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Upgrade fees...

JJMcClain

Nov 5, 2004, 6:35 PM
Doesn't Verizon charge upgrade fees? If they do, how often do customers get those waived???
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Corpo Rat

Nov 5, 2004, 6:42 PM
JJMcClain said:
Doesn't Verizon charge upgrade fees? If they do, how often do customers get those waived???

Nope. On an upgrade, you pay for the handset. Certain customers coming off of a 2-year contract get a credit of $100 towards a new phone. No 'upgrade fee' though.
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GWFOX

Nov 5, 2004, 7:25 PM
Corpo Rat is right.

No upgrade fee on either a 1 or 2 year agreement.
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alphabets

Nov 5, 2004, 7:26 PM
i was told that you couldn't upgrade until 2 months before the end of your contract. what happens if you phone breaks before that? or you just want a new phone?
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outsource_guy4000

Nov 5, 2004, 7:39 PM
That's why having an upgrade is a good thing so Customers can upgrade only after 1 year.
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outsource_guy4000

Nov 5, 2004, 7:39 PM
I meant upgrade fee.
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vzwinagent

Nov 5, 2004, 8:26 PM
It's true that you only get upgrade pricing 2 months before your contract is up, and after. If you want a new phone before then you will have to pay the full retail price. Generally the full retail price is $100 to $110 more than the 2 Year Contract price. If your phone breaks you better hope you have the insurance! LOL Occasionally if your close to your upgrade eligibility... within a few months... customer service will work out some kind of deal with you to do it early if you agree to another 2 years.
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JJMcClain

Nov 5, 2004, 8:29 PM
see... and we offer (after 6 months on a 2 year contract) to let people upgrade for the 1 year contract price for a new 2 year contract... and they still b()tch about the 18.00 upgrade fee... regaurdless of what anyone says, Cingular does have the cheapest phones... and it's becuase every customer pays the 18.00 upgrade fee...

(I'm not starting another Cingular vs. Verizon here... just stating)
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vzwinagent

Nov 5, 2004, 8:32 PM
Well that's not too big of a difference. 1 Year pricing it only about $50 off retail. If you factor in your $18 upgrade fee that's only a $32 difference! lol
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JJMcClain

Nov 5, 2004, 8:32 PM
lol... yep... but don't tell them that... hehe...
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speck

Nov 5, 2004, 8:34 PM
Don't know about you... but $32 here is a carton of smokes and a 12 pack... 🙂
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vzwinagent

Nov 5, 2004, 8:36 PM
True... money is money. They are paying a little more for the nations most reliable network though! LOL

Okay... I'm done! lol No war! I just couldn't resist.
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speck

Nov 5, 2004, 8:41 PM
LOL... I noticed VZW stepped it up a notch w/ the $3 billion dollar purchase though... Doesn't that put them close to $6 billion spent this year on network? The next level from the average $4-5 billion. 🙂
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JJMcClain

Nov 5, 2004, 8:48 PM
better than 41 billion... hehe...
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speck

Nov 5, 2004, 8:49 PM
You can say that again.
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speck

Nov 5, 2004, 8:50 PM
We bought wholesale.
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JJMcClain

Nov 5, 2004, 8:50 PM
nope... Vodaphone would have gotten it at whole sale... they offered 35 billion...
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speck

Nov 5, 2004, 8:54 PM
oh yeah...
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Corpo Rat

Nov 6, 2004, 11:09 AM
JJMcClain said:
nope... Vodaphone would have gotten it at whole sale... they offered 35 billion...

Gotta give props to our British counterparts, sticking it to the Blue Men for us 😁 to the tune of $41 billion...
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speck

Nov 5, 2004, 8:33 PM
That's fine... What about the customers that get mad because they wanted a simple not a fancy phone and don't like the one they have because it's not a flip, color, camera phone?
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JJMcClain

Nov 5, 2004, 8:34 PM
idiots...
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