Shop Talk
on past dues and payment arrangments...
Somewhere on this forum we've heard of the usual cust asking how much they're past due is and flipping out when you tell them they cant pay 20% of the past due still restore service.
well, this cust was kinda unique..
me- thanks for calling spring finance how can i help you..
cust- hi, this is ( mr. cheapo)the acct is under ________ and heres the pw.. how much would be the minimum ammount that "I" need to pay to restore service.
me- (checks and state accts past due)
cust- oh yeah, i totally forgot about that.. listen, my moms going to pay this tommorow, is there anyway you can restore services today..
this totally blew me off, he just asked at the beggining how much "He" needs to pay. giving me the impression he is goi...
(continues)
well, this cust was kinda unique..
me- thanks for calling spring finance how can i help you..
cust- hi, this is ( mr. cheapo)the acct is under ________ and heres the pw.. how much would be the minimum ammount that "I" need to pay to restore service.
me- (checks and state accts past due)
cust- oh yeah, i totally forgot about that.. listen, my moms going to pay this tommorow, is there anyway you can restore services today..
this totally blew me off, he just asked at the beggining how much "He" needs to pay. giving me the impression he is goi...
(continues)
...
I love those types. "Can I pay $25 of my $1000 balance and have the service turned back on, and pay the rest in 2 months?"
I love to say to them "You sure can pay $25 on the balance. They service will then be restored..... after we receive ALL the Past Due balance.
I love to say to them "You sure can pay $25 on the balance. They service will then be restored..... after we receive ALL the Past Due balance.
...
Me: ok sir you have been approved with a $500 deposit
Customer:can that be put on my bill? 😳 🤣
Customer:can that be put on my bill? 😳 🤣
...
