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Current customer mailer

mwr577

Jul 3, 2008, 10:47 PM
Any gotten one of the mailers sent to current customer almost out of contract? It has 4 cards in it. On the out side it says "Inside: more reasons to renew today" "open now offer ends 7/31/08". Funny thing the plans are the standard plans and the phones are the same price a new customer would pay. $99.95 for the pearl after $100 mail in rebate, the same rebate a new customer would get!

Another spot on the add reads: "To one of our favorite customers,
Ever feel like new customers get all the attention? Stay with U.S. Cellular and you'll always be number on in our book.
And now is the time to make your wireless service even better with more of what you want. More minutes. More great features. A cool new phone.
It's all up to you. Chose...
(continues)
...
TheUSCellGuy

Jul 4, 2008, 12:59 AM
I agree, the "network" sucks ass!!! 🤣
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WonderGrunion

Jul 4, 2008, 9:13 AM
Many companies charge higher phone prices to renewing customers than to new cutomers, US Cellular is advertising that they don't.

And shocker!! You have to pay more money to get more minutes and features! I'm stunned by the audacity.

What will phones go up to in August? Not sure, but if you asked that in June during the BAGA promotion, the answer is $10. With rising gas prices and business costs, inflation is simply a way of life that Americans are going to have to adjust to for the forseeable future.
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mwr577

Jul 4, 2008, 4:17 PM
What companies charge a higher price to there current customer?
Att, sprint and tmobile give same price if you sign up again, vzw gives up to an add $100 off over what a new customer gets.

Your stunned by my audacity; how about the audacity of usc trying to make it sound like they are doing the customer a favor in theses adds?
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cellsellphones

Jul 9, 2008, 8:01 AM
I heart you Wonder! Can I say that to customers when they come in the store? Oh wait, Mythos says no. 🙄
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WonderGrunion

Jul 12, 2008, 5:52 PM
Mythos can't find you in the back room. 🙂
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cellsellphones

Jul 12, 2008, 3:28 PM
After a few complaints from custys about not getting a "better" deal for returning and staying with USCC... we as an agent are offering discounts for accessories.. Nothing we can do on handset pricing.. but it works.
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donttellme4

Jul 12, 2008, 6:50 PM
Looks like they are inviting customers into retail locations to take advantage of 25% off accessories and discover a company all over again that truly cares about its customers...

The new plans give you more choices also.
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