Home  ›  Carriers  ›

Verizon

Info & Phones News Forum  

all discussions

show all 37 replies

VZW says my LG VX8300 won't support a card reader! True??

lorna

Jul 2, 2007, 11:17 PM
Last week I bought an LG VX8300 cell phone for Verizon, along with a 1 gig memory card for storing pictures and videos.

I then went to the Apple Store and bought a card reader with which I was told I could transfer pix from the card to my iMac without having to use the carrier supported Picture Page, which would charge me for my transfers.

Now I get an email from a Verizon person which is pasted below this text. My question to you is: Is that Verizon tech correct? Is it true that the LG VX8300 will not support my card reader? Because if this is true, then I will return the LG and activate my old Nokia that I was using. -Lorna

The letter from Verizon to me is below:


"Dear Lorna,

I am sorry to hear of your frustr...
(continues)
...
lorna

Jul 2, 2007, 11:21 PM
I should have made it clear that the card reader is not to be connected to the cell phone but to my iMac, and thus my card reader doesn't have to "work with" my cell phone. And of course, I would take the card out of my cell phone and insert it into the card reader, with the card reader sending the images to my iMac.

-Lorna
...
LordObento

Jul 3, 2007, 12:27 AM
What tech support means is they cannot help you use a card reader. VZW can only support VZW products and services. A card reader and a Memory Card will work in transferring pics from and to the phone. I use mine all the time with an 8300 and 9400. I even transfer mp3 in that manner. Apple AAC itunes are not supported... but I believe the NEW Chocolate 8550 will.
...
wfine81

Jul 3, 2007, 8:32 AM
Yeah, I have used my reader on many many many different phones without any problems, however I always use a real computer, maybe its your mac thats not compatable?
...
New_2_T-Mobile

Jul 3, 2007, 9:08 AM
๐Ÿคฃ A real computer
...
SystemShock

Jul 3, 2007, 5:47 PM
wfine81 said:
Yeah, I have used my reader on many many many different phones without any problems, however I always use a real computer, maybe its your mac thats not compatable?

Real computer?? What have you been doing, using your time-travel DeLorean to live in the year 1997? Macs are awesome now. ๐Ÿ™‚
...
wfine81

Jul 3, 2007, 5:52 PM
SystemShock said:
wfine81 said:
Yeah, I have used my reader on many many many different phones without any problems, however I always use a real computer, maybe its your mac thats not compatable?

Real computer?? What have you been doing, using your time-travel DeLorean to live in the year 1997? Macs are awesome now. ๐Ÿ™‚



Nah, Im waiting for the new Apple IIe to come out, it should kick butt. ๐Ÿ˜Ž
...
lorna

Jul 3, 2007, 9:56 AM
I am reassured by the answers and will not return my vx8300. I was prompted to write the original question but had not gotten to the point of using the card reader connected to my iMac. The problem was that after taking a picture, when I tried to look at that picture, I got a message saying that no pix were saved on the memory card. (Yes, I did go thru the process of getting the 8300 to save all to the 1 gig memory card.)

By the way, my iMac is a great computer and did a great job with my Nokia BlueTooth earbud in that it received BlueTooth file transfer beautifully. In that way I transferred all my pix without having to go through Verizon's Picture Page. That/this Nokia is the only VZW phone that didn't require a card reader to do such a...
(continues)
...
lorna

Jul 3, 2007, 5:15 PM
I just got another email from a different person at VZW. I still am not sure what they are saying. Are they saying that YES, I can transfer files using my card reader, or NO?

This is the letter sent by VZW support:

Dear Lorna,

My name is Xxxxx, and I am happy to assist you regarding transferring your pictures.

I do apologize for any misinformation given to you at the Apple Store, however you would not be able to use a card reader to transfer your photo gallery.

Thank you for giving me the opportunity to assist you today. We appreciate your business and thank you for using Verizon Wireless. Should you have additional questions or concerns, please reply to this e-mail.

