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New VZW America's Choice Plans--NOT GOOD

RichardM

May 14, 2004, 12:08 PM
I just noticed that there seems to be a change in all the America's Choice rate plans. Every America's choice rate plan includes Unlimited Nights and Weekend minutes that are ONLY good in your home area! If it's a weekend, and you're out of town, you're using your anytime minutes. If you already have a contract in place, the N&W minutes still appply nationwide. But new contracts--in home area only. That's not good!
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WHTKNGHTK19

May 14, 2004, 1:13 PM
Do u know the definition of home rate area?
Home rate area is ur network....So if ur out of state and in network then it comes out of ur unlimited n/w...So if ur even out of ur home state but ur in ur americas choice coverage then its unlimited...That is how it works...Okay? Hope that makes u feel better...
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RichardM

May 14, 2004, 3:52 PM
Well-- If that's the case, then that's great. But I looked at my last few bills, are the calls I made in Illinois are shown as "Home",
and out of town calls show the name of the market outside my "Home" area, e.g. "Atlanta, Ga".
That's why I got the impression that "Home" meant just in my local "Home" area. And the wording on my bill describing the unlimited N&W minutes plan I have doesn't use the word "Home", as now used on the website.
It's a bit confusing.
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JDigital

May 14, 2004, 4:09 PM
Home calling areas are different depending on what plan you are on. If you are the Local Digital Choice plan, then anywhere outside of that local map area is roaming and nights or weekends don't apply. On the America's Choice plan, anywhere in the U.S. that is colored red or pink in the brochure is considered your home calling area in terms of peak minutes and free nights and weekends, although the In Network promotion doesn't apply to that whole map, but the Enhanced Services map, which is different. If you were on the North America's Choice plan, then anywhere in the U.S., Mexico and Canada that is covered on the coverage map applies to both your airtime minutes and your 1000 night and weekend minutes.
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RichardM

May 14, 2004, 9:56 PM
Thanks for the clarification. I did go back to the website and checked out the America's Choice Map--and, sure enough, it said "Home area" for most of the country.

My faith in Verizon has been restored. I'm sorry for doubting you, Verizon. 🙂
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phonepimp3376

May 15, 2004, 2:05 PM
My question is this... when will Verizon have a plan where National means National and everything works everywhere, where there are no roaming charges or long distance charges?
With unlimited N&W and unlimited M2M that aren't based on a "home calling area" but are truly nationwide?
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Skins56

May 15, 2004, 3:01 PM
Here is the problem with a plan like that. When you use another carriers tower your company is billed by that carrier. If the company is not passing on that charge to you they want you use to use a least amount of minutes as possible. If a company was to offer such a plan they would lose considerable money on such a plan. This is one of the reason's it is so benifical to use VZW because our network covers more area than any other carrier so we have as close to a true national plan with unlimited N&W as possible and giving MTM.
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phonepimp3376

May 15, 2004, 3:30 PM
No, that's where you're wrong... that plan does exist, and its even affordable without limiting minutes. Do your homework and see if you can find it.

for example: 600 anytime, unlimited NATIONWIDE M2M, unlimited N&W... no roaming on or off net EVER... and no Long Distance charges.

Have fun!
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Skins56

May 15, 2004, 3:49 PM
Is this plan with VZW?
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Skins56

May 15, 2004, 4:06 PM
If you are refering to the T-Mobile plan you do realize the phone will not work offnet. So therefore there is no roaming offnet. All the other companies I checked do not include MTM offnet.
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phonepimp3376

May 15, 2004, 4:16 PM
As long as it starts on on net, and terminates with a customer of the carrier, it allows offnet M2M.

