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Is anyone replacing phones on a regular basis?

zetaman

May 11, 2004, 6:29 AM
I have been with Verizon for 16 months. I have now been through 8 phones and am going to go get my ninth today. I started with a T720 when it came out and went through 4 in nine months. They then got me a T730 and it lasted six months. Then it started to unregister itself from the network, whether or not I was on a call. They then suggested I no longer use any Motorola products due to my problems with them. I got an Audiovox 8600, but returned that in less than a week. I liked the size, but the phone book was awful and unusable. It also has the same problem as my 8900. The Sub-LCD "Verizon Wireless" banner does not allow me to see CallerID until the six seconds has passed. Very annoying and I have missed more calls than I can count. Well now...
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blaatand

May 11, 2004, 8:03 AM
Wow! That's definitely not cool, having to go through that many phones. I've had good experience w/ my Verizon phones (been w/ them about 14 months), had the a310, VX4400 and now the VX6000. No problems, and 2 family members have now "inherited" the a310 and 4400 and no problems yet. You've definitely got some bad luck...were all these phones brand-new? I guess one concern may be the phones you've had, my sense is that the Motorolas and Audivox's have a relatively high amount of problems and you may have just bad-lucked into a batch. I've had bad luck w/ Motorolas in the past and swore to never buy one again (had several StarTacs that could never make calls, a GSM tri-band P280 that would turn itself on and off on its own, etc)
I definitely...
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zetaman

May 11, 2004, 8:37 AM
They have all been new phones. Now it gets better. They want me to pay for a replacement phone. I paid full price for my original T720 and now they want me to buy another phone. They are getting one more chance before I threaten a lawsuit that will definately stand up in court. Lemon Law comes to mind.
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ehcjordan

May 11, 2004, 9:04 AM
I didn't know there was a lemon law for cell phones.

After the second or third motorola I would have went with a LG. Audiovox has a shakey reputation and motorola phones seem to be a hit or miss. Samsung seems to make phones that work I've never heard anyone call me about a non working samsung.
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zetaman

May 11, 2004, 9:07 AM
My wife has a Samsung and it is awful. I am probably going to get the LG or better yet, get out of my contract.
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JDigital

May 11, 2004, 12:19 PM
You have basically gone through every one of the worst phones that Verizon has offered recently, with the exception of the Audiovox 8900, which I have had good luck with, and so have my customers. I refuse to carry the Motorola T730, and I'm about to quit carrying the Audiovox 8600. Regardless of what kind of problems your wife is having, Samsungs are great phones, and the a530 is an awesome phone once you get the extended battery. I'm currently using the a610, which has a killer battery life with the standard battery and voice recognition that is unbeleivable. Everybody else is right about the LG phones also, and if you could still get an LG VX4400 I can't imagine how you would be unhappy with it. I've NEVER had one come back with a pr...
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zetaman

May 11, 2004, 12:22 PM
No major scuffs. An occasional scratch. But about 4000 minutes a month
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muchdrama

May 11, 2004, 1:27 PM
So far I've yet to have any problems with my t730...knock on wood.
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David L

May 20, 2004, 5:35 AM
Yes, Some of the worst Verizon phones offered.
The LGs may be the best bet. Maybe Samsung? I've had very good luck with the Japanese Toshibas. AVX 4500, 9500. Going strong after years. The UI may be a little cumbersome. Have a 9500 stockpile...3. Wouldn't know what to recommend these days as a standout handset?
The OP needs to read some of the reviews and recommendations.

Let's hope next crop of releases (due starting around June 15th, including Audiovox 9900) has a winner, like the LG 4400.
How is the Nokia 3595i holding up? That phone is _incredible_ reception wise. It sure seems cheesy though and no extended battery possible. I returned my 3585i (Alltel B/W version) for a factory exchange, because of initial display defects.

I...
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JDigital

May 20, 2004, 12:28 PM
I'm not a fan of any motorola phone that starts with a "c"... kind of like any phone model that starts with a "t". Unfortunately, I'm going to have a couple of these around now for my freebies because V120e's and Nokia 2285's are getting more scarce. I think both of those are excellent free phones, but I almost always try to convince somebody to take the short price jump to a Nokia 3589i or LG VX3100. Anyway, I have sold a couple of C343's, and no major problems so far...
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GWFOX

May 11, 2004, 9:09 AM
Too bad the Lemon Law does not apply to VZW in this case. Hence why the company keeps replacing your phones. If you bring a Lemon Law suit vs VZW their lawyers will simply say "We don't make the phones. Take it up with the manufacturers." (been there done that with my tenure at Circuit City)

It WILL stick to the cell phone makers something fierce though! As long as you have receipts for each and every phone exchange.