Sincerely,
...
someone

Jul 3, 2007, 6:02 PM
As someone previously pointed out, you are asking the wrong people for help. I also apologize with the trouble you are having but VZW does not support the use of a card reader. This does not mean that it doesn't work.. but no one at VZW can help you troubleshoot this. I was tech support at one time and would have to give you that same answer...
...
lorna

Jul 3, 2007, 6:58 PM
I replied to the email and I asked him to please answer me YES or NO:

"If I take pictures and have them stored in the memory card, and then if I put the memory card in the card reader which is connected to my iMac, will there be a file transfer?"

The reason that I had to ask this in the first place is not that I didn't want to see for myself, but because after I set my vx8300 to save all pix to my 1 gig memory card, and then after I took a picture, and after I tried to see that picture in the memory card, I got a message saying that there was nothing stored in the memory card.

I will take another picture and see if this time the picture will be saved, as it ought to be, to the memory card. Then I will see if the pix can be transferr...
(continues)
...
VZWookiee

Jul 3, 2007, 7:02 PM
What is so complicated here just drag and drop and you're done.
...
lorna

Jul 3, 2007, 7:05 PM
You'd think so!! but....... when I tried to get the picture, I got a message saying that no picture had been stored in my memory card. And if no picture is stored in the memory card, then if I stick the memory card in the card reader, nothing transfers. Nothing in, nothing out.

Please know that I am not THAT familiar with cell phones although I did have one before this 8300. However, with that Nokia cell phone with Verizon, I was able to transfer files via BlueTooth ........ the only cell phone at Verizon that could do that with BlueTooth. Thus, I have no experience at all fiddling with memory or cards etc.


-Lorna
...
VZWookiee

Jul 3, 2007, 8:32 PM
Did you format the card?
...
lorna

Jul 3, 2007, 9:49 PM
Dear VZWookiee,

What I did do was to follow the instructions for how to get all of my pix, sounds, and videos to be saved to the 1 gig memory card. If that means, "formatting the card," then yes, I did. But if it means something else, then No.

-Lorna
...
howisthatok

Jul 4, 2007, 12:39 AM
K having an 8300 i have xfer almost all of my pictures that way, when you first get the card your phone will load files to your card. I don't use a mac so not sure how that would work but on a pc i just click on start then my computer and i can see the memory card, when opened up i can see the formated folders on the card and then can access all of my pictures and videos saved there. If you are having trouble i would check the memory of the card, menu- setting and tools- memory- card memory- then memory usage just to make sure that you don't have a bum card. If you do follow the same menu string and try to reformat the card and then try to xfer the pictures again. VZW employees can help you xfer these files, a function of the phone not s...
(continues)
...
lorna

Jul 4, 2007, 1:00 AM
What is the definition of FORMATTING THE CARD?
-Lorna
...
vz_wireless

Jul 4, 2007, 9:14 AM
You first have to format the card, BEFORE, putting any photos/music/files etc on it.

You must first put the card in the phone, which will format it and put folders on it such as: my pix, my flix, my music etc.

After formatting, then put the files in the right folders etc. (pix in my pix folder)
If you just put the files on the card before formatting, this is your problem.

The card reader has nothing to do with the phone, and is just used to have your CPU read the card.
...
chocolateman85006

Jul 4, 2007, 9:27 AM
vz_wireless said:
You first have to format the card, BEFORE, putting any photos/music/files etc on it.

You must first put the card in the phone, which will format it and put folders on it such as: my pix, my flix, my music etc.

After formatting, then put the files in the right folders etc. (pix in my pix folder)
If you just put the files on the card before formatting, this is your problem.

The card reader has nothing to do with the phone, and is just used to have your CPU read the card.



That; and if you had anything on your prior rto formatting it, it'll be lost.
...
lorna

Jul 4, 2007, 11:09 AM
Re: What does it mean to FORMAT THE CARD?
by vz_wireless ร‚ย ร‚ย  Today, 7:14ร‚ย AM

You first have to format the card, BEFORE, putting any photos/music/files etc on it.

You must first put the card in the phone, which will format it and put folders on it such as: my pix, my flix, my music etc.

.......... Lorna says .............................................
Yes, I did this. It's a tiny little card and I did insert it into the correct port.

