New Every Two---let me get this straight....
as a customer w/ the same phone for two years you are eligible for $100.00 off a new device.
But you can't combine w/ internet discounts/or advanced device dicounts? So basically---I get the same price as the guy coming off the street?
How do they get away w/ this?
But you can't combine w/ internet discounts/or advanced device dicounts? So basically---I get the same price as the guy coming off the street?
How do they get away w/ this?
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Get away with what? The average guy off the street gets promotional pricing, which means a discounted phone. The New Every Two customer gets a $100 off of whatever phone they choose. If you walk into my store now as a new customer an 8300 would be 99.99 - 50 rebate, as a new every two customer would get the same phone for 50 with a 50 rebate.....FREE after rebate. your right thats a horrible deal...lol
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it's premis is basically loyalty marketing. I mean---don't pi$$ down my leg and tell me its raining. Don't offer me a dsicount for staying with you then basically take all other offers off the table.
I want a blackberry 7130.
In the store-the placard says 299.00 for 2 yr activation, minus 100 for "instant advanced device rebate"
Online its 299.00 for 2 yr contract, and a 100.00 Internet discount
anyone off the street gets those prices for signing up.
But when I try to apply my 100.00 discount for being a customer---I'm told I don't get what the new guy gets. I pay 199.00 too.
Mind you---I'm looking to spend more on a montly basis w/ themore advnced device.
so----new customer gets the same deal as a 5 year customer ...
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I want a blackberry 7130.
In the store-the placard says 299.00 for 2 yr activation, minus 100 for "instant advanced device rebate"
Online its 299.00 for 2 yr contract, and a 100.00 Internet discount
anyone off the street gets those prices for signing up.
But when I try to apply my 100.00 discount for being a customer---I'm told I don't get what the new guy gets. I pay 199.00 too.
Mind you---I'm looking to spend more on a montly basis w/ themore advnced device.
so----new customer gets the same deal as a 5 year customer ...
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Not trying to be an a-hole here but come on, how much can they possibly discount a device....a small compact computer for 199 is still a deal. When i signed up with Road Runner internet access they didnt buy me a computer but yet I give them 30-40 bucks a month, I pay my car payment every month...hundreds of dollars...if my engine breaks down or i get a flat tire they dont discount or give me free tires. This is a business that is out to make money. There are phones out there that would be free to you but are choosing to get a above average device and must pay for that device.
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no worries-----I just think they should be honest and outright offer everyone the same price-becasue that's how it flushes out.
A case could be made that they ae stringing people along to keep thier business and then yanking the bait.
A case could be made that they ae stringing people along to keep thier business and then yanking the bait.
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and by the way---obbvioulsy they aren't making their money on the devices--its all in the calling plans - get it now - and insurance.
if they are trying to make the magin the devices----well---in my case they probably outright lost a customer that would was looking to increase monthly spending. So now they lost an established Customer that was more than willing to feed profitability and on top of that need to pay to find a new Customer---all over 100.00.
Not smart.
if they are trying to make the magin the devices----well---in my case they probably outright lost a customer that would was looking to increase monthly spending. So now they lost an established Customer that was more than willing to feed profitability and on top of that need to pay to find a new Customer---all over 100.00.
Not smart.
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if so----good luck to them as a company---obviously working hard to get people w/ the right approach in todays market
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wfine81 said:
There it is, that "unjustifyed sense of entitlement" that people have. 🙄
wfine, You seem OK and I like most of your posts, but this one is bullshit. Entitlement mentality is when I sit on my ass all day and expect foodstamps for doing nothing.
When I as a businessman negotiate the best deal I can get, that is not an entitlement mentality.
VZW understands this, that is why they strive to offer the best overall wireless experiance so that their customers will continue being their customers. Loyalty programs are part of this.
This isn't "unjustifyed sense of entitlement", it's the competative marketplace working the way it's supposed to.
