Shop Talk
Well You don't have to sign a contract
Me: Well let me see what I can do...
Me: Well you are eligible for your upgrade discount the Venus will be 200 with your 2yr renewal.
Custy: WHAT??? I get a FREE upgrade and i don't want to sign a contract. I already have a contract!!
Me: Well thats how it works, we discount the phones for you every two years so that you resign with us. If you want a free phone we have several over here...
Custy: I will not sign a contract
Me: Well you don't have to sign a contract if you don't want to.
Custy: Good i'll take the venus
Me: Great $400
Custy: No its free.
Me: these phones are free with contract, the venus is 200 with contract. its $400 with no cont...
(continues)
I can normally hold it in but something got to me this time.
after the shouting and cursing moments ...they still end up being more angry and request is not granted either...
ignorance of the policy excuses no one...
😁
its fun though