There was no point at which I was told to PUT FOLDERS INTO IT, but I did follow a procedure in which I opted to have my pictures, sounds, etc saved to the CARD rather than to the phone's internal memory. I presume that this constitutes FORMATTING THE CARD.
......................
(continues)
...
someone

Jul 4, 2007, 11:18 AM
Go to Menu> Settings and Tools> Memory> Card Memory> and choose options in the bottom right corner. Choose Format Card. Be advised you will loose anything that you put on this card from a previous model of phone.
...
SystemShock

Jul 3, 2007, 7:13 PM
I would ask someone at the 'Genius Bar' at the Apple Store if its possible.

VZW people are prolly not allowed to say whether or not a card reader will work or how to make it work, since Verizon wants to make money off of you having to send your pics to the Pix Page or whatever or whatever the scam is to get your pics transferred while VZW charges their 'toll'.

I too had a Nokia 6256, which was the only VZW phone that supported free file transfers through Bluetooth, so I didn't have to futz with this silliness either. I will have to when I get my new phone in a coupla weeks, though. ๐Ÿ˜ก
...
lorna

Jul 3, 2007, 8:11 PM
Dear SystemShock โ€” Which phones are you considering? Please let us know after the purchase. Also, whether you bought BlueTooth, and what brand, etc.

-Lorna
...
SystemShock

Jul 3, 2007, 10:04 PM
My phone short list is pretty much down to the Samsung u540 and the LG 8300, and its prolly not going to be the LG 'cuz it can't do speakerphone with the flip closed.

The LG 8700 is possibility, if the speakerphone is any good. My NE2 makes this phone cheaper than I thought it would be. The LG 8600 got knocked off my list due to its speakerphone not being any good. And I wouldn't want a RAZR, everyone has one, including my girlfriend.

Some more phones are going to hit in July, might take a look at those. I'll likely avoid any newly-released Motorolas though, as Motos are pretty infamous for having lots of bugs and problems with their phones early on. โ˜น๏ธ

I won't be buying a BT earpiece/headset for awhile. No need until next s...
(continues)
...
lorna

Jul 3, 2007, 10:21 PM
Dear SystemShock,

(1) I have been able to compare the Nokia 6256 with my now vx8300 for reception and clarity of call while in the Ralph's Market. The Nokia made calls clearly from any part of the store. The LG was able to connect in some places but not in other places, and when I was able to connect, there was some static.

For this test I did not use my BlueTooth earbud, because I wanted to limit the variables to only the phones.

(2) The vx8300 has a superior speakerphone. It is not only loud, but also clear (many are loud but muddy). I was not aware that the vx8300 cannot use the speakerphone with the lid closed! If so, bah, I don't like that..... but it is still a great speakerphone.

(3) I was told that BlueTooth earbu...
(continues)
...
SystemShock

Jul 4, 2007, 3:15 PM
lorna said:
Dear SystemShock,

(1) I have been able to compare the Nokia 6256 with my now vx8300 for reception and clarity of call while in the Ralph's Market. The Nokia made calls clearly from any part of the store. The LG was able to connect in some places but not in other places, and when I was able to connect, there was some static.

For this test I did not use my BlueTooth earbud, because I wanted to limit the variables to only the phones.

(2) The vx8300 has a superior speakerphone. It is not only loud, but also clear (many are loud but muddy). I was not aware that the vx8300 cannot use the speakerphone with the lid closed! If so, bah, I don't like that..... but it is still a great speakerphone.

(3)
...
(continues)
...
lorna

Jul 4, 2007, 3:21 PM
I knew the Nokia 6256 had very good reception, but I didn't know it was better than the LG 8300... I may just repair my 6256 (which finally broke) and keep it around as a backup phone... the trimode will be nice to have on long road trips out in the boondocks, and its pretty easy to switch your number between phones online (and its free).


.......... Lorna says .............................................
Which is the tri-band? Is it the Nokia or the LG? I guess I could go and look at my LG manual, but......

The VZW salesman told me that if my Nokia works, I can use it as a backup if anything goes wrong with the 8300. It does work; only the Phone Book has a glitch. So:
How do I switch my number between phones online????


...
(continues)
...
SystemShock

Jul 4, 2007, 3:38 PM
lorna said:
Which is the tri-band? Is it the Nokia or the LG? I guess I could go and look at my LG manual, but......

