Phone # Change
I currently live in Las Vegas,NV and I have the west coast special plan which is 1000 mins with unlim night and weekends for $39. So since I will be moving to South Florida in a couple months and need to change my phone number, can I still keep my same plan?
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Changing the phone number has nothing to do with the plan unless it is a regional plan. That is the only time i would think they would ask you to change your plan. (Only to suit your new calling area.)
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A plan can be revoked if it was not offered it that market. I have seen it before. Customer care will have to change the market and it may cause a problem with keeping the plan.
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jamesm said:
Changing the phone number has nothing to do with the plan unless it is a regional plan. That is the only time i would think they would ask you to change your plan. (Only to suit your new calling area.)
Unfortunately not the case, in our billing system rateplans are market specific and a mobile number change to an area code outside the specified market(s) will prompt a rateplan change. Even with a nationwide plan.
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Yes, if you have a market-specific plan, if you change your phone number it will not allow the change. You'll either have to keep your same number, or change your plan.
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