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Need unbiased review of TM Service


Feb 2, 2004, 5:35 PM

I'm looking at different carriers for my next cell phone and was curious to see what some of your unbiased reviews are of TM, why you picked it, etc. Thanks in advance...

Feb 2, 2004, 11:17 PM
I recently ported from VZW to T-Mobile. It really depends on the area where you live. Some providers work better in some. You should try looking at Consumer Reports. Another thing to consider is the type of network, CDMA or GSM.

My reasons for switching are because I plan on doing a lot of outside traveling and I prefer the freedom of the SIM card that the GSM network provides. I was with VZW for about 3 years and they have the best CDMA network, along with great customer service. T-Mobile had a better plan to suit my calling habits than ATT and Cingular. There's a lot of variety out there, you just have to know exactly what you want and see which carrier suits you.

My best friend has T-Mobile and shes been with them since they were V...

Feb 4, 2004, 10:38 PM
Hey Double06
I am a TM subscriber and have been since 9/2002. I was a Verizon subscriber before that, but I was sick of being lied to about what price plan I was on. I had changed my PP with verizon, but forgot what I had changed it to a week later. I called and asked and they told me some outrageous number of whenever minutes. I thought I was golden for getting so many minutes for so cheap. You can see it coming, can't you. Anyway, they didn't even note my account that I called that day so when I got a bill for several hundred dollars for going over my minutes, I flipped. They wouldn't give me credit, either. So I switched to TM and have been happy ever since. I'm still going over almost every month, but that's because I got my chatty-cath...

Feb 4, 2004, 11:05 PM
Well, I guess I should clerify something. Yes, I do work for TM now, but I've only worked here about 6 months or so. Believe me or not, I was so happy with the way I was treated and the quality of coverage in my area, I applied to the local call center here in Oregon. Other than a few stupid management issues, I haven't been this happy in a job position or this happy with a phone service in... well, way too long.


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