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WIRELESS SYNC IS BEING DISCONTINUED!!!!!!!

babababe

Sep 19, 2009, 9:52 AM
Hey, does anybody know that wireless sync is being discontinued at the end of this year? Apparently Nokia was hosting it and they are dropping it.
Currently there is NO EQUIVALENT REPLACEMENT
that will sync email, contacts and calendar with outlook without an exchange server!!!!!!
If you are as upset about this as I am, you can write to:
Verizon Wireless Correspondence Department,
20 Alexandria Drive, CT 06492
I don't even know if this is legal, as it has been offered with the plans and smartphones as a service!
GUYS AT VERIZON: GET A REPLACEMENT FOR VZWSYNC!
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Butthead007

Sep 19, 2009, 1:46 PM
It is legal for them to discontinue it, particularly due to the infrastructure provider ending the capability to offer the service. Will it be replaced? Who knows.

Your address is incorrect btw. You also left off the town/city.
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epik

Sep 20, 2009, 1:11 PM
What? You didn't read about that last year when they announced it?

Also, you make it sound like Wireless Sync was the only way to wirelessly sync your data.
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SentryAgent

Sep 20, 2009, 9:03 PM
For some of us it is the only way - or nearly so. At present, my only other option to get my work email to my phone would be to forward it to a gmail account and read that from my phone. Very inconvenient. It will be a major inconvenience not having WS.
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babababe

Sep 20, 2009, 9:33 PM
I agree. Wireless Sync has been part of the unlimited plan for a long time. Sure, there are plenty of places that will do the same thing, for a charge. Calendar, contacts and e-mail; Thats why I got a smart phone to begin with! Do you think that Verizon will give the customers a discount when it is gone? LOL
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epik

Sep 21, 2009, 9:27 AM
My understanding, from back when they announced it, that there was a replacement. I'll look into it at work, if I can.

I use Skydeck on my Storm, which backs up my contacts and messaging each day, and is free. There ARE a lot of applications out there, and much of them ARE free. You just have to look for them.
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babababe

Sep 21, 2009, 9:53 AM
I spoke to several verizon reps in the last few days. They told me that there is no replacement for wireless sync. If you know of a good replacement that someone is using, please post it! I need calendar, contacts and e-mail right on my phone! I own a small business, so we don't have an exchange server.
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Butthead007

Sep 21, 2009, 10:29 AM
you can always use a hosted exchange account or use the cable to sync.
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SentryAgent

Sep 21, 2009, 5:35 PM
"you can always use a hosted exchange account or use the cable to sync."


If I could use an exchange server - sorry if we're not talking the same thing here, I'm not an IT person - I would. I cannot. That's why I need Wireless Sync, or an equivalent replacement. As for using the cable to sync - how is that going to help me get my email on my phone when I'm outside the office? For some small businesses Wireless Sync has been a lifesaver. If there is a comparable 3rd party app that is available - something that will forward email, sync contacts and calendar, etc - please let me know. Otherwise I will have to forward my email to a Gmail account, which means I will be stuck syncing contacts and calendar with a cable - exactly what I DO...
(continues)
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Butthead007

Sep 22, 2009, 10:00 AM
If you have a 3rd party provider hosting an exchange account for you, then you can set up active sync to sync wirelessly which is better than wireless sync because you will not need to have pc monitor running all the time on your laptop.

Low tech solution: cable sync using active sync or windows mobile device center your calendar and contacts while setting up email in pocket outlook. It works, cable charges phone.
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yourmomma27

Sep 22, 2009, 12:21 PM
There is a couple of options that are available. To get your email wireless you can use pocket outlook on your device if you use a windows mobile device. If you use Palm....lol you can use versamail. On windows mobile devices you don't have to download anything it already comes reinstalled on the device. With palm you have to download the versamail application. This will take care of your email. You do get a cheaper data package. Wirelesssync requires the $44.99 data package and these other options only require the $29.99 unlimited data package. As far as your other PIM data, you can sync with your cable....either active sync or palm desktop manager. Hope this helps 🙂
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greggmh123

Oct 6, 2009, 2:10 AM
Ask your IT person why they don't have an Exchange email server! I have clients with five users who have their own Small Business Server, which includes Exhange.

Gotta love ActiveSync over the air!

Gregg
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SentryAgent

Oct 6, 2009, 3:09 PM
This turned into such a long thread that the original posts and responses have become confusing. We DO have a Exchange Server. There are other issues that I outlined in an earlier post. Trust me, I'm not an IT person, but I'm not completely ignorant about tech. We have explored this problem in depth.
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greggmh123

Oct 7, 2009, 1:57 AM
I do IT for a living and there really isn't a whole lot to do to get OWA/OMA/ActiveSync/RPC over HTTPS working on Exchange 2003 or higher.

Every client of mine with Exchange 2003 or higher has it working.

Can you give me link to the earlier posts where you outline the problems? I am curious...good thing I'm not cat.

Gregg
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greggmh123

Oct 7, 2009, 1:58 AM
Never mind...just found it and will respond to it.
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Azeron

Sep 21, 2009, 1:21 PM
If you are on a $44.99 data plan, you should be able to change to the $29.99 Email and Web plan. This will save you $15 monthly.
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CellStudent

Sep 20, 2009, 10:57 PM
Please address wireless sync concerns to the following location:

Nokia Corporation
P.O. Box 226,
FI-00045 Nokia Group Finland


Thank you.


