Complete BS
So, recently the 1500 minutes for $39.99 deal came out, and even though I rarely if ever go over 1000 minutes, I thought "why not?". So I switched plans.
In doing so, it dropped my T-Zones for $2.99/month. They didnt tell me it would do that. Of course, now the service is $5.99 a month. So, $36/year more for the same service. I know it isn't much money, but its the principle - especially when the CSR's only excuse is that the script they read me had the phrase "some features may not be available depending on the plan selected" or some nonsense. AND, I had to figure out what happened on my own - even though the CSR could see what was on my plan when I switched, they didnt add the T-Zones back on, even at the inflated price. I figure...
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In doing so, it dropped my T-Zones for $2.99/month. They didnt tell me it would do that. Of course, now the service is $5.99 a month. So, $36/year more for the same service. I know it isn't much money, but its the principle - especially when the CSR's only excuse is that the script they read me had the phrase "some features may not be available depending on the plan selected" or some nonsense. AND, I had to figure out what happened on my own - even though the CSR could see what was on my plan when I switched, they didnt add the T-Zones back on, even at the inflated price. I figure...
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WHAT! You little @#$*&%$#@$@%*&#%&@!!!!!
Just kidding, T-Mo is probably the last carrier I would ever go with for service or selling service.
In a way it seems like that would be the only way for T-Mo to 'get more' from their data plans is by introducing & re-introducing voice plans with more minutes and such so that way you are almost forced to pay more for their data...
How's that for starting a flame war?
Just kidding, T-Mo is probably the last carrier I would ever go with for service or selling service.
In a way it seems like that would be the only way for T-Mo to 'get more' from their data plans is by introducing & re-introducing voice plans with more minutes and such so that way you are almost forced to pay more for their data...
How's that for starting a flame war?
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well look at it this way. other carriers charge per megabyte, you should be glad that t-mobile offers unlimited data transfer for only 4.99. other carriers charge that much for like 5 megabytes or something. be glad not mad.
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That's not accurate. After looking at Sprint, which I am not bolstering Sprint, I like my T-Mobile, but Sprint for $10 a month offers Sprint PCS Vision, which is unlimited instant messaging, e-mail, and web access. Granted, it does cost more, but it is still the same unlimited access as T-Zones.
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amagorno said:
That's not accurate. After looking at Sprint, which I am not bolstering Sprint, I like my T-Mobile, but Sprint for $10 a month offers Sprint PCS Vision, which is unlimited instant messaging, e-mail, and web access. Granted, it does cost more, but it is still the same unlimited access as T-Zones.
Then it is accurate b/c as you pointed out, Sprint is more expensive. I think that the other person was just pointing out you get more usage for less money with T-Mobile.
For the original poster, since the rep didn't tell you that you would lose that feature, didn't even add anything back after it fell off, try asking for a sup. I don't condone asking for a sup for EVERYTHING b/c despite popul...
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It's not accurate because they said that all other carriers charge by the megabit. That's what was inaccurate.
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OnlyNokia4Me said:
well look at it this way. other carriers charge per megabyte, you should be glad that t-mobile offers unlimited data transfer for only 4.99. other carriers charge that much for like 5 megabytes or something. be glad not mad.
its kilo.......byte that is.
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Oh I agree. Cingular charges you per megabyte, even to use thier basic mobile internet to buy ringers, wallpaper, etc! T-Mobile is very generous in a lot of ways.
I also agree with your user name: Only nokia for me!
I also agree with your user name: Only nokia for me!
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The exact same thing happened to me. Ticked me off. Said the computer wouldn't even allow them to add the plan back on for $2.99 but I did get it added for $4.99. Whew. Saved a buck. 😕
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