Stumped?
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Skins56

May 15, 2004, 4:26 PM
Again is this a VZW plan? Yes that is how MTM works it is the same as any call it goes by call orgination.
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phonepimp3376

May 15, 2004, 4:30 PM
nope not VZW...
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Skins56

May 15, 2004, 4:44 PM
Fine I have no clue what plan you are refering to or what area your are refering to.
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BBKahuna

May 18, 2004, 6:22 PM
yes, it does start with call origination with VZW. If you start a call on the network and roam off the network, you will not pay roaming charges. This works just like N/W time, if you start a call in the morning at 5:59 am and stay on the phone for two hours, the entire call is included under N/W time. All calls are billed based on originating time and area. Calling plans from other carriers that advertise lower rates with NO national charges simply don't allow you the option of roaming off the network with the phone as well as having sub-par networks to VZW.
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phonepimp3376

May 19, 2004, 3:27 AM
Actually, that's where you're wrong... the Cingular Nation GSM plan allows calls to originate off net or on with no roaming, due to well negotiated roaming agreements. As for sub-par networks, our network coverage is almost equal to VZW pre-buyout, and will only get larger post-buyout.
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muchdrama

May 19, 2004, 10:34 AM
phonepimp3376 said:
As for sub-par networks, our network coverage is almost equal to VZW pre-buyout, and will only get larger post-buyout.

Larger is one thing, reliable is another.
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phonepimp3376

May 19, 2004, 12:35 PM
Got no reliability complaints here... none of my customers complaining about it... none of our monitoring systems showing anything major either... hmmm. Network uptime nationwide at 99.98% looks good from here.
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85percent

May 19, 2004, 12:49 PM
99.98%? 🤣 ..Have you seen who is consistantly ranked #1 in consumer reports? Have you read reviews in wireless magazines? It's sort of obvious that VZW does make everyone else look sub-par with reception and network reliability.
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muchdrama

May 19, 2004, 12:52 PM
85percent said:
99.98%? 🤣 ..Have you seen who is consistantly ranked #1 in consumer reports? Have you read reviews in wireless magazines? It's sort of obvious that VZW does make everyone else look sub-par with reception and network reliability.

They just don't want to hear that, 85. Apparently Consumer Reports and the hundreds of thousands of people that responded to their survey are wrong.
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MW2

May 19, 2004, 4:32 PM
muchdrama said:
They just don't want to hear that, 85. Apparently Consumer Reports and the hundreds of thousands of people that responded to their survey are wrong.


that whole region thing again! : P

if c.r. had done that survey here, vzw would have scored very poorly.
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85percent

May 19, 2004, 4:43 PM
*news flash*

Consumer Reports is a regional magazine, its not nationwide or anything.. 🙄

But I guess you're right, we dont have digital coverage in Calhoune, Kentucky, population 26. You got us there. 🤣
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MW2

May 19, 2004, 6:35 PM
85percent said:
*news flash*

Consumer Reports is a regional magazine, its not nationwide or anything.. 🙄

But I guess you're right, we dont have digital coverage in Calhoune, Kentucky, population 26. You got us there. 🤣

you are just a typical vzw asshole!
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muchdrama

May 20, 2004, 12:04 AM
MW2 said:
85percent said:
*news flash*

Consumer Reports is a regional magazine, its not nationwide or anything.. 🙄

But I guess you're right, we dont have digital coverage in Calhoune, Kentucky, population 26. You got us there. 🤣

you are just a typical vzw asshole!

Easy, MW2...we're just getting sick of people dismissing Consumer's article.
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85percent

May 20, 2004, 2:04 AM
yep im an asshole and Consumer Reports is completely wrong.. who knows why millions of people nationwide base alot of buying decisions on that magazine.. stupid people.... 🤣

you're butt-hurt because you're stuck in a two-year agreement with a so-so wireless company....
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MW2

May 20, 2004, 1:57 PM
85percent said:
yep im an asshole and Consumer Reports is completely wrong.. who knows why millions of people nationwide base alot of buying decisions on that magazine.. stupid people.... 🤣

i never said c.r. was completely wrong. what i getting at (and your dumbass brain had to kick into defensive mode, hmm wonder why....) is i don't think c.r. did their survery in my part of the country where vzw IS known (atleast here) to have the worst coverage they anyone else.

you're butt-hurt because you're stuck in a two-year agreement with a so-so wireless company....

nope asshat, i'm completey satified with who i have. but speaking of butt hurting, i'm pretty sure you enjoy taking ...
(continues)
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85percent

May 20, 2004, 2:51 PM
"satified" ?
"what i getting at" ?
"worst they anyone else" ?

sounds like someone ditched english class a little too often.

by the way, why ARE you in this forum if you think the CEO of verizon wireless is the devil? you're a troll, go crawl back under your bridge.
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MW2

