You are deluding yourself if you think that verizon releases its phones in a timely manner. All you need to do is check the forums on this very site to see countless examples. And I am referring to both the phone sccop dates AND the many verizon reps, both informed and clueless when I speak of delays, inaccuracies and just BS. In particular, is the "extensive testing" and "best coverage" mantra that the employees, and the employees pretending not to be employees on this board seem to drone on and on about instead of actually taking the time to utilize some brain cells and think for themselves. Trust me, that testing line, is all good and well, but after the release is delayed over 2 months, you wont care, you will start to wonder why th...
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circuslove said:
You are deluding yourself if you think that verizon releases its phones in a timely manner. All you need to do is check the forums on this very site to see countless examples. And I am referring to both the phone sccop dates AND the many verizon reps, both informed and clueless when I speak of delays, inaccuracies and just BS. In particular, is the "extensive testing" and "best coverage" mantra that the employees, and the employees pretending not to be employees on this board seem to drone on and on about instead of actually taking the time to utilize some brain cells and think for themselves. Trust me, that testing line, is all good and well, but after the release is delayed over 2 months, you wont

...
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You seem pretty upset. Are you certain you're not as FORMER employee of VzW perhaps. I am certain that there are reps on these posts, but I'm sure if you asked them, they would certainly tell you that they do work for VzW.
Maybe I'm just playing "Devil's 😈 Advocate" here, but some kindness wouldn't hurt, and I do mean going both ways here.

Actually, I happen to be one of many potential customers of Verizon. This message is only meant to provoke an intelligent discourse (oh well, I guess that was unlikely with so many Verizon sales people trying to protect their cashflow in this forum) regarding some areas where Verizon is definitely lacking in my, as well as many others', opinion. Hopefully, Verizon will take a break from repeating over and over again about their service, which, to be honest, really does not seem to be above and beyond every other provider, and maybe listen to people on this forum and do something about some areas where they are deficient. I have many friends in the telecom industry as well as many friends with different providers and it doesnt take a geniu...
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I know that the whole point of these forums is for open discussion, but I for one am tired of reading the back and forth between the "shut up and enjoy the best network" people, and the "Where the hell are the phones" people - even though I can identify with their frustration.
I don't work in the telecom industry, or anything related to it, but the reason I originally started watching these forums was because of my own frustration with VZW's phone selection, and to this day I still don't understand why they feel they can charge the prices they do for phones that were new a year ago...But this is a case where both sides of this argument are partially right.
Yes, it's true that Verizon's network is fantastic - I've used it all over the...
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I agree completely. I have noticed something interesting that perhaps someone can shed some light on. Based on the FCC approval dates, it really doesnt seem like Verizon tests their phones any longer than any one else. The problem seems to be that verizon waits about 4-6 months after the other carriers to even develop/introduce the phones in the first place. I suspect it is a cost saving measure for them and the testing line is part of a "smoke and mirrors" game or perhaps it is because of verizon's slack policy of releasing phones and the other carriers have won contracts with manufacturers such as Samsung, Moto, etc giving them priority over verizon ("first dibs") to developing new phones.

Well, said- I'm in the same boat. I switched to Verizon about 4 years ago with the purchase of a V8160 from Cingular because of the spotty coverage of what was then Pacific Bell Wireless. I'm loathe to switch carriers, and I really want another Motorola (V710, to be specific), but pushing back the release date further and further makes me either the phone is crap or Verizon is jerking us around. I have been off contract for nearly two years now and there isn't a phone yet out that grabs my attention the way that, say, the V600 does. The only hesitation that I have is AT&T's coverage. But if Verizon doesn't get off the pot....

I think that we agree with those that are in poor service areas, have no choice but to take Verizon, or who dont care for newer hardware, that verizon is a fine and dandy choice and we are happy that you are happy. I dont think that the argument lies there. We are not you, however, and we have other needs that are not addressed and we feel that we deserve to have our needs met as well and then we would be (or could be) happy go lucky paying verizon customers as well.

