Question about a return situation that i find myself in.
ok so i got a new phone last month because i was elligible, i found out that i did not like
it. so i returned that to get the enV. Now it came with a $50 mail in rebate, so i mailed
the UPC in. Its been about a week and i've found that this phone is just not for me, it
doesnt have good call quality ( i mean it sounds like the other person is in a can) and
its too difficult for me to use . is there any way to just return it for one last time and just
get the phone i started out with?
if you can't return it, you'll have to ebay it and just buy another one
I was amazed how helpful they were. I would guess it will work out for you. Just make sure what you want this time
and yes haha ill be sure with the next phone
Should i just keep trying other stores, or will they all be similar like this?
1st Issue: VZW has a 30 WFG-Worry Free Guarantee, meaning that you can return any equipment or accessory purchased, or go back to an old price plan w/ in 30 days if you do not love your purchase. The catch though, is that you can only do it once. Once that first exchange is completed, the sale is final. So in your situation, b/c you have already had 1 exchange, you have to be the charmer. Call into C/S and be nice. That is the trick. Gotta be careful though, b/c your acct will be noted by all reps you speak with, and one angry word can get your acct flagged and you'll never get your money back.
2nd Issue: YOu mentioned you also removed the UPC label, and submitted the mail in rebate. That's ok, that d...
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