Yeah the best phone line that VZW carries at the moment is the LG series. The only redeemable motorola at this point is the V60s. I have about a 15% exchange/repair rate on those currently as opposed to the T730 (which my crew stays away from like the plague)

The newer audiovox have been a bit of a nightmare. Sound issu...
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jester2ll2

May 11, 2004, 1:40 PM
Geez, reminds me of when I first started service with Verizon, had 5 T720s before I convinced them to let me try a different phone company, they let me upgrade to the Audiovox 9500, loved it never had any problems until I dropped it and the screen broke. 🙄 Then I went back to my Motorola StarTac Timeport and used it until the thing literally died and bought a brand new V60s and I am already on my second one, but with little to no complaints.
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gms_1989

May 11, 2004, 4:48 PM
if you like the size of the 8600 try the samsung a530 i've had it for about 2 months and i absolutley love it! the phone book is easy to use and i haven't had one problem
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85percent

May 11, 2004, 6:09 PM
we have actually discontinued the A530, but you may still be able to find it online or through telesales..

-VZW Sales
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JDigital

May 12, 2004, 12:19 PM
Or through indirect... it's still widely available.
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zetaman

May 17, 2004, 10:19 AM
So, I've decided to cancel them. This is ridiculous. Got a new phone last Wednesday. LG 4600. Love the phone. Signal strength is good and it making and receiving call most of the time, but no battery life whatsoever. I took two call on Friday morning for a total of about ten minutes and was halfway through the battery by lunch. This is unacceptable. I have in the past had mornings where I have put over 120 minutes on the phone.

So what do I do Friday afternoon? I go by T-Mobile. Hey, the network may not be as extensive, but so far it has had better reception than Verizon. I was at a party on Saturday night and went outside to make a call. I first pulled out my Verizon phone and dialed the number. With three bars, can't even connect to th...
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coasterguy

May 17, 2004, 10:54 AM
How funny, I have the 4600 and my battery life is fine. In the 4600 forum everyone seems to love the phone. I have had absolutely no trouble at all Infact, I love this little phone. It rocks!. I have never had bad customer service with Verizon either. Infact, they sent me the 4600 as an upgrade and it was supposed to be for new customers online only. Anyway Just had to put in my two cents worth as well.
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Airwar

May 18, 2004, 12:27 AM
He said it was a new phone. I wonder if he has properly conditioned the Lithum - Ion Battery? I believe the procedure is to run it down to nothing and then recharge fully. This procedure, I believe must be done at least twice.
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jmj4441

May 18, 2004, 1:24 PM
Airwar said:
I wonder if he has properly conditioned the Lithum - Ion Battery? I believe the procedure is to run it down to nothing and then recharge fully. This procedure, I believe must be done at least twice.


Li-ion batteries really don't need conditioning. The older Ni-Cd batteries DID need conditioning as you describe, and they wouldn't last very long anyway. The Ni-MH batteries were a good bit better, and the Li-ion is better still.
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85percent

May 18, 2004, 5:23 PM
Correct. Lithium Ion batteries do not require any kind of conditioning, *however* Lithium Ion batteries usually have anywhere between 600-1000 recharges before you start noticing the lifetime of the battery decrease. Typically even lithium ion batteries should be replaced every year and a half or two (depending on usage). I believe the next generation of batteries to hit the market are lithium cadium (not sure if it's cadium, but it is in the lithium family) which will be smaller, and are said to have anywhere between 20% and 30% more battery life.

hope this helps,

-Verizon Wireless Sales
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muchdrama

May 18, 2004, 7:03 PM
85percent said:
Correct. Lithium Ion batteries do not require any kind of conditioning, *however* Lithium Ion batteries usually have anywhere between 600-1000 recharges before you start noticing the lifetime of the battery decrease. Typically even lithium ion batteries should be replaced every year and a half or two (depending on usage). I believe the next generation of batteries to hit the market are lithium cadium (not sure if it's cadium, but it is in the lithium family) which will be smaller, and are said to have anywhere between 20% and 30% more battery life.

hope this helps,

-Verizon Wireless Sales

So you don't have to fully charge a Li-Ion battery after the initial purchase?
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SPCSVZWJeff

May 18, 2004, 8:10 PM
Lithium Ion batteries are very compliant, they retain no "memory" and can be recharged 500-1000 times before needing replaced. If the battery is operating properly you can expect those numbers. Unfortunately sometimes there are batteries with a weak cell or even a dead cell. Often a malfunctioning phone has a malfunctioning battery. Replace the battery and the phone is fine. Unfortunately sometimes batteries are delivered that are defective.
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