Let's not forget one MAJOR reason for delays in new phones... vendors are developing far more GSM phones than CDMA because GSM phones can be sold in more areas than CDMA. This leads to a delay in new CDMA equipment, because they go where the fast money is, and that is GSM.

I don't know about that. There are plenty of CDMA customers around the world. One thing that may be a factor is that GSM (tri-band ones anyway) can be unlocked and used anywhere, (so a GSM customer here can use the greatest phones coming out of Europe) but it's more difficult to setup, say a Korean CDMA phone to work on CDMA networks here.

But as far as carriers go, I'd say Sprint has the best phones by far. They've got several video phones, whereas TMobile has one (the 6600 that they're selling for like $400) and I don't think Cingular or AT&T do.

Everybody complains about Verizon phones, and I used to upgrade to the latest and greatest phones every few months when on TMobile, but I'm honestly hard-pressed to find anything any other c...
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Very well said. Anyone with any knowledge of this industry will admit that Verizon has the best coverage, but the worst phones. Anyone who disputes that either a) knows nothing about the cellular industry, b) works for one of the carriers and will defend it to the death, c) is just plain ignorant or b )a troll looking to stir the pot.

There are a few "d's" here.

I have not DEFENDED our lack of SUPER AWESOME phones....I just think its a little drastic to buy the latest and greatest gizmo over a good carrier....it just makes no sence...I may be Biased...but I know I'm not full of it

doomtroll said:
I have not DEFENDED our lack of SUPER AWESOME phones....I just think its a little drastic to buy the latest and greatest gizmo over a good carrier....it just makes no sence...I may be Biased...but I know I'm not full of it

After all this time, if you have not gotten the point, I think you may be mentally incapable of getting it. I dont think it can be broken down any more for you. #1 service with #50 phones, compare to #2 service and #2 phones. I'll take the latter. I live in a metro area, can pick and choose my carriers because they all provide average to above average coverage and the only area where there is any major descrepency is hardware between carriers. I am not alone in this ...
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I'm not GOING to tell you about what my company has to offer you....its not what you want in cellular service...

I just don't understand you people who think just because you haed a little bad luck service wise ...or complain about new phones that you have to bash that company to no ebd

NO CARRIER IS PERFECT!!!

....if we can't please you....then go somewhere else...

its called the power of choice..

THANK YOU, finally a decent answer. NO CARRIER IS PERFECT. Now was that so hard? Very few VZW peeps are willing to have an open mind such as you have just demonstrated. Now, you are in a much better position to understand other peoples' perspectives and frustrations. The point of these threads is to get Verizon to be in the same enlightened place as yourself. And I wish them the best to that end.

doomtroll said:
I'm not GOING to tell you about what my company has to offer you....its not what you want in cellular service...

I just don't understand you people who think just because you haed a little bad luck service wise ...or complain about new phones that you have to bash that company to no ebd

NO CARRIER IS PERFECT!!!

....if we can't please you....then go somewhere else...

its called the power of choice..

I think most of the criticism of VZW is based on frustration BECAUSE they are the best carrier. It is hard for people (myself included) to comprehend why a company as strong as VZW would not put more importance on something that could seemingly put them over the top as the clear winne...
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mk said:
Very well said. Anyone with any knowledge of this industry will admit that Verizon has the best coverage, but the worst phones. Anyone who disputes that either a) knows nothing about the cellular industry, b) works for one of the carriers and will defend it to the death, c) is just plain ignorant or b )a troll looking to stir the pot.

There are a few "d's" here.

ACTUALLY i've disliked vzw before i ever worked for one of their competitors and still won't even after. they may have a great overall coverage but there are still plenty of areas in the country where their service area is absolute @sscrap and has been for a long time and they still haven't fixed them.

all 3 of the major gsm carrie...
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Verizon isn't perfect everywhere - no carrier is. You obviously live in a section of the country that is covered better by other carriers. However, my point is valid - Verizon has the best coverage nationwide. Nobody can argue that.

