Shop Talk
"I Lost My Phone."
C = Customer
CS = Customer's son
R - Hello. How can I help you?
C - My son lost his cell phone. Can we just buy a new one?
R - Yes, ma'am. However, you'd have to pay full price.
C - Okay. Well, what is full price?
R - The phones start at $190.
C - $190! But I got mine for $22!
R - Yes, ma'am. But that was with a contract.
C - Why do we need a new contract? We have one.
R - When you sign a contract, you get a discount on a phone. However, you can only resign every 18 months.
C - Can we buy a phone at Walmart?
R - Yes, ma'am. Anywhere you buy it, it will be full price though.
C - Well, that's not fair. Isn't there a customer...Maybe it would help to call customer service.
CS - Customer service co...
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his chocolate is broken, but he has insurance so he can get a new one. but that's not good enough.
he's eligable for upgrade in 10 days so he can pay the discounted price on any phone he chooses at that time. but THAT's not good enough.
so even though this guy has lots of options available he's still pestering, and whining to his mom that he wants to buy the u740 for full retail. his mother tries to tell him what a retard he is and that they should just wait a little while. he literally turns into a 6-year-old: "but i want it noooooow!"
not an exageration in any way. this message was a...
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C - Well, it's $5 a month plus a $50 deductable. Hmm. If I have it a year and use it once, it would be $110. If I have it two years and use it once, it would be $170. If I have it and never use it, I'd be paying between $60 and $120 for nothing.
I've also had people who have paid for insurance for years and never had to file a claim. Then, they remove it because it is "a waste of money" and the next thing you know, they've lost or broken their new phone.
Insurance is like that. I pay $100 a month for car insurance and may never file a claim. It sucks, but that is how it w...
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yea ok, lemme do that for you...ummmmm....no!
try wrecking your car and then asking an insurance company to give you insurance on the car you just destroyed,they wont do it, so why should we?
i love how people think the cell phone industry is completely different from everything else in life and they should get everything from us for free or extremely cheap. the whole the customer is always right bull is going to their heads and they think they c...
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It's generally a reconditioned model of the same phone, a new model of the same phone if they're out of reconditioned ones or a reconditioned phone of the next comparable model if they don't have yours in stock.