May 20, 2004, 4:27 PM
85percent said:
sounds like someone ditched english class a little too often.

sounds like someone is grasping for staws just 'cuz i don't pay 100% attention to my spelling. maybe i shoud start watching your posts and point out all your spelling/english errors.

by the way, why ARE you in this forum if you think the CEO of verizon wireless is the devil?

never said he was the devil, now you're just making **** up. as for posting here, then maybe vzw p33ps should only post here and not on any of the other forums either, right?
you're a troll, go crawl back under your bridge.

i can't, you mom lives there. : P

chill out dude, the original post was to muc...
(continues)
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MW2

May 20, 2004, 2:09 PM
muchdrama said:
Easy, MW2...we're just getting sick of people dismissing Consumer's article.

i easily dismiss it 'cuz i did at one point some years back subscribe to c.r. and only kept it for a year due to disagreeing a lot with them over what they picked as good. i trust them as much as i would trust a sales person. i do my own research and pick what works best for me, not what some publication says is great.

not that i think any carier is better then any of the others, they all suck in one way or another. but i think the whole c.r. issue is getting way overblown.
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muchdrama

May 20, 2004, 12:03 AM
MW2 said:
muchdrama said:
They just don't want to hear that, 85. Apparently Consumer Reports and the hundreds of thousands of people that responded to their survey are wrong.


that whole region thing again! : P

if c.r. had done that survey here, vzw would have scored very poorly.

Oh, I totally agree with the whole "where you are now" thing...but Consumer tested 12 of the largest metro areas in the United States.
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muchdrama

May 19, 2004, 12:50 PM
phonepimp3376 said:
Got no reliability complaints here... none of my customers complaining about it... none of our monitoring systems showing anything major either... hmmm. Network uptime nationwide at 99.98% looks good from here.

I don't care what your "monitors" say...Cingular isn't nearly as reliable nationwide as Verizon. We all know this to be fact.
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85percent

May 19, 2004, 1:02 PM
True. The major reason why I quit Cingular to work for Verizon is because I was tired of coming to work day after day hearing the same complaints about reception. There's not much I could have done for customers with reception problems, except send the customer around in circles by saying "our network is improving", which is what ATT seems to do be doing with this new 'GSM America'
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chris_lt1

May 19, 2004, 7:09 PM
BBKahuna said:
yes, it does start with call origination with VZW. If you start a call on the network and roam off the network, you will not pay roaming charges. This works just like N/W time, if you start a call in the morning at 5:59 am and stay on the phone for two hours, the entire call is included under N/W time. All calls are billed based on originating time and area. Calling plans from other carriers that advertise lower rates with NO national charges simply don't allow you the option of roaming off the network with the phone as well as having sub-par networks to VZW.


Actually you're wrong on the N&W part, the billing system adjusts for the time, if you started a call at 5:59am and were on the ph...
(continues)
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chris_lt1

May 15, 2004, 5:34 PM
actually phonepimp is right on this one, with VZW you both have to be on the VZW network for the call to count as In Network
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SPCSVZWJeff

May 15, 2004, 4:42 PM
Of course you are referring to something called "Bill & Keep" which states that the billing conditions which existed when the call first connected are true for the duration of a call. This is true for all wireless carriers.
If a customer initiates a call on its own network and travels into another carriers market the call is billed as if the customer stayed in their home network. However if a customer initiates a call while roaming and roaming is billed and travels into the home network then the entire call is billed as roaming. It cuts both ways.
The reason mobile to mobile minutes are not unlimited when calling from another carrier's network is that the other carrier bills the carrier. Minutes within a carriers network don't cost the c...
(continues)
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chris_lt1

May 15, 2004, 5:29 PM
RichardM said:
I just noticed that there seems to be a change in all the America's Choice rate plans. Every America's choice rate plan includes Unlimited Nights and Weekend minutes that are ONLY good in your home area! If it's a weekend, and you're out of town, you're using your anytime minutes. If you already have a contract in place, the N&W minutes still appply nationwide. But new contracts--in home area only. That's not good!


I dont know where you heard that but that is incorrect, the America's Choice plans still have nationwide In Netork calling, only the local plans are local In Network
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