My initial comment had nothing to do with coverage and giving yet another venue for verizon salespeople to repeat "we are number one in coverage" a million times was not my intent either. I will take number 2 in coverage and number 2 in phones any day over number one in coverage and number 10 in phones with a support staff that seems to have lost the ability to listen to its customers' and potential customers' concerns and simply repeats over and over again, "we are number one in coverage." I recommend people who are thinking about verizon to investigate the howard forums as well. There are many logical arguments there as also. You will have to wade through verizon salespeople skewing the arguments with "we are number one in coverage" th...
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I agree We do need better and nicer phones! Remember you actually have a choice of what phone to purchase! You can go to the other companies and get the latest greatest things.. but we (in order to get a discount have to use whatever Verizon sells).

The coverage thing.. been with almost all the carriers over the years and still think that ATT TDMA was some of the best coverage.. but now with GSM they have lost alot of coverage I think. Verizon is definately now the best coverage. You don't have to listen to our adds, read the stuff that we can't use in our ads:

Consumer Reports #1 in all 12 markets tested (2 years in a row). Also, our churn(customers lost with local number portability) would be much higher if our service and coverage ...
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point well taken, Ive read that article too. They truly must have gotten something right and I totally agree that in most places they are number one in coverage and signal quality. I just wish they would catch up regarding the selection. They really are in last place in that respect, and that is definitely not something to be proud of. I can only assume that eventually, everyone will catch up coverage wise (I mean, you can only have so many towers, etc) and then when the playing field has been leveled, verizon will be stuck with the worst hardware, last with good megapixel phones, bluetooth, true 3G, etc and they will go from first to last place. I would hate for that to happen to them. But by the responses by representatives from then...
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Well, it certainly seems Verizon will have some good new phones coming out (eventually). But even for myself, somewhat of a new phone addict, I think this whole "Verizon doesn't have any new phones thing" is a bit overblown. While it may be "old", CNET and others still label the VX6000 the best camera phone out there, and being an owner, I'd have to agree. Verizon's got 3 camera phones. Other than Sprint, who's got more? What other to-die-for features do other carriers' phones offer, other than Bluetooth with the V600? And, having been THE Bluetooth guy at a large electronics company, it is the most overblown technology ever.
I agree...if others catch up to Verizon's coverage, and Verizon doesn't bring out newer phones, we'll just switch. I...
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blaatand said:
Randomly look at 100 people the next time you're in the mall/subway/airport/whatever and rate the sophistication of the phones they're carrying. Chances are, half of them will still be blank&white, and probably only a fraction will have an advanced feature like a camera,etc.

I could be snotty and say that's 'cause they're on Verizon. 😉

I'm looking to buy a car, i think i'll only look at the sheetmetal. all other components of what makes my new car doesn't matter. stop your damn whining its not going to get the phones out faster

OK all you VZW reps out there... I have the answer, let's see if you do... How many of you have actually seen phones being tested in the real world... Ha... None... How many VZW employee's were given phones to preview and test... None.... How many customers have been contacted to say hey... Do you want to preview and test a phone... None... VZW does do extensive testing of phones... In the back of trucks with the phones connected to computers.. Not in the real world... Which is why the phones are recalled a month after release... Technically the phones are great upon release... Technically the phones are superior to the competition... Or a computer would think so... But without real world testing, they are guarenteed to fail... What really i...
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I am guessing that you are pisssed that EVERY electronic manufacturer or distributer doesn't do real world testing to....that is something that goes beyond just sell phones.

...and that is your response?

...um, good one.

Well, we should actually be happy I suppose. I mean, you didnt reply with "but we have the best service" so you are expanding your vocabulary at least.

circuslove said:
...and that is your response?

