G zone Boulder software update.
This "technological day and time" is exactly why you're in this situation.
In this day and time, all phones receive their software updates over the air. Most (if not all) of the Verizon stores lost their specialized software computers because they weren't being used any more. Why spend money for the upkeep on computers when their primary function is to update software one old phones? Even before the stores lost these computer systems, the software hadn't been updated in years, and I can personally vouch for the fact that most probably didn't have the software version you need, as my own store's systems were three v...