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yep here is another one took me less then five minutes to find, customer asking question and is being attacked by wine, good chance he is a rep. 🙄 why do you people act this way. im outta here
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And your going to which provider since you we're done so wrong...grass is not greener on the other side, you think Cingular or Sprint is going to just give you a blackberry, you are seriously mistaken. You are exactly the reason why CS and in store employees can be so rude, get so sick of hearing everyone think they deserve something for nothing.
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and not have to worry about getting strung along w/ a false marketing ploy.
oh yeah---and pay them the monthly servioce fees---where they will make their tru money.
oh yeah---and pay them the monthly servioce fees---where they will make their tru money.
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I have not heard that you can’t combine discounts with NE2. Last time I used NE2 this past March, I was able to combine on-line discount and still get $100 NE2 credit. If it is true, VZW Reps need to open their eyes. Bosox is 1000% correct. He may be cutting off his nose to spite his face, but he is absolutely correct that VZW is turning NE2 into a cheap marketing ploy. If they offer a $100 discount and then say you can’t use it with the NE2, then the NE2 is not a loyalty discount at all. If they advertise a phone for $299, but sell it to all comers for $199, then the price is actually $199 and the $299 price is an illusion. Oldest marketing scam in the book.
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Want_New_Phone said:
I have not heard that you can’t combine discounts with NE2. Last time I used NE2 this past March, I was able to combine on-line discount and still get $100 NE2 credit. If it is true, VZW Reps need to open their eyes. Bosox is 1000% correct. He may be cutting off his nose to spite his face, but he is absolutely correct that VZW is turning NE2 into a cheap marketing ploy. If they offer a $100 discount and then say you can’t use it with the NE2, then the NE2 is not a loyalty discount at all. If they advertise a phone for $299, but sell it to all comers for $199, then the price is actually $199 and the $299 price is an illusion. Oldest marketing scam in the book.
I have a cold so pleas...
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Not sure Gunny. The way I understood Bosox was that on-line discounts were being offered the general public but that you couldn't use NE2 if you took advantage of the on-line discount. If that is the case, IMO VZW is turning the NE2 into a cheap scam. Perhaps Bosox can explain the situation again so that I am not misunderstanding him.
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new every two or the standard 100.00 discount they offer online or at the store---not both
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I thought the entire benefit of the NE2 was you get a better price then the new customer coming off the street, right? I always thought you get 100 dollars off any promotional price, that being the reward for renewing. I'm I not understanding this correctly?
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Lets get some feedback from a rep. I think Bosox might have gotten some bad info. from an inexperienced rep or maybe misunderstood. On a KRZR review posted by "norfe" earlier today, he stated he got on-line discount AND NE2 and paid only $50 for a brand new KRZR.
I personally was able to use on-line discount AND NE2 last March.
VZW reps. Set us straight on the story.
I personally was able to use on-line discount AND NE2 last March.
VZW reps. Set us straight on the story.
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I talked to two people at the store-one person on the phone and emailed back and forth w/ one person.
in all instances-I said I wanted a new phone-was thinking blackberry
all three immediatly said "you're leigible for new every 2!---your price for the7130e will be 199.00"
why is it 199 and not 99?
what do you mean?
well---the price you have is 299---you offer a 100 discount (in the store's case for advanced equipment, online was an online discount)--so add my new every 2 to that and I'm at 99.00
No--you can't combine offers
That's how it went down. PLEASE advise if this is incorrect and if so-how I can get things taken care of correctly
Thanks everyone for their time
in all instances-I said I wanted a new phone-was thinking blackberry
all three immediatly said "you're leigible for new every 2!---your price for the7130e will be 199.00"
why is it 199 and not 99?
what do you mean?
well---the price you have is 299---you offer a 100 discount (in the store's case for advanced equipment, online was an online discount)--so add my new every 2 to that and I'm at 99.00
No--you can't combine offers
That's how it went down. PLEASE advise if this is incorrect and if so-how I can get things taken care of correctly
Thanks everyone for their time
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Wow, this is really strange! Maybe its the late hour but I would think you could (or should be able to) use both. I know though the online discount is in most cases for new customers only, sometimes its the equivalent to the mail in rebate at the store. This is something that has to be looked into.
