Anyone have a v710?
The customer I "kind of" helped wasn't too good, but he went to other forums where people talked about this sort of thing (Verizon sources and forums are better in this respect) and had it covered no problem. He came back to show me he had done it with setting the songs as his ringtones which has to be augmented to do.
I was there! The customer was smart and knew exactly what he was talking about while you fumbled through trying to help him. He came back to rub it in your face that he did it without your help and to show you how to do your job in the future.
Nice spin.