Picture messaging problem
Hello All,
Anyone else ever see this problem? Sometimes someone sends me a pix message and I dont get the alert on my phone (razr v3m). I only know I get the message because I go to the messaging menu and it shows a new message in my inbox. I recive text messages and voicemail alerts just fine.
I called VZW and they told me to do *228 and do option 1 to reprogram the phone, and that worked for awhile. Now the problem is back.
Any thoughts?
Thanks!
Anyone else ever see this problem? Sometimes someone sends me a pix message and I dont get the alert on my phone (razr v3m). I only know I get the message because I go to the messaging menu and it shows a new message in my inbox. I recive text messages and voicemail alerts just fine.
I called VZW and they told me to do *228 and do option 1 to reprogram the phone, and that worked for awhile. Now the problem is back.
Any thoughts?
Thanks!
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How often do you power cycle your phone (power off, wait about 2 minutes, and then power back on)? I have seen Motos that are left on for long periods of time do random things like that. Try power cycling your phone once a day and see if that cures your ills...
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Next item I would look at is the software version...has customer care checked out if your phone's software is the most current?
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call CS, you are probably missing a code on your acct... "premium network" something or other.. basically just a code that pertains to pix msging
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