...um, good one.

Well, we should actually be happy I suppose. I mean, you didnt reply with "but we have the best service" so you are expanding your vocabulary at least.

Don't get all jealous, now...it's not gentlemanly.

Don't get all jealous, now...it's not gentlemanly.

jealously is not the new black this spring!
don't wear it!
: P

You clearly are a troll. Nobody can be that biased.

oh but I am

As your name clearly implies.

you can take from it what you want....



but attacking me personally makes me wonder if you are the real troll here

My apologies. Those comments were more out of frustration than an intent to offend.


😁

maybe an "edit" option should be added to this forum then

doomtroll said:
maybe an "edit" option should be added to this forum then

I second that! Hear hear!

mjh said:

I have said it before... VZW is on a dangerious path... Once a huge corporation thinks of itself, and forgets the customer, it is only a matter of time before they get kicked in the ass...

And I'll say it again...what the hell path are you talking about? VZW is adding customers like white on rice...look at the numbers, they don't lie.

I’m going to start by saying my point then get to the explanation because this had me thinking. My point: Nerdy folks who want fancy stuff are upset that Verizon Wireless caters to the greater general public rather then their specific needs. Now my explanation of that statement.

First to state that in the call center I work in, there are a couple of real life test people that are stationed here for testing phones through out this market. I have seen in their vehicles wired up many of the phones you guys are hot over such as the LG 7000 and such. Our department Director was parading around with a Samsung a610 months before it came out. Two to three times a year we have vender shows that come into the center, set up tables and show us in pe...
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Finally, a good post that makes sense to us normal people that do not want our phones to cook our dinners for us or start up our vehicle (s) for us while we are laying back in our lazy boy chair, watching TV.

In my opinion, yes, Verizon is the last one to come out with rate plans, and phones, but I would much rather have a phone that works everywhere I go, then just in a couple places. But also at the same time, where I am at, Verizon is the best network around. Cingular, AT&T, Nextel, and Sprint PCS does not even provide coverage. So there, Verizon has something that no other carrier does....coverage!

abcdefg said:
Finally, a good post that makes sense to us normal people that do not want our phones to cook our dinners for us or start up our vehicle (s) for us while we are laying back in our lazy boy chair, watching TV.

In my opinion, yes, Verizon is the last one to come out with rate plans, and phones, but I would much rather have a phone that works everywhere I go, then just in a couple places. But also at the same time, where I am at, Verizon is the best network around. Cingular, AT&T, Nextel, and Sprint PCS does not even provide coverage. So there, Verizon has something that no other carrier does....coverage!

And we are very happy for you. really. But just like we don't expect everyone to be...
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abcdefg said:
Finally, a good post that makes sense to us normal people that do not want our phones to cook our dinners for us or start up our vehicle (s) for us while we are laying back in our lazy boy chair, watching TV.

In my opinion, yes, Verizon is the last one to come out with rate plans, and phones, but I would much rather have a phone that works everywhere I go, then just in a couple places. But also at the same time, where I am at, Verizon is the best network around. Cingular, AT&T, Nextel, and Sprint PCS does not even provide coverage. So there, Verizon has something that no other carrier does....coverage!

I don't think that a single person has disputed the fact that VZW's coverage is #1. ...
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I think you need to realize that people use their phones to make PHONE CALLS. I think people that have to have these meaningless features are immature and just want to show off. Why does there have to be such fancy phones to do this? All these useless gadgets just give people more of a reason to fiddle with their phones while driving. Verizon has some of the neatest phones anyway. What do other carriers have that Verizon doesn't? Bottom line is Verizon has a limited number of phones to offer so they can give people the most help with specific phones unlike other carriers that have hundreds of phones and don't know anything about them.

wells4cy said:Verizon has some of the neatest phones anyway. What do other carriers have that Verizon doesn't?

