Shop Talk
We must be able to time travel
m = me
c = customer
c- i need to make a prepaid payment
m- ok
c- i think its 85 becuase i got text
m- actually you don't have text but i would be happy to add today
c- NO!! I HAD TEXT LAST MONTH!
m- ma'am it's not on the account, but like i said I will be happy to add it this month
c- AND WHAT ABOUT LAST MONTH!!! I COULDNT TEXT
m- I'm sorry but I can not apply a credit to a prepaid account ma'am, you could have come and let me know than and I could have fixed it than
c- (very irrate, rolling eyes and giving me dirty nasty looks) YOU NEED TO FIX IT NOW!!!
m- ma'am I've added it to your account, thats all I can do, you will be able to text this month, like I said if you would have come in last month sometime...
(continues)
c = customer
c- i need to make a prepaid payment
m- ok
c- i think its 85 becuase i got text
m- actually you don't have text but i would be happy to add today
c- NO!! I HAD TEXT LAST MONTH!
m- ma'am it's not on the account, but like i said I will be happy to add it this month
c- AND WHAT ABOUT LAST MONTH!!! I COULDNT TEXT
m- I'm sorry but I can not apply a credit to a prepaid account ma'am, you could have come and let me know than and I could have fixed it than
c- (very irrate, rolling eyes and giving me dirty nasty looks) YOU NEED TO FIX IT NOW!!!
m- ma'am I've added it to your account, thats all I can do, you will be able to text this month, like I said if you would have come in last month sometime...
(continues)
...
