completely unacceptable!
I have been with T-mobile for three years now. I live in West LA (where the city's population exceeds 10 million people). I was on an important phone call with a person driving from Northridge to West LA. T-mobile claims that the entire route the person was taking should have fine coverage. We are both using T-mobile phones. T-mobile dropped my call 8 times. I counted. It got to the point where I couldn't talk for more than 30 seconds before her voice started cutting out and the call was dropped altogether. I find this unacceptable. I love the prices and the customer service, which is why I have been with T-mobile for a while. But when the company claims that I should have no dropped calls in zones that their signal covers, I expec...
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Thats why you should cough up the few extra bucks a month and get a network that works like VERIZON... You wouldn't have that same problem with verizon trust me...
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Drink that koolaid mixed with MD 20/20 as I know from experience you can have these problems with Verizon as well. Trust me 🙄
Drink that koolaid mixed with MD 20/20 as I know from experience you can have these problems with Verizon as well. Trust me 🙄
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ygbhen said:
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Drink that koolaid mixed with MD 20/20 as I know from experience you can have these problems with Verizon as well. Trust me 🙄
Not a big fan of MD 20/20 makes me sick. I do however like kool-aid. You will not see the same number of occurences with verizon as you will with t-mobile. I dont even think you would want to argue that t-mobiles network is even in the same ballpark as verizons, because that would REALLY be SILLY... 😲 🤣
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maverick96 said:ygbhen said:
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Drink that koolaid mixed with MD 20/20 as I know from experience you can have these problems with Verizon as well. Trust me 🙄
Not a big fan of MD 20/20 makes me sick. I do however like kool-aid. You will not see the same number of occurences with verizon as you will with t-mobile. I dont even think you would want to argue that t-mobiles network is even in the same ballpark as verizons, because that would REALLY be SILLY... 😲 🤣
You can't even make an argument totally different technology so WTF are you talking about?
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You can argue that the coverage levels for Verizon are better in certain markets and on the adverse that T-Mobile is better in certain markets. Verizon is not such a high step above the rest like most might think, marketing really does wonders, they may be better in some respects but their advertising certainly is an exaggeration.
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Right its better. VW got lucky with JD but the customer service wont last. TMO is a better company!
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maverick96 said:
Thats why you should cough up the few extra bucks a month and get a network that works like VERIZON... You wouldn't have that same problem with verizon trust me...
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Try VZW in the City of Orange or parts of Irvine and you will never trust the above poster again.
All mobile companies have coverage issues.
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Yeah silly comment, you can definitely have these kinds of experiences with Verizon, AT&T, Sprint, etc. as well, no company has perfect coverage... 😳
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I don't think anyone implied that any certain provider has perfect coverage. However, it is very possible to have BETTER coverage. And Verizon and Alltel definitely do have more areas covered (and covered well) than T-Mobile. In fact Alltel is so confident in their coverage that they're more than happy to credit you back for any dropped calls (which I've had a whole 2 in my 4 years with the company, travelling quite frequently throughout random parts of the US).
I personally never saw the appeal of T-Mobile. Not a great phone selection, average coverage, no mobile-to-mobile...It's definitely a case of getting what you pay for.
I personally never saw the appeal of T-Mobile. Not a great phone selection, average coverage, no mobile-to-mobile...It's definitely a case of getting what you pay for.
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It could be your phone-- I drive throughout LA & the OC and never have dropped calls.
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My dad drives through LA every week and he has T-Mobile, and not once has he complained about dropping calls. In fact, I called him the other day while he was driving through and talked to him for almost an hour with no problem (old people like to talk [thank the gods for myFaves 🤣 ]). He has a Sidekick, but he has also used a RAZR and a BlackBerry Pearl in the area, also with no problems. I agree that it could be your phone.
Try doing a battery pull. If that doesn't work, try cleaning your SIM card with a pencil eraser (weird, but it works, trust me). Another thing you can try is putting your SIM card in another phone and try it to see if it improves anything.
I recommend T-Mobile WAY over Verizon or any other carrier, but I...
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Try doing a battery pull. If that doesn't work, try cleaning your SIM card with a pencil eraser (weird, but it works, trust me). Another thing you can try is putting your SIM card in another phone and try it to see if it improves anything.
I recommend T-Mobile WAY over Verizon or any other carrier, but I...
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Wow didn't mean to upset any of the fanboys here. I was just simply statig something that has been said in many consumer reporting type agencies.. Its no secret that verizon has the better network.. Are you guys trying to say thats not true?? To me that would be a VERY silly argument... 🙄
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There's a difference between "informing" and "trolling" and you, sir, are doing the latter, and we can all tell by how you said it. If you can't tell the difference, then kindly go back to the Verizon forum and drink your overpriced red kool-aid. 🙄
Sure, Verizon does have a better network overall, but how would you know if longbordr52 goes anywhere but LA? If he stays in LA most of the time, why should he have to spend a ton of extra hard-earned money to have nationwide service that he's not even going to be using? His problem can be easily solved, and at a much cheaper rate than changing to Verizon, and that's why I'm sure he posted. He needed help in figuring out why he was experiencing abnormal numbers of dropped calls.
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Sure, Verizon does have a better network overall, but how would you know if longbordr52 goes anywhere but LA? If he stays in LA most of the time, why should he have to spend a ton of extra hard-earned money to have nationwide service that he's not even going to be using? His problem can be easily solved, and at a much cheaper rate than changing to Verizon, and that's why I'm sure he posted. He needed help in figuring out why he was experiencing abnormal numbers of dropped calls.
