Verizon Busted For 'Unlimited' Marketing
For four years now, we've been discussing how Verizon Wireless's EV-DO broadband service was advertised as "unlimited," but featured an invisible download cap. If users downloaded more than the allotted amount -- easy to do since everything but browsing and e-mail technically violates the Verizon Wireless terms of service -- users got one of these warning letters threatening account termination. . .
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Last April, Verizon Wireless's Jeffery Nelson stopped by our forums to note that Verizon would be more forthcoming about the limited nature of their unlimited service. The company began to pull the term "unlimited" from its marketing vocabulary, and publicly announced that the service had a 5GB per month cap.
When con...
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Last April, Verizon Wireless's Jeffery Nelson stopped by our forums to note that Verizon would be more forthcoming about the limited nature of their unlimited service. The company began to pull the term "unlimited" from its marketing vocabulary, and publicly announced that the service had a 5GB per month cap.
When con...
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Hmm...I actually tell customers about the 5gb. I work online. There is no where on the site where it says unlimited for those plans and the 5gb limit is listed in the plan details.
But maybe that's NOW...lol 👀
But maybe that's NOW...lol 👀
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yeah it was pulled earlier this year I believe. The unlimited saying that is!
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Verizon is doing just the right things to trip themselves into a nasty abysm.
Anyone bet the collapse will start to take place next year? Congrats! Just continue sending those high paying customers over to us. After they get their hands on our Tilts, Curves, and iPhones they'll never look back! Anyone who's recently switched over to AT&T care to chime in?
Anyone bet the collapse will start to take place next year? Congrats! Just continue sending those high paying customers over to us. After they get their hands on our Tilts, Curves, and iPhones they'll never look back! Anyone who's recently switched over to AT&T care to chime in?
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Why Verizon Wireless cut off the subscribers without sending them a stern warning on their bill? It probably would have turned that 13,000 number into something like 1300
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why because your beloved NETWORK got in trouble. Its news and whats your issue with it?
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I take that back I know why. I said something bad about verizon what was I thinking they are the gods of wireless and can do no wrong.
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Cellenator said:
congratulations you're now as worthless as Plooky!
For posting the truth? Heaven forbid someone tells the truth!
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WM6user said:Cellenator said:
congratulations you're now as worthless as Plooky!
For posting the truth? Heaven forbid someone tells the truth!
Amen! We didn't call these guys "worthless" when they came over to the Sprint forum, with a link describing the latest dilemma facing Sprint.
But hey, I guess we're kinda used to it by now! 🤣
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jrfdsf said:WM6user said:Cellenator said:
congratulations you're now as worthless as Plooky!
For posting the truth? Heaven forbid someone tells the truth!
Amen! We didn't call these guys "worthless" when they came over to the Sprint forum, with a link describing the latest dilemma facing Sprint.
But hey, I guess we're kinda used to it by now! 🤣
Came? They still are coming over.
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WM6user said:jrfdsf said:WM6user said:Cellenator said:
congratulations you're now as worthless as Plooky!
For posting the truth? Heaven forbid someone tells the truth!
Amen! We didn't call these guys "worthless" when they came over to the Sprint forum, with a link describing the latest dilemma facing Sprint.
But hey, I guess we're kinda used to it by now! 🤣
Came? They still are coming over.
So true! Why are us poor Sprint users so interesting?
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Wow! And look at all the flack Sprint got for getting rid of just 1000 customers who called in to complain all the time.
Just goes to show there is a double standard. If Sprint cancels a customer for calling CS too much, it's because "they suck", if Verizon does it for abusing a data service, it's merely smart business.
Just goes to show there is a double standard. If Sprint cancels a customer for calling CS too much, it's because "they suck", if Verizon does it for abusing a data service, it's merely smart business.
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WM6user said:
Go figure!
I know. Actually, I understand why they did it, and in all probability, there were certain restrictions to the "unlimited" data usage, it's still a double standard by the VZW fanboys.
Remember, too, the flack Sprint got for cancelling folks for roaming too much, and Sprint NEVER said that roaming was unlimited, just that it was included free with the rate plan.
It pays to read the fine print, but it also pays for people who live in glass houses not to throw stones!
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jrfdsf said:
It pays to read the fine print, but it also pays for people who live in glass houses not to throw stones!
Who reads anything anymore?
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WM6user said:jrfdsf said:
It pays to read the fine print, but it also pays for people who live in glass houses not to throw stones!
Who reads anything anymore?
Not too many people, especially when you're signing papers for a house or car. Takes long enough just signing.
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I think its great, as you all know I sell Verizon for a living, but I really think its underhanded and quite frankly sucks that they advertise it as "unlimited", when in fact its limited.
I was at a quarterly meeting a couple years back, and asked the question "if its advertised as "unlimited" why is it capped at 5gb a month?"
The only answer they could give me is "its unlimited, up to 5gb a month?"
Then I kept saying " then its really not unlimited!"
And they just kept saying, "Yes! Its unlimited! Up to 5gb a month!"
They kept saying it over and over and over, and eventually i felt sorry for the "trainer" because he knew it wasnt unlimited and was being put on the spot, so I let it go.
But yes, over all I think Big Brother...
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I was at a quarterly meeting a couple years back, and asked the question "if its advertised as "unlimited" why is it capped at 5gb a month?"
The only answer they could give me is "its unlimited, up to 5gb a month?"
Then I kept saying " then its really not unlimited!"
And they just kept saying, "Yes! Its unlimited! Up to 5gb a month!"
They kept saying it over and over and over, and eventually i felt sorry for the "trainer" because he knew it wasnt unlimited and was being put on the spot, so I let it go.
But yes, over all I think Big Brother...
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It was "unlimited" because they can't charge you for going over. If it wasn't "unlimited," there would be some kind of overage charge. Still, it's underhanded to mix in the violation of terms of service. I really wish they'd drop that completely.
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The problem isnt really that it is being advertised as "unlimited" its that it was being advertised as "internet". It should have been advertised as what it was, unlimited web browsing, email and VPN.
Remember that the 5GB cap wasnt really a cap, it was a red flag that the service was being used for something it shouldnt be.
Remember that the 5GB cap wasnt really a cap, it was a red flag that the service was being used for something it shouldnt be.
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yeah that is so funny big deal that they falsely advertised and cut off 13000 people for something they didn't do wrong. But sprint cuts off 1000 or so people for calling CS more then 30 times a month mostly to get free stuff and they are the worst company. You all are so damn entertaining! 🤣 🤣 🤣 🤣
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that was the best thing I read in a long time. So So true I will agree with you!
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If it's true, I hope you would agree. Otherwise, I'd call you borderline retarded also.
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wombough said:
yeah that is so funny big deal that they falsely advertised and cut off 13000 people for something they didn't do wrong. But sprint cuts off 1000 or so people for calling CS more then 30 times a month mostly to get free stuff and they are the worst company. You all are so damn entertaining! 🤣 🤣 🤣 🤣
Sprint didn't just cut 1000 customers, they took away their dignity and humanity too! They might as well have walked into their homes with loaded guns and shot them. At least that way, their suffering would be ended.
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I guess by saying they were freeloaders and deadbeats that there money isn't even worth taking because they are not worth the trouble!
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wombough said:
I guess by saying they were freeloaders and deadbeats that there money isn't even worth taking because they are not worth the trouble!
They should have at least referred these folks to good local counselors in their area.
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at the very least. That way they don't dump them on another poor unsuspecting company!
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http://www.dslreports.com/r0/download/1231717~d878cd ... »
Further proof as this is a letter they sent the customers!
Further proof as this is a letter they sent the customers!
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