Question Please Help
I recently have gotten two E815's for me and my wife by mail I did the whole activation thing and when I was done with my wifes I noticed that on the inside screen that Verizon Wireless doesn't show up! But it does on mine! And it also showed up on my V710 that I just replaced. Is this caused by a activation error? Also she can't send pix messages, but can make calls and send recieve text messages. Isn't this odd? I sent her a ringtone through the @vrzpix.com address but it never made it, or the wallpaper that she wanted anybody have any suggestions?
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Try doing *228 send as far as the pix messages. If not call *611.
The VZW banner is done under the "ERI Banner". I don't have the E815 so I can't tell you exactly where it is...but it should be under the display menu somewhere.
The VZW banner is done under the "ERI Banner". I don't have the E815 so I can't tell you exactly where it is...but it should be under the display menu somewhere.
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there are 2 things you can try. First, it sounds like the phone was never power cycled after programming. Try turning it off then on to see if that helps. If not, try *228 (it's a fix-all, I know). Make sure you power cycle after programming again. If that doesn't work, contact customer service to verify that all of the features are on the account properly.
Hope this helps
Hope this helps
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