T...
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skaii said:...
There's a difference between "informing" and "trolling" and you, sir, are doing the latter, and we can all tell by how you said it. If you can't tell the difference, then kindly go back to the Verizon forum and drink your overpriced red kool-aid. 🙄
Sure, Verizon does have a better network overall, but how would you know if longbordr52 goes anywhere but LA? If he stays in LA most of the time, why should he have to spend a ton of extra hard-earned money to have nationwide service that he's not even going to be using? His problem can be easily solved, and at a much cheaper rate than changing to Verizon, and that's why I'm sure he posted. He needed help in figuring out why he was experiencing abnorma
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I understand you had dropped calls but nothing is perfect. I mean are you listening to yourself??? This is not a perfect world. People and companies have technical difficulties all the time. If you had dropped calls you should of called Tmobile they would have offered you some bonus minutes for the inconvience or money off your account. IDK...
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longbordr52 said:...
I have been with T-mobile for three years now. I live in West LA (where the city's population exceeds 10 million people). I was on an important phone call with a person driving from Northridge to West LA. T-mobile claims that the entire route the person was taking should have fine coverage. We are both using T-mobile phones. T-mobile dropped my call 8 times. I counted. It got to the point where I couldn't talk for more than 30 seconds before her voice started cutting out and the call was dropped altogether. I find this unacceptable. I love the prices and the customer service, which is why I have been with T-mobile for a while. But when the company claims that I should have no dropped calls in z
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Thank you to everybody.
I am almost exclusively in the LA area. To be honest, most of the time my calls are fine and don't get dropped. I am using the Nokia 6263, and I really like the phone. That said, I have had to replace it twice due to software problems. It could very well be my phone, because I haven't had this problem too often in the past. I'll try switching phones and see if that helps. I don't want to spend more $$$ on Verizon or att. So thanks.
I am almost exclusively in the LA area. To be honest, most of the time my calls are fine and don't get dropped. I am using the Nokia 6263, and I really like the phone. That said, I have had to replace it twice due to software problems. It could very well be my phone, because I haven't had this problem too often in the past. I'll try switching phones and see if that helps. I don't want to spend more $$$ on Verizon or att. So thanks.
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I have lived in Southern California all of my life. I have had T-mobile for over 2 years, and I have been a sales rep for them for almost 2 years as well. I do a LOT of driving and a lot of traveling over all. I personally have not experienced the number of dropped calls that you have. I lived in Orange County and my girlfriend lived in Santa Barbara. So I have made that trek on the 405 many many times. I have been on my T-mobile phone on that entire drive on numerous occasions and never had a single dropped call. This would typically lead me to believe that it is probably not so much a problem with the network itself, but possibly a problem with your phone or the sim card.
I have not been a fan of the Nokia 6263. The reception hasn't bee...
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I have not been a fan of the Nokia 6263. The reception hasn't bee...
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I know the route you speak of from the vallet into west L.A. The 405 freeway. And for those that don't know it, that's a good thing as it is the definition of L.A. traffic. Now why you had 8 dropped calls on that route, can't tell man. I've done that route many times with no problems.You say both you and the caller have T-mobile but blamed your end of it. Could it be possible the caller was in a bad spot and not you?
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Heres the truth on the website especially under the coverage map its shows this information and a little more
"This map predicts and approximates our wireless coverage area outdoors, which may vary from location to location and may change without notice. It may include locations with limited or no coverage. Our maps do not guarantee service availability. Even within a coverage area, there are several factors, such as: network changes, traffic volume, service outages, technical limitations, signal strength, your equipment, terrain, structures, foliage, weather, and other conditions that may interfere with actual service, quality, and availability, including the ability to make, receive, and maintain calls. Multi-band (850/1900 MHz) GSM/GPRS...
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"This map predicts and approximates our wireless coverage area outdoors, which may vary from location to location and may change without notice. It may include locations with limited or no coverage. Our maps do not guarantee service availability. Even within a coverage area, there are several factors, such as: network changes, traffic volume, service outages, technical limitations, signal strength, your equipment, terrain, structures, foliage, weather, and other conditions that may interfere with actual service, quality, and availability, including the ability to make, receive, and maintain calls. Multi-band (850/1900 MHz) GSM/GPRS...
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have you tried going and updating your sim card? there is no charge. it helps
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I would lke to add something that you might want to consider. I had the same problem with sprint before I moved to T-Mobile. But we all know about sprint and their excellent coverage. It turns out that it wasnt the service but that particular model of phone that was a problem. it was not picking up the signal strength at all. I had taken 4 models in to the IT department at my local T-mobile store and they ran many tests and told me there was nothing wrong with the phone nor service.
I asked them to check the specs of the phone to the service (mgz for phone) and it turned out that it was the reciever for the phone that sucked that this brand was making for the phone. (model had no exterior antenna)
just a thought and a helpful not...
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I asked them to check the specs of the phone to the service (mgz for phone) and it turned out that it was the reciever for the phone that sucked that this brand was making for the phone. (model had no exterior antenna)
just a thought and a helpful not...
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A phone with an exterior antenna will almost always have better reception than a phone with an interior antenna.
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In another state on another hwy I had the same type of problem. I found that some times the way you hold your phone (internal antenna) has a definite affect, and even times witch side of my head (window or not) I held it. I solved my problem by using an ear bud and sat the phone on the dash area for better signal and less interference from my head and the car body. With new laws going in to effect in many states it is not a bad idea to use hands free be it an ear bud or bluetooth.
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