Recently upgraded from a Nokia 5310 to 3711. Love the phone! Except... every picture message I receive it shrinks the incoming pic down to about 6k. Which on a 2.2" nice screen - looks like S**t Blown up.


I called TMobile Tech -- they had me reset, etc... didn't work. She claims its not the network. My Friend who is a sales rep said it is the network. HOWEVER, my 5310 didn't do this... I just tried it today again - receives large fine (whether sent from my email or myself or someone else)


So I'm thinking the phone is doing it. I've tried the Message Setting - Pic Size - Original (and also 1600x1200) -- neither helped.


Is there a way to fix this?!?!?! PLEASE HELP - it's maddening!