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wait a sec.........

demon658

Nov 4, 2009, 9:40 PM
👿

i wrote awhile ago about how a few weeks back i called customer service and asked full retail for the droid.....i just used my new every two in feb. so was ready to pay full retail....she suddenly starts offering me a one year contract price on the droid. saying it wouldn't cost me more than 290 for the droid.....now I'm reading about them upping etf fees on the 15th?

is this not them changing the terms of the contract i signed? i thought any changes to fees and contracts got you an automatic out of you contract.

maybe that's the reason she offered me a one year? i could be way off base....just want to hear your thoughts ?
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yeahright

Nov 4, 2009, 10:12 PM
note... you said you get it at one year contract price.. hnce you sign a new contract to get it at this price

ps. just do it before the 15th and your good
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Menno

Nov 4, 2009, 11:41 PM
the change is not retro active, meaning it only takes place if you sign a NEW contract.


No contracts are breached.
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epik

Nov 5, 2009, 9:32 AM
In addition to what yeahright and Menno said, I have to mention that those of us in the industry - Verizon employees OR employees of companies that work with Verizon - FOUND OUT ABOUT THIS CHANGE HERE. It hasn't even been brought up in my store, and no training or notice has been made through work. They don't tell us these types of things well in advance. The lady you spoke to on the phone had no hidden agenda - she was helping you with a solution for getting you a Droid. Nothing more, nothing less.
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yeahright

Nov 5, 2009, 12:01 PM
umm i had an email about it a week ago and a huge pdf file sent to me explaining it... you got screwed out of the loop
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epik

Nov 6, 2009, 11:51 AM
We didn't get it in an email. I ended up introducing it to my store during our weekly meeting, and no one knew about it before I mentioned it. Go figure.
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