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Plan change?

Mendel

Mar 3, 2004, 2:31 PM
I am a light cell phone user, who uses 3-400 minutes a month, but could once or twice a year (when things are busier) I end up using 6-700 minutes,

now if I were to go on the 39.99 plan for 400 minutes then I would spend well over $100 each of those busy months,

and if I were to go on a 59.99 plan for 800 minutes, I would be paying an extra $240 (plus tax) a year, and would be wasting all those minutes,

which leaves me only cingular, which I dont prefer, since I am a big fan of verizon,

what I wanted to know is; are they plan changes in the next month (before I sign a contract with Cingular)

[many people who work for verizon have told me, that the lastest promo of free in network calling is big enough, which to me makes no sen...
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Verizon1

Mar 3, 2004, 4:32 PM
You can chage your rate plan at anytime so if you wanted to start off at 400 and go higher you can do that at anytime, then go back down with no penalty. The thing with the mobile to mobile is that it is unlimited. But if you don't use the 1000 then it really doesnt matter. you dont have to take advantage of the unlimited. As far as the family plan goes the primary line gets the unlimited to any verizon customer, and the second line gets unlimited to the first line. Hope that makes sense. Cingular can't match our coverage, plus with the conversion of AT&T and Cingular don't be surprised if the coverage is bad while the towers are being changed over. Hope that helps
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Mendel

Mar 3, 2004, 7:05 PM
my brother has a plan with you, and every time he changes to higher or lower plan, (in order for him to get the bonus minutes, has has to renew his contract)

plus I dont allways know in advance, if its going to be a busy month or not
(and by mid month its already to late to change)

basicly I would take the 800 minute plan for 59.99 but would want some kind of discount for not using half the minutes in some months,

also about the slider phone coming, how much is it going to cost? b/c I could get a phone with the same or maybe more wholesale value for free from cingular, (I have a friend who is a manager at a cingular store, and I could for example the nokia 6200 which in reception and quality is the same if not better than keyocera ...
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jhmlbrgr

Mar 3, 2004, 10:37 PM
You can get unlimited in-network on a family for only an additional $10.00 per month. That is for the entire account, not per phone line. so if you have a primary and three secondary line all of the lines can get free in-network for only ten dollars per month (3.33 per line if you average it out).
FYI I work for VZW and have seen plenty of customers bills who used more than the 1000 minutes that they were alloted on our old plans.
FYI #2 Your brother contract should not renew when he changes it as long as he stays within the same promotion.
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Mendel

Mar 4, 2004, 12:54 AM
jhmlbrgr said:
FYI #2 Your brother contract should not renew when he changes it as long as he stays within the same promotion.



but promotions are allways changing, like right now, he has the 59.99 plan with 800 minutes, and 1000 mobile to mobile, if he were to go to a higher or lower plan, and not want to lose the 1000 mobile to mobile minutes, his only option would be to renew (and get free in network calling, which he does not need..)
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Verizon1

Mar 4, 2004, 1:10 PM
Ok... your being really difficult. The unlimited mobile to mobile is not something that is optional. It comes with the plans whether you like it or not. And maybe in the next 6 months if vzw changes plans again then those promos will automatically come with the new plan. I think that you are the first person that I have ever heard complain about a company giving you UNLIMITED minutes. The slider phone is probably gonna run right around $100 dollars on a 2 yr contract, thats just a guess though.
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JDigital

Mar 4, 2004, 1:41 PM
This guy is a total joker... he is posting on here every other day asking "any new phones coming out?" Mendel, quit being dense and LISTEN... you never have to renew your contract unless you are trying to get a new promotion that is better than your old one. For example, if you had signed up in
December for the 400 minutes with 1000 mobile to mobile, then next month you could change to another plan in that same category, for example 800 minutes with 1000 mobile to mobile. You don't HAVE to take the newer better promotion and extend your contract, but if you wanted the unlimited mobile to mobile that started in February you would have to extend your contract, but it doesn't sound like you care about that, so no problem. Sound simple eno...
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Mendel

Mar 5, 2004, 3:02 AM
MY BROTHER WAS FORCED TO RENEW, WHEN HE CHANGED PLANS, JUST TO KEEP THE 1,000 MOBILE TO MOBILE MINUTES HE ALLREADY HAD.

(he signed a 2 year family plan almost a year ago, and had to renew 5 times already, every time he went up or down in plans... so he still has almost 2 years left, with phones I donโ€™t think will last that long...)

ABOUT POSTING EVERYDAY, I WAS JUST DESPRETE FOR ANY NEW INFO, SINCE I AM LEAVING AT&T NOW, AND NOT SURE WHERE TO GO,

1) BETTER SERVICE LIKE MY BROTHER, (BUT HE NEVER ANSWERS HIS PHONE B/C HE NEVER HAS MINUTES)
2) MORE MINUTES WITH ROLLOVER, (BUT NOT AS GOOD SERVICE)

JUST FOR THE RECORD I KNOW A WHOLE LOT ABOUT CELL PHONES, EVERYBODY COMES TO ME FOR ADVICE, ANY BILLING ISSUE I TAKE CARE OF IT FOR MY ...
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jhmlbrgr

Mar 5, 2004, 7:44 AM
Mendel,
Your brother is eligible to purchase a new phone 22 months from the date that he purchased his last phone. Changing your plan and having to renew it does not effect the date when you are allowed to purchase a new phone. As long as your brother is happy being a VZW customer it should not matter if he extends his contract. I will let you know that anytime you purchase a new phone at the subsidized price you do have to sign a new contract, but that is that way with any provider.
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mcgrawav

Mar 5, 2004, 12:46 PM
Woo! ๐Ÿ˜ฒ
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Mendel