Seriously, folks- what kind of IT department do you guys work under that will allow wireless sync but won't allow a cabled sync? Blackberry does email better then any wireless sync device, anyway.
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vzwinagent

Sep 20, 2009, 11:04 PM
I see wireless sync as an outdated product. Can someone fill me in on what you actually use it for that can't be done some other way?
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SentryAgent

Sep 21, 2009, 5:41 PM
Gladly. I work in a small office. Out of a total staff of 20, two of us use smart phones. I have VZW, the other guy has ATT - they have a product comparable to Wireless Sync.

We do have our own MS Exchange Server, but only 1. Because MS Exchange does not run ideally on 1 server - I believe it's designed for 2 - we are told we can't install the necessary security certificate that would allow a smart phone to get email directly from our server. Apparently we tried and it caused too much conflict with items more necessary for daily business operations. Because of the expense required to add an additional server, set up licensing, etc., management can't justify doing this for 2 smartphone users.

So, we turn to Wireless Sync. If ...
(continues)
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vzwinagent

Sep 21, 2009, 7:12 PM
I'd say before it's all said and done there will be a comparable solution.

I can say this. I have my own Exchange server here at work that I use for my email. I just use it personally and set it up myself. It's running on one server with Windows Server 2003. I installed the security certificate and have my phone working with activesync wirelessly and it works awesome. It's simple to do. I'm not sure why they can't get that setup to work for you. I even installed the security certificate after the fact. This same server also does file storage for me as well as website hosting. It's just a box I setup all myself.
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SentryAgent

Sep 21, 2009, 9:35 PM
vzwinagent: Not to beat the proverbial dead horse, but as I mentioned in my email; it won't work on the setup at our office because of conflicts with systems that are crucial to our daily operations. I understand it's not rocket science - there are other factors that have to be considered.
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vzwinagent

Sep 21, 2009, 9:40 PM
Hopefully there will be a replacement announced.

You might also look at a hosted exchange solution or the verizon in house exchange option. Once you use the activesync you'll love it. Wirelesssync was always clunky to me and never gave me what I wanted.
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greggmh123

Oct 7, 2009, 2:17 AM
What other factors? Neither I nor any of the 50 or so techs that I know have yet to run into anything that stops it from being set up.

A public cert makes it really easy and a cheap GoDaddy Turbo SSL cert works perfectly. Even a self-signed cert from the server works.

If you (God forbid) run a public web site on your Exchange server and it uses port 443, get a real firewall that can handle multiple IP addresses on one WAN interface, then set up the Exchange server to use a secondary IP and let the web stuff come into the other IP. Same goes for a VPN that uses SSL.

I question your IT person's knowledge because you mentioned that you were told that it needs two servers. Whoever told you that has very little knowledge of Exchange.

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(continues)
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epik

Sep 22, 2009, 2:20 PM
I've seen many companies move to having Gmail host their domain email.

I've seen a number of "server-free" companies turn to an old trick to get themselves off the old $44.99 VZEmail plan with Wireless Sync and their old WinMo device and onto a Blackberry with the $29.99 Email & Web plans to save money.

After moving to Blackberry, they create a Gmail account and have their work email forwarded to that account. They force the Gmail account to include a "Reply To" field that indicates their work email address instead of their work address. Most recipients shouldn't notice the difference.

On my Blackberry, I can easily set that up through my account at the Blackberry BIS, which is at blackberry.com/go/vzw.

As far as I've seen,...
(continues)
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CellStudent

Sep 22, 2009, 2:28 PM
Let me get this straight, you have a Microsoft Exchange Server that will NOT support Outlook Web Access?

Can any of your workers access their company from a personal computer while at home? If so, how is this done?
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greggmh123

Oct 7, 2009, 2:06 AM
I am an IT tech and I can guarantee you that the information regarding Exchange is COMPLETELY WRONG.

It only requires one server and runs quite nicely on it. It **can** be set up with two servers running Exchange, but you are talking about clustering, which is typically only seen in large companies. I have single-server Exchange setups at most of my clients.

A cert is easy to set up and does NOT interfere if done properly.

If you have Exchange 2003 or higher, do you folks use Outlook Web Access or RPC over HTTPS for direct Outlook connections? If not, then you need a new IT person.
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vzwinagent

Oct 7, 2009, 1:29 PM
Agreed. I have my own server and have this setup which I did myself.
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greggmh123

Oct 7, 2009, 3:32 PM
A clarification regarding using two Exchange two servers:

There are several scenarios. One can have a front-end/back-end setup with two servers, clustering of two servers for replication, or load-sharing with two servers. Barring those needs, ONE server works perfectly.

Gregg
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epik

Sep 22, 2009, 2:43 PM
From the Wireless Sync web site (not the VZW Wireless Sync Website:

Wireless Sync Enterprise Server Q&A

Q: Why has Nokia chosen to discontinue the Wireless Sync Enterprise Server software?
A: Nokia has decided it will no longer develop or market its behind-thefirewall business mobility solutions, such as Wireless Sync Enterprise Server (WSES). Nokia will instead focus on bringing best-in-class devices and consumer solutions, such as Mobile Email, to Verizon Wireless customers.

Q: Will existing Wireless Sync Enterprise Servers stop working?
A: No, existing servers are not dependent on a network operations center (NOC) and can continue to operate. WSES customers will be required to install a small patch prior to 12/31/2010 to suppor...
(continues)
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epik

Sep 22, 2009, 2:44 PM
Also, please note that Wireless Sync customers were notified of the discontinuation of Wireless Sync on September 28, 2008.
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SentryAgent

Sep 22, 2009, 10:22 PM
Thanks for all the good info. I really appreciate it!

J
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