For the 1000th time, I AGREE!! Phone function is absolutely the #1 most important feature. But if you've got that, then why can't you ask for more features?
And my problem with VZW is not the phones themselves - my problem is that by the time we finally have a chance to buy them, they are outdated, and then charged as if they were brand new. Look at a phone like the Toshiba 4050 for Sprint. A decent camera/ video phone with a great screen, that has been out for a few months now. It's the same as the Audiovox 9900 that VZW is still "testing." When they finally release it, it will be perceived as ...
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OK.... Now I feel a need to reply....

"Verizon has a limited number of phones to offer so they can give people the most help with specific phones unlike other carriers that have hundreds of phones and don't know anything about them"

Call customer service with a question about a phone... I have had numerous issues with numerous phones... And... Very little help... It was almost like they were flipping cue cards to try and help me... Defidently didn't know much about the phones... It took 3 emails and 2 phone calls to get on the mobile web from my T730... All 5 contacts were unable to help... Found the answer on a message board...

All you corporate loosers think of Verizon as the High and Mighty... I use it because it works in the fe...
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Actually, VZW's Bread and Butter will be the fee for service and cancellation fee's... Anybody remember Bank One??? Fee, Fee, Fee, Fee... Oooooppps... Customer rebellion.... Now VZW charge's for checking voicemail, not included in mobile to mobile minutes anymore... Change your contract, need to pay an activation fee... Soon, by 4Q, charge's to speak with customer service.... Anyone know Claire from Sprint PCS (pretty crappy service).... Well, could it be that Calvin is coming to Verizon in 4Q?????????

Um, if you are a happy old timer who is content with your phone and service

what exactly brings you to phonescoop then??? Perhaps some curiousity about er, um, PHONES?

There is nothing wrong with admitting it, the new phones and what they can are cool. We wont think any less of you.

circuslove said:
Um, if you are a happy old timer who is content with your phone and service

what exactly brings you to phonescoop then??? Perhaps some curiousity about er, um, PHONES?

🙄

Duh, I'm interested in new phones. I also read AutoWeek.com; that doesn't mean I'm going to run out and buy a new car.

What I said was that I am more interested in having a phone that works than a phone with a bunch of useless gadgets. VGA cameras are IMHO useless gadgets. When they get to 1 Megapixel and over, they are useful. When the phone synchs with iSync so I don't have to update my Palm, phone and address book separately, then it's not a useless gadget. When it delivers an internet experienc

...
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muchdrama said:
Anyone agree with me, or does everyone here think that making voice calls is some kind of retro activity that is only a minor part of owning the latest gimicky hardware (i.e., the SUV folks of cellphoneland)?

We're just early adopters...always looking for the next cool thing.

yeap. and i'd bet that the majority of posters here are in their 20's (or older) with some of us getting close to being in the 30's.

MW2 said:

muchdrama said:
Anyone agree with me, or does everyone here think that making voice calls is some kind of retro activity that is only a minor part of owning the latest gimicky hardware (i.e., the SUV folks of cellphoneland)?

We're just early adopters...always looking for the next cool thing.

yeap. and i'd bet that the majority of posters here are in their 20's (or older) with some of us getting close to being in the 30's.

I've enjoyed the responses to my original post. Guess I can't find fault with ogling and lusting after the latest cell phones -- I occasionally will look at the new phones myself, and once in a while I will drop by the car dealer's for the...
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waywith said:

MW2 said:

muchdrama said:
Anyone agree with me, or does everyone here think that making voice calls is some kind of retro activity that is only a minor part of owning the latest gimicky hardware (i.e., the SUV folks of cellphoneland)?

We're just early adopters...always looking for the next cool thing.

yeap. and i'd bet that the majority of posters here are in their 20's (or older) with some of us getting close to being in the 30's.

I've enjoyed the responses to my original post. Guess I can't find fault with ogling and lusting after the latest cell phones -- I occasionally will look at the new phones myself, and once in a while I wil

...
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