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Unlocked SLVR with T-Mobile?

C3Cole

Aug 12, 2006, 12:14 PM
I am interested in buying an unlocked Moto SLVR L7 for use with T-Mobile. Will I be able to use it properly? Will T-Mobile help with the setup of an unlocked phone?

Thanks for your help and suggestions.

Cole

(The story): I have been with T-Mobile (or predecessors) for about 9 years. I bought an upgrade last week to a Moto V360, and extended for 2 more years. This V360 is junk and after multiple tries at troubleshooting, I have been advised to return the phone for exchange-except T-Mobile doesn't have any V360s because they have discontinued the phone.

Please don't advise me to try for a replacement via customer care, they have screwed me over all week about sending me a replacement V360, and never shipped it. So this non-working ...
(continues)
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chainsaw

Aug 12, 2006, 2:15 PM
I used to sell t-mobile and from my experience they should be able to send the t-zones settings to any phone through tech support.
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C3Cole

Aug 12, 2006, 2:25 PM
Thank you for your help, but T-Zones?

That is the least of my worries. I am first concerned about it locking (?) into T-Mobile, and how to tell it to do that.

In the past, customer care has been great, but using a non-T-Mobile phone I have not tried. And the complete lack of customer care this week has me wanting to know if they will help me set this up.
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scubadvr1

Aug 12, 2006, 8:56 PM
I have an unlocked phone that I use when with T-Mobile when I'm not traveling overseas. I've not had problems with them locking it. Have done so for 2 years now.
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C3Cole

Aug 12, 2006, 9:23 PM
Thank you.

I spoke with customer care about it today when I refunded the dead V360 and canceled the 2 year extension. They said using an unlocked SLVR was no problem (but they said they were sending me a new V360-no problem-and then never did).

Have a great day!!
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