Shop Talk
For call center peeps.....
.... What's the most random comment that a customer ever said to you?
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I had a lady I was helping troubleshoot her phone and all of the sudden she goes "Do you have the times for the movies at the (Name of some movie theater)?" I thought she was talking to someone else and so I didn't say anything. Then she was like "Hello? Do you have the times for the movies?" I said "No... I don't" 🤣
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you should have just said
"im sorry maam i didnt think you were talking to me because it would be retarded of you to expect me to know movie times and i didnt want to insult your intellegance...."
"im sorry maam i didnt think you were talking to me because it would be retarded of you to expect me to know movie times and i didnt want to insult your intellegance...."
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I asked a customer for their mobile number and at the end of the call she said, "Since you have my contact number can I have your's?" , so I just said no I'm not authorized to release personal information.
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When I told him about the charge that will be applied to his bill he said very seriously "SO what do you guys do if I die?" I was sooo quite.
He just started laughing. 👀
He just started laughing. 👀
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I'm on the phone helping a guy with his data problem. He's unable to send or receive any data on his PDA. I'm troubleshooting his problem, and of coarse find out what it is. I ask the guy to hold on for a sec why I provision him correctly in the switch. Well I tell him I'm going to put him on mute for a second while I do this. In his mind he must of thought I said "hold" not mute. This jackass put me on speaker phone and must of laid the phone down right on the table and proceeds to "chop" up a line and snort it. Now you know..to each his own, but this guy tops its off with his wife or girlfriend in the back round yell "save some for me" then without a pause say "f**k honey! watch the dog he's gonna...god damnit!! he sniffed it up! I told yo...
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I'm 48 years old but I have a body like Rocky Balboa. ...this is after the prev nights call complaining about high bloodpressure....hmmmm....
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