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Caller ID

tipdrill

Feb 1, 2011, 5:23 PM
I'm new to Verizon Wireless. I recently jumped ship from AT&T because my iPhone never worked in crowded places.

With AT&T, when I would call a land line, my name and number would appear on the caller ID. With Verizon it comes up as Wireless Caller with my number. According to Verizon service reps there is no way for my name to pop up on caller IDs. Why is it that AT&T can do it and Verizon can't? 😡
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CellStudent

Feb 1, 2011, 6:44 PM
tipdrill said:
I'm new to Verizon Wireless. I recently jumped ship from AT&T because my iPhone never worked in crowded places.

With AT&T, when I would call a land line, my name and number would appear on the caller ID. With Verizon it comes up as Wireless Caller with my number. According to Verizon service reps there is no way for my name to pop up on caller IDs. Why is it that AT&T can do it and Verizon can't? 😡


Who is that land line phone company in your area?
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The_Real_Deal

Feb 1, 2011, 6:50 PM
Should't matter. Verizon does not maintain a CNAM at all.

This is why it only displays the number and not the name as well.
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tipdrill

Feb 1, 2011, 7:04 PM
That's what Verizon kept asking me. I think it is at&t and when I called them they just laughed at me. But I agreed with them. It doesnt make any sense for at&t to control a Verizon phones caller ID. Thanks for the info.
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CellStudent

Feb 1, 2011, 7:13 PM
tipdrill said:
That's what Verizon kept asking me. I think it is at&t and when I called them they just laughed at me. But I agreed with them. It doesnt make any sense for at&t to control a Verizon phones caller ID. Thanks for the info.

AT&T wireless and AT&T landline may have some sort of number-sharing arrangement for their own subscribers.

The real test for that would be to have a local AT&T wireless subscriber call a land line caller ID in another area not serviced by AT&T land line and see if the name pulls through.
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gloopey1

Feb 1, 2011, 10:15 PM
CellStudent said:


AT&T wireless and AT&T landline may have some sort of number-sharing arrangement for their own subscribers.

The real test for that would be to have a local AT&T wireless subscriber call a land line caller ID in another area not serviced by AT&T land line and see if the name pulls through.

Sprint caller ID works on at&t landlines.
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L.Anne

Feb 2, 2011, 11:55 PM
The land lines in my area are comcast and qwest. ATT cell users names come up on my land line home phone..
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mrjbrown51

Feb 3, 2011, 5:45 PM
I am Verizon in Phoenix, and my account is linked to my wifes...she is the primary. When I call someone or when she does, on both her name comes up with whatever phone number it's being dialed from. So Verizon does work, just differently I guess.
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epik

Feb 3, 2011, 7:20 PM
I would venture to guess you ported your numbers from AT&T, T-Mobile, or Sprint. I see this all the time - the landline company has your caller ID on record and often uses that record to override what Verizon isn't sending in it's caller ID.
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Azeron

Feb 3, 2011, 7:52 PM
Did you port your numbers from another carrier? A quick call to the Local Number Portability center in Nashville will cure that.
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CellStudent

Feb 1, 2011, 7:10 PM
What is CNAM caller ID?

CNAM stands for Caller Name. Caller Name and Number is a very common premium feature in the United States and is often bundled with other premium phone services like call waiting and call forwarding. When a call is being received by a CNAM caller ID subscriber, both the caller name and telephone number are being displayed. This is a service the caller id subscriber has to pay for.

The caller name being displayed does not come from the phone’s memory but is passed to the caller id subscriber by the local phone company. Whenever they receive a call for a callerid subscriber, they look up the caller name in a central CNAM database so it can be displayed on the receiving partyâ
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The_Real_Deal

Feb 1, 2011, 7:18 PM
This all sounds about right 👀

I am def not that technical when it comes to this stuff. Good info though for sure!
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CellStudent

Feb 1, 2011, 7:29 PM
Every time the local phone company receives a call from another phone company, they have to look up the caller name in one of several central CNAM databases. This is also referred to as ‘dipping into the CNAM database’.

Each time they dip into the CNAM database, the phone company has to pay a small fee to the CNAM database provider. The CNAM database provider gets their data from all the different phone companies in the country.

The phone companies insert the telephone numbers they own and the name that has to be displayed into this CNAM database. They are verry willing to do so, because every time one of their telephone numbers gets looked up in the CNAM database, they receive a small compensation from
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epik

Feb 1, 2011, 8:24 PM
Which is EXACTLY why AT&T and T-Mobile publish your number. There's very little anonymity for their customers. Verizon has been fighting the published wireless caller ID fiasco for years, including AT&T's push to have a "phonebook" of wireless numbers for commercial interests.
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The_Real_Deal

Feb 1, 2011, 8:37 PM
I would much rather sacrifice the maybe 1 person I call on a landline seeing my name then have my damn cell phone number published.
👿 EVIL 👿
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epik

Feb 1, 2011, 8:40 PM
These days, the only landlines I call are doctors offices and local stores. They don't care if my name is on there or not. Everyone else typically has my name already stored in their wireless phone.

I guess there's some validity to having your business (or name for business) show up on your outbound calls. You want people to know it's you, instead of ignoring your calls. But where a large number of people forgo their home phone these days, there's little point in having your name transmitted when a cell phone doesn't receive it anyway.
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He who Lurks

Feb 2, 2011, 5:55 PM
the phonebook is a myth my friend
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epik

Feb 2, 2011, 6:03 PM
It's a myth because it was blocked years back by the government. The desire (by some in the industry) to have one, however, was not a myth.
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johnnyb0810

Feb 1, 2011, 8:39 PM
Had a guy cus me out and disconnect his phones because i couldnt fix this in cs...
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epik

Feb 2, 2011, 11:04 AM
If you've read through this thread, you've heard a couple of us mention that certain wireless carriers provide caller ID data to certain landline companies. I mentioned something about Verizon fighting the industry on a wireless "phonebook" some years ago. Verizon wanted to keep their customer data private (which is why their customers' caller ID data says "wireless caller"), but AT&T, Sprint, and T-Mobile were willing to allow their customers' data to be public, as long as they were getting a piece of the monetary action.

I dug up an article from 2008 which was about Verizon fighting Intelius, who was allowing wireless customer data to be viewed for a fee. In the article it mentions Verizon's previous stance against an industry push f...
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Azeron

Feb 2, 2011, 5:44 PM
"Verizon always maintained that they were fighting for their customers' privacy"

I never believed it even when I worked there, but I was glad of the policy nonetheless.
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epik

Feb 2, 2011, 5:50 PM
There aren't too many stances that don't have some sort of internal caveat attached to them.
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Azeron

Feb 2, 2011, 5:37 PM
Man, I hated this call in tech. Verizon Wireless does not support this caller id feature. Every know and then if someone ported in from a carrier who did then the feature remained. VZW refuses to participate in a cell phone directory either. They say it is an issue of privacy.
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DoubleHelix

Feb 2, 2011, 6:15 PM
I ported my landline number to VZW.

Prior to porting, the name and phone number appeared when I called people.

At 12 noon on May 1st 2009 when the number ported, the name display disappeared immediately.

Verizon does not support this feature. The had planned on doing it about 6 years ago and then they abruptly did an about face and decided not to offer subscriber info to the CNAM database.
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