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Here is a first after 3 years in the industry
This lady explained that she had just started her new billing cycles with T-Mobile and asked if she signed up today if she would be able to keep the minutes she paid for. 🤨 I explained that it would be impossible and she told me she was lying because another person, in another mall from another authorized retailer (my previous employer) told her that she could.
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tell her to go back ask to speak to michael hunt...
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