While I should never encourage this, maybe it wouldn't hurt to call back to customer service, be real nice and point out how long you've been a customer, how much you bill a month and the fact you've never asked for a credit before. Couldn't hurt. 🙂
While I should never encourage this, maybe it wouldn't hurt to call back to customer service, be real nice and point out how long you've been a customer, how much you bill a month and the fact you've never asked for a credit before. Couldn't hurt. 🙂
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bosoxsteve is correct you CAN NOT combine the NE2 with the advanced data device credit, but that is the only time you can't use the NE2 and a rebate, the PDA's only get a discount if you use the advanced device credit, add an unlimited data plan or use NE2 not both and i seriously doubt VZW will change that, but if you want to spend 199.99 for the pearl with cingy and not be able to call out that is fine or you can spend 199.99 for the BB you wanted with vzw and use your phone that is up to you
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It sounds like you get the $100 NE2 credit off of what the retail price is. For PDAs and smartphones, that $100 credit may not really make a difference from the new customer pricing. On handsets, that credit might make a huge difference from the online or new customer pricing. I know the profit margin on PDAs is much lower than handsets.
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Want_New_Phone said:
Not sure Gunny. The way I understood Bosox was that on-line discounts were being offered the general public but that you couldn't use NE2 if you took advantage of the on-line discount. If that is the case, IMO VZW is turning the NE2 into a cheap scam. Perhaps Bosox can explain the situation again so that I am not misunderstanding him.
Thanks man I just want to understand this.
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People keep giving them money. If you don't buy phones, they don't make money, if you don't upgrade services, they don't make money. So if you live with the phone you have, eventually they will offer you a deal. Or they will have to change their business practices. It's the only power we have as consumers, don't give them your money, and they either go under or change their policies. Simple as that.
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krickt said:
People keep giving them money. If you don't buy phones, they don't make money, if you don't upgrade services, they don't make money. So if you live with the phone you have, eventually they will offer you a deal. Or they will have to change their business practices. It's the only power we have as consumers, don't give them your money, and they either go under or change their policies. Simple as that.
Right so everyone go out and buy a new phone today, and dont buy another for 3 years. THEN we demand free phones or we will switch to...BOOST MOBILE! 😎
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actually the 100 advanced device credit is a limited time offer and its not stackable nor should it be.
if you don't like it then you did the right thing by going on about your business with another provider.
Verizon buys the phones from other manufacturers they don't get em for nothing so why should you?
if you don't like it then you did the right thing by going on about your business with another provider.
Verizon buys the phones from other manufacturers they don't get em for nothing so why should you?
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which is we're the provider-we'll provide the equipment---make our money on the service.
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I'm not talking about free phones, I'm talking about not liking the pricing arrangement. It's how free phones came to be in the first place, no one was buying into cell service, so free phones were invented to drag people in. If you want change, you have to change, stop giving companies your money and maybe they will change the way they do things.
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Are you on crack, your logic is backwards. In a business standpoint it is better if you don't get new phones, verizon eats some $ when you upgrade. I am sure they would love for customers to keep their pda's for 5 years, that would get them out of discounting over $400 dollars over those years
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was just making the point that I thought that verizon's new found parctice of offering one thing---then lumping it in together w/ other offers seemed off to me
I have no problem w/ paying for equipment---but I do expect a company to live up to what it offers. "be happy you are getting any discount" is not good enough
I also find it funny that hard core verizon people (whether they work there-or just have no other cause to attach themselves to) are so quick to get defensive and close their minds to a Customer's concerns
Basically, a good portion of this interaction confirmed what I thought to be one store's ineptitude.
Nice work
I have no problem w/ paying for equipment---but I do expect a company to live up to what it offers. "be happy you are getting any discount" is not good enough
I also find it funny that hard core verizon people (whether they work there-or just have no other cause to attach themselves to) are so quick to get defensive and close their minds to a Customer's concerns
Basically, a good portion of this interaction confirmed what I thought to be one store's ineptitude.