Mar 5, 2004, 2:17 AM
Verizon1 said:
Ok... your being really difficult. The unlimited mobile to mobile is not something that is optional. It comes with the plans whether you like it or not. And maybe in the next 6 months if vzw changes plans again then those promos will automatically come with the new plan. I think that you are the first person that I have ever heard complain about a company giving you UNLIMITED minutes. The slider phone is probably gonna run right around $100 dollars on a 2 yr contract, thats just a guess though.



that is not what I said, I said in order to get 1000 mobile to mobile or unlimted, you have to renew,

i.e. I have a 59.99 plan and I'm 6 months into my contract, and I want to change to the 79.99...
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vzwpro

Mar 5, 2004, 3:16 AM
As long as you are staying within the same family of plans i.e americas choice, local digital, etc. you are not required to extend your contract. The only time you would need to extend is if you are changing from one family of plans to another or taking advantage of a promo.
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JDigital

Mar 5, 2004, 4:01 AM
Right, which is exactly what I was saying. So if you are on a promotional plan that already includes 1000 mobile to mobile minutes, say at 800 minutes for 59.99, then if you want to jump to 1200 for 79.99 you still have the 1000 mobile to mobile because you aren't trying to get a newer better promotion, just a bigger bucket in the same group of plans, right?

And Mendel, you should probably be aware since you know so much about cell phones already that AT&T has the WORST customer service record of any wireless provider by far, although I'm sure some Sprint PCS users might disagree. Verizon on the other hand wins awards for having the BEST customer service, so you can probably be a little more optimistic about what they have to tell you. ...
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Mendel

Mar 5, 2004, 1:19 PM
JDigital said:
Right, which is exactly what I was saying. So if you are on a promotional plan that already includes 1000 mobile to mobile minutes, say at 800 minutes for 59.99, then if you want to jump to 1200 for 79.99 you still have the 1000 mobile to mobile because you aren't trying to get a newer better promotion, just a bigger bucket in the same group of plans, right?

And Mendel, you should probably be aware since you know so much about cell phones already that AT&T has the WORST customer service record of any wireless provider by far, although I'm sure some Sprint PCS users might disagree. Verizon on the other hand wins awards for having the BEST customer service, so you can probably be a little more optimistic
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Mendel

Mar 5, 2004, 1:26 PM
one last question, I just saw someone write on this board (why he does not like the new slider which is all digital) that in rural area's you must have anolog,

1) is that true?
2) is anolog considered roaming? (i.e. would it cost?)
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trey1475

Mar 5, 2004, 7:00 PM
Yes in rural areas you need to have a tri mode phone which will work on Verizon's Analog network. NO it wouldn't be considered roaming if you were to switch over to Analog. Verizon has its own Analog Network. In some areas (rural mostly), Analog may work better than digital. So to some people its upsetting because the phone may not work properly in their area.
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moobak

Mar 24, 2004, 12:12 AM
Sorry pal, I have to pick at you for this one. I, being an AT&T Wireless Care rep, hear horror stories from other providers too. Back up your claims that we're so bad at Customer Sercice because I take great offence to that.

AT&T Wireless, Verizon, Cingular, Sprint, T-Mobile, will ALL extend your contract if you accept new promotions. EVERY single one of them, Mendel. Chose the best one that suites your needs. I'm sorry if you feel that AT&T Wireless treated you poorly, unfortunately there is bad apples out there, but I guarantee you we're not all full of crap. ๐Ÿ™‚
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Highbypass

Mar 23, 2004, 8:30 PM
Just for information. The mobile to mobile free minutes are only of use if both are in the small Verizon tower area. Something that was misrepresented to me at sign up. It was a key factor in using this service. Always ask lots of questions and then ask "what are the unexpected gotchas"
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jhmlbrgr

Mar 23, 2004, 10:05 PM
Highbypass you are correct about when the mobile ti mobile apply, but as far as the area being small that is not true, The area is rather large albeit smaller than your total calling area. It is the same way with Cingulars mobile to mobile, you must be in thier calling area where they own the towers.
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JDigital

Mar 23, 2004, 10:43 PM
Actually, aren't mobile to mobile minutes judged based on each phone's location? For example, if I am calling from my phone in the Verizon In Network calling area to another Verizon phone who is outside of the In Network calling area, isn't it an In Network call for me and a regular airtime call for the other person?
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Pac10Ball

Mar 24, 2004, 4:41 AM
no, both have to be in in-network area to qualify for m2m mins.
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wirelessrepinohio

Mar 24, 2004, 12:38 PM
I just hung up with Verizon, and called and asked 3 different customer service reps, and they said that it does not matter if one phone does have in-network and the other one does not, on the phone that has the mobile-2-mobile minutes (Ex: 1000 or Unlimited in-Network) it will be considered mobile-2-mobile. Of course, if the party you are calling is a Verizon Wireless customer, and THEY do not have the in-Network or Mobile-2-mobile minutes, then they are not taking advantage of the mobile-2-mobile minutes.
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vzwpro

Mar 24, 2004, 11:54 AM
The mobile to mobile minutes actually depend on what plan you are on. If you are on a local digital plan then mobile to mobile minutes are only good if both phones are withing the local mobile to mobile area.

On an Americas Choice plan the mobile to mobile would work if both phones are on the VZW network (not extended network) throughout the U.S.
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Pac10Ball

Mar 24, 2004, 4:39 AM
why dont u get on a local plan depends on where you're from but i know there are promo plans for 1000 anytime minutes for $39.99 and add 1000 m2m or n$w mins for $10 or nationwide LD for $5 a month. if u dont travel much around the country, i would do this plan. dont scarifice service/coverage for roll over minutes. 90% you'll be back with verzon within a year or maybe 15 days. if u live in cali, look for that plan or ask a local verizon rep if they can get it for u. roll over minutes are useless if there no service
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