dumbest customer of the year award
A customer just called in and said "I am trying to call this business and when i dial it, its asking me for a password" I asked him what number he is calling. I repeated the number. He said "yes, that is the number I am calling. He was dialing his own number getting to his voicemail.
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I liked it when customers said "Norka" or "No-Kai" or "Nokay" or "Nokeo"
man the list can go on.
maybe I should go back into customer care. hahaha
man the list can go on.
maybe I should go back into customer care. hahaha
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Nokoyer.
Noko.
Nookeyuh.
"That Japanese phone, you know, Noika"
I hate the illiterate hillbilly population around here.
Noko.
Nookeyuh.
"That Japanese phone, you know, Noika"
I hate the illiterate hillbilly population around here.
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BowWowWow said:
Nokoyer.
Noko.
Nookeyuh.
"That Japanese phone, you know, Noika"
I hate the illiterate hillbilly population around here.
The funny thing is, it isnt even close to being Japenesse
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I have this Motorola Star Trek and I was looking to upgrade to this Kyo...Kioc, Kyoioceera phone. HAHAHA 🤣
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gotta love when they call up and say "i wanna get one of those celica phones" hehe. they cant even say cellular. or kyrocea
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How about the customer who called into me and said, "My phone doesn't work. Before I enter a number I don't hear a dial tone." Another fave customer, "My phone is doesn't work. I just got it." This customer didn't know there was power button. Oh the fun customers....we deal with everyday.
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These phones should have the equivalent of an electric shock capability for these scenarios.
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How about how when you tell them: "your VZW phone...." and they'll be like: "I don't have VZW I have Motorola!" ¿?¿?
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hw about when you say what kind of phone do you have and they say a verizon
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*BEEP*
Me: Welcome to Verizon Wireless, my name is Dakz, How can I help you today?
Caller: My phone doesn't work.
Me: Well, I am sorry to hear that, let me get some information from you so I can help you out a little better. What is your phone doing?
Caller: *click* hung up....
Me: Solved that problem real fast.
OR
*BEEP*
Me: Welcome to Verizon Wireless, my name is Dakz, How can I help you today?
Caller: My phone isn't working, I can't make calls or receive them. It hasn't worked since I got it yesterday.
Me: Well, I am sorry to hear that, let me get some information from you so I can help you out a little better. What is your phone doing?
Caller: Nothing, I think it is dead.
Me: Dead? Why do you say that?...
(continues)
Me: Welcome to Verizon Wireless, my name is Dakz, How can I help you today?
Caller: My phone doesn't work.
Me: Well, I am sorry to hear that, let me get some information from you so I can help you out a little better. What is your phone doing?
Caller: *click* hung up....
Me: Solved that problem real fast.
OR
*BEEP*
Me: Welcome to Verizon Wireless, my name is Dakz, How can I help you today?
Caller: My phone isn't working, I can't make calls or receive them. It hasn't worked since I got it yesterday.
Me: Well, I am sorry to hear that, let me get some information from you so I can help you out a little better. What is your phone doing?
Caller: Nothing, I think it is dead.
Me: Dead? Why do you say that?...
(continues)
...
Me: Hi welcome to Radio Shack how can I help you?
Custie: I have a problem with my phone the battery does not last that long.
Me: How long have you had it?
Custie: 4 months ago but the batteries are supposed to last longer than that.
Me: Of course let me see your phone.....
Do you charge it?
Custie: Yeah once in a while.
Me: For how long?
Custie: Not that long like 1/2 an hour.
Me: Oh you should charge it for at least 3 or 4 hours.
Custie: Ohhh my last phone I did not need to charge it that long can I trade this in?
Me: Unfortunatly all phones do need to be charged more than 30 mins to last more than a day.
I get this sort of stuff all the time. My store is in a very affluent area. I think the...
(continues)
Custie: I have a problem with my phone the battery does not last that long.
Me: How long have you had it?
Custie: 4 months ago but the batteries are supposed to last longer than that.
Me: Of course let me see your phone.....
Do you charge it?
Custie: Yeah once in a while.
Me: For how long?
Custie: Not that long like 1/2 an hour.
Me: Oh you should charge it for at least 3 or 4 hours.
Custie: Ohhh my last phone I did not need to charge it that long can I trade this in?
Me: Unfortunatly all phones do need to be charged more than 30 mins to last more than a day.
I get this sort of stuff all the time. My store is in a very affluent area. I think the...
(continues)
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This is a good one that happened today.
Me: Hi, how can I help you?
Cust: My phone is not charging (VX3200)
Me: Where are you charging the phone?
Cust: Right here (points to incorrect port on phone).
Me: It actually plugs in here.
Cust: Oh, are you sure? Can you do that again to be sure.
Me: OK??
*****FUNNIEST PART******
Cust behind her in line who has same phone says.." Oh, I'm having the same problem...that's how you do it"? and leaves store.
🤠ðŸ¤
Me: Hi, how can I help you?
Cust: My phone is not charging (VX3200)
Me: Where are you charging the phone?
Cust: Right here (points to incorrect port on phone).
Me: It actually plugs in here.
Cust: Oh, are you sure? Can you do that again to be sure.
Me: OK??
*****FUNNIEST PART******
Cust behind her in line who has same phone says.." Oh, I'm having the same problem...that's how you do it"? and leaves store.
🤠ðŸ¤
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