Nice work
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is it true that new every 2 can't be combined w/other offers (i.e. online discounts and advanced equipment rebates)
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I say yes you can combine and you should be able to get your blackberry for 99 bucks or what is the point of the NE2, will see if I'm corrected but it has to be that way.
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Here it is... You can combine new every 2 with online discount or in store mail in rebates.. The NE2 however CAN'T be combined with the Advanced Data Promotion(100 off any PDA with the purchase of an unlimited data plan).
So new customer and Ne2 customer who buy a PDA and purchase the unlimited data package will pay the same price for the handset.
I am a SRS in a corporate Store. SO I know what I'm talking about.
So new customer and Ne2 customer who buy a PDA and purchase the unlimited data package will pay the same price for the handset.
I am a SRS in a corporate Store. SO I know what I'm talking about.
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Thanks for the info, so basically the NE2 is worthless when buying an Advanced data plan, thats effin lame.
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Only advantage for NE2 customer buying a PDA is that you dont have to purchase the unlimited data package to get your 100 off.
But why buy a PDA without data?
And for those who are going to respond and sayyou have to get data when buying a PDA, you don't.
But it is recomended.
But why buy a PDA without data?
And for those who are going to respond and sayyou have to get data when buying a PDA, you don't.
But it is recomended.
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I can't help but to think thats anything but total BS, you qualify for your NE2 but you don't get discounted because you are buying a PDA..and increasing your monthly bill thus creating more revenue for verizon 😳
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no problem. the advanced data promo is the only promo that can,t be combined with ne2
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tip: don't take gunny seriously. ever.
sidallen is 100% correct that is the policy
also VZW and Cingular leverage thier superior service coverage and network capabilities to attract and keep customers unless something drastic happens don't expect either one to give away the farm to keep a customer. bottom line they don't have to. there are carriers out there that do perhaps you will be happier with one of them?
sidallen is 100% correct that is the policy
also VZW and Cingular leverage thier superior service coverage and network capabilities to attract and keep customers unless something drastic happens don't expect either one to give away the farm to keep a customer. bottom line they don't have to. there are carriers out there that do perhaps you will be happier with one of them?
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really? dude thats awesome!
I read a pretty good tutorial on how to test your water proof phone when you get it. It was simple two very easy steps:
1. place feet in two tubs filled with cement, make sure cement hasnt completely set yet
2. throw yourself in water , water doesn't have to be of any particular depth just enough to cover yourself completely
p.s. the phone is optional feel free to perform this simple test without any phone at all
I read a pretty good tutorial on how to test your water proof phone when you get it. It was simple two very easy steps:
1. place feet in two tubs filled with cement, make sure cement hasnt completely set yet
2. throw yourself in water , water doesn't have to be of any particular depth just enough to cover yourself completely
p.s. the phone is optional feel free to perform this simple test without any phone at all
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dude chill out plat its the Internet nothing on here matters, don't take it so serious.
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although---I don't think youcan combine the online discount w/ new every 2 either on pdas.
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The only Online discount you would get is on the BB7250 for $50 on top of NE2, any other $100 online discount for new customers is with the advance data discount with the Voice/Data combo plans.
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The Advance Device Data Discount of $100 is available to anyone who selects the Core 450 min $79.99, Extra 1350 min $109.99, or Max 4000 min $169.99 Voice/Data plan combo only. This means you will not be able to select an America Choice II plan and add a data plan or do a Family Share plan if you pick this promo. This promo cannot be combined with the $100 off NE2 Discount, but if you use NE2, you don't have to select one of these plans, you don't even have to get a data plan, and you can still keep your Family Share. This of course is to attract new customers who want a PDA and force them to be on a Voice/Data plan so in the long run, the data plan pays for that $100. The other discount the promo offers is $50 off if you select an Unlimited...
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You do not have to have one of the packages in order to get the advanced device data credit. You can get it with any rate plan, the only stipulation being you adding unlimited data. In fact, the policy has been changed to even allow the $100 discount off early upgrades and full retail phones.
