TMobile Blackberry Support (little long)
So I've been with Tmobile for 6 years and never in all that time was I insulted as I was just the other day.
I wanted to install the new Curve 4.5 software and I did so all on my own. However all the new features worked except viewing HTML emails. So I called TMobile to talk to their Blackberry Support to see if there was something I missed.
Call #1
Got a tech person and when I explained what the problem was, I got disconnected/hung up on.
Call #2
Did all this troubleshooting and in the end the guy said he was going to contact RIMM and he was going to call me back that day........NO RESPONSE AND NO CALL.
Call #3
Had woman walking me through another round of troubleshooting. She tells me go here, I click and said Ok,...
(continues)
I wanted to install the new Curve 4.5 software and I did so all on my own. However all the new features worked except viewing HTML emails. So I called TMobile to talk to their Blackberry Support to see if there was something I missed.
Call #1
Got a tech person and when I explained what the problem was, I got disconnected/hung up on.
Call #2
Did all this troubleshooting and in the end the guy said he was going to contact RIMM and he was going to call me back that day........NO RESPONSE AND NO CALL.
Call #3
Had woman walking me through another round of troubleshooting. She tells me go here, I click and said Ok,...
(continues)
...
