Home  ›  Carriers  ›

Verizon

Info & Phones News Forum  

all discussions

show all 8 replies

No more "I moved outside of coverage" to waive ETF

epik

Apr 27, 2010, 11:08 AM
I'm getting indication that Verizon will not waive ETFs for people moving outside of coverage area starting today. No other details yet.

I don't agree with this, personally, but I do feel that some people abuse the old policy too often. I'm perfectly ok with having to show that I'm outside of coverage, but people come into the store all the time to cancel BEFORE they move out of coverage. I feel that if you're going to claim you're moving somewhere outside of coverage, you should prove that you're living in that area by actually living there, bills and all.
...
Archer Bullseye

Apr 27, 2010, 11:14 AM
That is correct. VZW will no longer be waiving the ETF for that reason. Consumers signed a contract stating they will keep service for 1 or 2 years, and now VZW will hold them to it.

Alternate path, have someone AOL your line. 🙂

(AOL = Assumption of Liability; Basically they take over the line, pay the bills and are financially liable for it)
...
navydave

Apr 27, 2010, 11:18 AM
Isn't the idea of a "mobile Phone is that it is like MOBILE? Never understood the argument that the phone don't work at some address as a good reason to ask out the contract. Thats what landlines are for.
...
Archer Bullseye

Apr 27, 2010, 11:27 AM
Yes, and the contract does state that VZW will not guarantee service in all areas.. and most definitely not in buildings. The idea of signal penetration is most definitely lost on some people.
...
Archer Bullseye

Apr 27, 2010, 11:24 AM
Ah, to add to that since it seems you can not edit posts..

This is not cool for the people that really do not get service or move outside of the vzw footprint. But sadly the dishonest people have yet again ruined it for everyone.

Not sure what I am talking about? Google 'getting out of a verizon wireless contract'

http://www.google.com/search?source=ig&hl=en&rlz=1G1 ... »

Bulletin Board postings, websites, forums, even youtube movies... I once saw someone that for $25 he would forge the documents you needed to get out of your cell carrier contract. (not something I approve of and will not provide further details)

So before the mass of people...
(continues)
...
h_aguilar84

Apr 27, 2010, 11:46 AM
Just out of curiosity, does this change also apply to customers who move out of the country?
...
epik

Apr 27, 2010, 11:55 AM
That's what I'm curious to find out. THAT still makes sense to me, but I can't see the details yet.
...
Archer Bullseye

Apr 27, 2010, 12:44 PM
As far as I know it does. We were told about this last week and I do not remember all the details. But it comes back around to people taking advantage of it to get out of a binding contract without living up to their end.
...
Amarantamin

Apr 27, 2010, 1:31 PM
Waiving ETF for moving outside of coverage is a courtesy; the terms of service already have Verizon covered.

Probably costs them a lot of money to subsidize a phone price, have the customer move out of range (waiving the ETF and losing the subsidy), and then the customer will sell the phone to a friend at a dirt-cheap price. It's about time this was corrected.

With Sprint, there was someone who would sign up for service on his friend's in-coverage address, get an expensive phone cheap, and then give them proof of his actual out-of-coverage address to get out of the contract. Then, he'd resell the phone, often at a profit. Repeated the process every 2 months for a year before he was caught.
...

You must log in to reply.

Please log in to report a message to the moderator.


all discussions

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Threads Follow @phonescoop on Mastodon Phone Scoop on Facebook Follow on Instagram

 

Playwire

All content Copyright 2001-2024 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.