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Time for you to start shopping at an agent. Once my NE2 is up and running..I'd be able to sell you the BB 7250 phone for $60...yes $60
260 regular Upgrade price
-100 NE2
-100 Mail In Rebate
_______
$60.00
New Customer price
300 - 100 Rebate = $200
Stop b****in and start shoppin around. 🙄
260 regular Upgrade price
-100 NE2
-100 Mail In Rebate
_______
$60.00
New Customer price
300 - 100 Rebate = $200
Stop b****in and start shoppin around. 🙄
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The situation here is that this is a data device. When a data device is activated brand new there are two commissions paid. A commission in the voice plan and a commission on the data plan/feature. You only get the extra $100 off a PDA if you do unlimited data. Upgrades on PDA's don't ever get that extra $100 off. Only brand new activations.
Now... I'm unclear about one thing. If you had a regular phone, not a PDA originally, I'd think you could get the extra $100 off on your upgrade. You are doing an upgrade plus activating a new unlimited data plan that *should*? pay commission? I would also think you could get your NE2 on top of this. I'm not clear though since we can't do NE2.
Now... I'm unclear about one thing. If you had a regular phone, not a PDA originally, I'd think you could get the extra $100 off on your upgrade. You are doing an upgrade plus activating a new unlimited data plan that *should*? pay commission? I would also think you could get your NE2 on top of this. I'm not clear though since we can't do NE2.
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upgrades DO qualifiy for the 100 Advanced Data device promo. If you are a VZW employee you might want to read the M&P. They cannot be combined with NE2
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Well I know if we're an indirect agent we don't get paid any commission on the data feature of an upgrade. Only on the initial data feature activation. If they have a pda with unlimited data and upgrade to a pda with unlimited data we only get voice plan commission. From what I saw on VZW.com pricing it appears that a customer getting a standard 2 year upgrade only gets 2 year pricing and no advanced data credit.
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Actually, at least where I am at, we get paid for any data added, new act, upgrade or just during the contract
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But unlimited data feature gets paid like a new voice activation. If its already on the account when you do an upgrade you don't get paid for it again, hence you can give the $200 discount on a upgrade like you can a new PDA activation.
How do you do it?
How do you do it?
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If they are upgrading from one pda to another pda and already have the unlimited data package on their account then they would qualify for the 100 promo. Thats were the NE2 would come in
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Some things obviously need to be clearly defined. Adv device credit is a promotion for people adding unlimited data. New every two is a for completing your two year contract. Online discount usually is the equivilent of whatever the mail in rebate is in the store. For smartphones this will be the same amount as the advanced device credit, but not the same promotion! The adv dev credit is not even offered online.
It is not false advertising when it doesn't say you can combine promos or even qualify for them. Like a car commercial offering cash back or low financing, its either not both. Or most coupons from any retailer, they cannot be combined with other offers!
When people say you should be happy with any discount you get. its true. ...
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It is not false advertising when it doesn't say you can combine promos or even qualify for them. Like a car commercial offering cash back or low financing, its either not both. Or most coupons from any retailer, they cannot be combined with other offers!
When people say you should be happy with any discount you get. its true. ...
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Its starting to make sense. I guess my big problem is w/ how VZW positions NE2. There's no fine print spelling out what you did above---in fact, I couldn't get a straight answer from anyone at the store or on the phone...just"you can't do that"
Just seems to me that they position it as catch all when in fact its not. I really thought that NE2 meant I get 100.00 off the price they are showing fior meeting my contract.
anyway--thanks for the input
Just seems to me that they position it as catch all when in fact its not. I really thought that NE2 meant I get 100.00 off the price they are showing fior meeting my contract.
anyway--thanks for the input
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Well it generally is, the price tags in store for pdas do not reflect the adv device credit. It is up the rep to disclose the details and terms. I think since neither promotion ever appears on the same ad, they don't need small print legally? I understand it can be viewed as sneaky marketing, but it does its job (increase sals), so does that make it good marketing?
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