phonescoop.com
What I hate in customer care
ME: Can I have the wireless number you are calling about?
Cust: Wireless number?
----------------------------
Cust: I just got this phone in the mail and it says no service.
Me: Did you call us to activate it?
Cust: I have to activate it?
----------------------------
Customer: There is NO WAY I could have used that many minutes last month. (Look back through the account and they go over every month and call in and have it credited)
----------------------------
Cust: Well my friend (brother, sister, mother, wife, etc.) called last month and they gave him a credit.
Me: And why was that?
Customer: Thier night and weekend minutes were removed.
Me: But your's were not. You have no adjustmets that are ...
(continues)
Cust: Wireless number?
----------------------------
Cust: I just got this phone in the mail and it says no service.
Me: Did you call us to activate it?
Cust: I have to activate it?
----------------------------
Customer: There is NO WAY I could have used that many minutes last month. (Look back through the account and they go over every month and call in and have it credited)
----------------------------
Cust: Well my friend (brother, sister, mother, wife, etc.) called last month and they gave him a credit.
Me: And why was that?
Customer: Thier night and weekend minutes were removed.
Me: But your's were not. You have no adjustmets that are ...
(continues)
...
This is the incorrect forum turn1animal for this thread. This thread should have been posted at...
https://www.phonescoop.com/forums/forum.php?ff=17 »
https://www.phonescoop.com/forums/forum.php?ff=17 »
...
This belongs in the Shop Talk forum. The Phone Scoop forum is for discussing issues with this web site only.
Thanks.
Thanks.
...
