
custy: can i pay my bill here
me: yeah do you have your bill with you
custy: no
me: did you know how much you wanted to pay?
custy: no
me: ok let me look it up for you what are the last four of your social?
custy: um im not sure i left my wallet at home...
seriously...who doesnt know their own social...or even the last four....
Can't you just look it up by the phone number. No i already told you, i need the last four. This is for YOUR protection so some joe can't walk in from the street and mess with your account.
Today for me has been really slow. Mall is empty. Sold an Access, Text add on, And did a phone exchange. That's it.
Blah, Mondays.
honestly the only thing that will get me through today will be my graham crackers and the Top Jams station on aol radio...oh and phonescoop...
I have a big bag of dum dums. Even though i don't think one mall customer has taken one. Although the mall employees raid it all the time.
ps, myspace, and another small forum is what keeps me going through my 12 hour days.
I don't think i could handle working in a strip mall....I bet there are days where you go hours without seeing someone.
they flood over...I don't understand why people hate talking to reps. I mean we are here to help you, teach you about new devices, ect.
I still hate the typical.
Hey how are you guys doing(or something along those lines)
No i'm just looking...
but by far my favorite is when you are at a kiosk and you greet someone that is literally maybe three feet away and they just totally ignore you like you didnt say anything...I used to always keep saying hi until they looked at me
hi welcome to att, how can I help you today?
*silence*
hi
*silence*
hi
*silence*
hi
hi hi hi hi hi hi hi hi hi!
lol good times
Hello blah blah...
silence....
huhhmmm excuse me. How are you doing today? 😛
One of these times when a customer ignores me when i say hi, i am gonna ignore them when they have a ? for me.
Ha i probably won't though, b/c this job does pay my bills.
and people are dumb to pick fights or mess with servers. Hasn't everyone scene the movie waiting?!?! haha... j/p or am i 😎
Me, thank you for calling sprint this is me how can i help you.
C, how much are your t mobile sim cards.
Me, we sell sprint nextel here sir not t mobile
C, oh sprint and nextel. You dont have t mobile sim cards though?
Me (breathes through teeth) (Deep exhale) No sir
C, Wheres the nearest t mobile?
Me, (Full knowing where the t mob is)I dont know sir.
Sonniku said:
please tell me you are kidding...that is just an ignorant customer in the making. Who wants to actually have to be responsible for that kind of headache?
What headache is involved in switching him over to your company and making a sale?
c: excuse me! are you busy?
m: no... how can i help you?
c: where is t-mobile?
:headdesk:
go find it for yourself you lazy mofo