The VZW salesman told me that if my Nokia works, I can use it as a backup if anything goes wrong with the 8300. It does work; only the Phone Book has a glitch. So:
How do I switch my number between phones online????


The Nokia 6256 is the trimode. All that means it that it works with analog signals as well as digital. Sometimes, out in the boondocks, the only signal you'll be able to get is analog. I've had this happen to me a couple of times.

Some carriers may be shutting off their analog networks in February 2008 (because the government will stop mandating that the carriers keep ...
(continues)
...
SystemShock

Jul 4, 2007, 3:44 PM
PS- Oh, and of course, if you transfer your number to a different cellphone, the old cellphone won't be recognized by the network anymore, except to call 911.

You have to have a number assigned to a cellphone for it to be recognized by the network and active.
...
lorna

Jul 4, 2007, 5:08 PM
System Shock, thank you for the extra heads up. :-)

So, whatever phone you are using, that is the only phone that you can make a call from (except 911).

This makes the GSM system seem so much easier: Just switch the SIM card from one cell phone to another without having to alert AT&T/T-Mobile that you have done so.

-Lorna
...
SystemShock

Jul 4, 2007, 5:23 PM
lorna said:
System Shock, thank you for the extra heads up. :-)

So, whatever phone you are using, that is the only phone that you can make a call from (except 911).

This makes the GSM system seem so much easier: Just switch the SIM card from one cell phone to another without having to alert AT&T/T-Mobile that you have done so.


Meh. Transferring your number online isn't that hard... especially after you've done it once.

Have a happy 4th. ๐Ÿ˜Ž
...
lorna

Jul 4, 2007, 5:31 PM
OK, here is a scenario which is better solved with a GSM phone:

A person who travels for a living uses his phone a lot while on the road. He has GSM with either T-Mobile or T&T. He has two phones with him all the time.

One phone goes bad while he is on the road. If he had a CDMA phone, he'd need to access his website. Gee. But if he has a GSM phone, all he needs to do is switch the SIM card from phone A to phone B.

Even for me, it is easier just to switch SIM cards since accessing my website requires me going to my computer, which might not be turned on already, etc.

However, Verizon gets me good reception, so the extra movement is worth it. :-)

Yay USA.

-Lorna
...
ArmySF

Jul 4, 2007, 6:49 PM
No- If dude had two cdma phones and one went bad while on the road all he would have to do is call 611...so in an emergency situation dude would still be G2G ๐Ÿ™‚
...
ArmySF

Jul 4, 2007, 6:49 PM
๐Ÿคฃ ๐Ÿคฃ ๐Ÿคฃ you know I was kidding right ๐Ÿคฃ
...
lorna

Jul 4, 2007, 7:12 PM
Hey hey! I don't know when someone is kidding because I don't know enough about cell phones to be able to compare a joke with the truth. Give me time, though. ๐Ÿคจ

-Lorna
...
lorna

Jul 4, 2007, 4:11 PM
Dear SystemShock --
Thank you so very much! I will do as you say and probably take my Nokia 6256i to repair the phone book feature.

Happy Independence Day!

lorna
...
primus

Jul 6, 2007, 9:44 PM
Not sure if your question got answered, I havnt looked at your thread since tuesday, but I think I can help.

Your phone doesnt support a card reader because the phone has no way to use a card reader. Your phone supports a memory card and you need to make sure your card reader supports the memory card for your phone.
You need to start by formating the memory card in the phone, if you formated it from the computer you need to reformat in from the phone( and I am not sure how to do that). After the card is formated you put it in the reader and put the reader into the computer. Your computer should find it as an external storage device. When you look at the folder set up on the card that was formated by the phone there will be folders for ...
(continues)
...
lorna

Jul 6, 2007, 9:57 PM
Dear Primus,

I copied all of your post and will follow what you say. I have not been able to get to playing with my new phone because of other tasks ........ but I am becoming more and more sure that I CAN transfer files from my memory card to my card reader to my iMac.

Thank you very much.

-Lorna
...

You must log in to reply.

Please log in to report a message to the moderator.


all discussions

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Threads Follow @phonescoop on Mastodon Phone Scoop on Facebook Follow on Instagram

 

Playwire

All content Copyright 2001-2024 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.