Shop Talk
Customer complaining
This customer is in another post complaining about a discount they had when they first got the service now it's only coming of their MRC and they're complaining because it's not as much coming off of their bill. Then some idiot told the customer go to complain to every rep. When will people realize that when you yell at the reps and talk to them any kind of way it motivates us more to not help you.
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they will never figure it out... and when they do... we will be out of jobs lol.
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I think customer care makes me more angry/frustrated than the customers themselves.
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well..it makes them think that customer service reps are their slaves and they have every right to yell at the slightest complaint or inconvenience they could think of.. 😡
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