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Nov 23, 2009, 12:34 PM

Cricket's online chat SUCKS!

i found out that cricket's online chat is for assisting new customers, and new activations only, but that is not what angers me.

what makes me angry is how rude the online chat reps are. i can understand that they cannot assist current customers, but there is no need to be rude about it.

i broke my phone, and i went online to look at their new phones, and the chat box pops up, and it asks if i need help shopping. i clicked yes, and the drop down menu had the option for purchasing question. since i had purchasing questions, i chose that.

the rep answered none of my questions, just told me to go to the store, and then he ended the chat, but not before telling me that he did not design the website, and that the online prices are for...
1 reply

Feb 23, 2009, 3:04 PM

How many customers does Cricket have?

Just wondering how many customers Cricket has, as well as MetroPCS
7 replies

Oct 11, 2009, 6:29 AM

Just Wondering...

I've been looking at what the other cell phone providers offer as far as cell phones. I was just wondering why hasn't Cricket gotten a Blackberry or Blackberry type phone out for sale? Seems to me it's the phone to have since almost every cell phone company has atleast one lol. I do admit I like the look of a Blackberry, it seems pretty easy to use with having the keyboard right there in a bar-style type design instead of having to slide the phone up (like the Hint) or over (like the Samsung Messnegers). I probably would buy a Blackberry (or Blackberry look-a-like) if Cricket would offer one. I currently have the Hint, which I love, and I'm not looking to buy another one for quite a while, but I was just wondering that...
2 replies

Oct 9, 2009, 5:41 PM

Pic Texting Problem Please Help!!

Okay, I’m about at my wits end with this problem. I recently bought a Motorola Hint, I’ve had the phone before, but I dropped it and it wouldn’t charge after that. So I bought an Evoke (I really wanted to see what it was like) and it’s an okay phone, never had any problems with it. But I paid a lot of money for that phone, and it can’t send or receive picture texts, you have to do it through e-mail or Picasa and I got tired of that. So I bought the Hint again, and now I’m having problems sending and receiving picture texts. It will sit there saying “Connecting…â €, and do nothing, then it will say the message failed. At first when I would check the message details, it would just tell me it failed...
4 replies

Oct 12, 2009, 4:04 PM

cricket wireless /san antonio


hey everyone if anyone is located in san antonio and needs help with there phone ! ill be happy to help

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Jan 15, 2009, 1:25 PM

How is Cricket gonna respond to Boost's new $50 Nationwide plan?

Looks like they don't stand a chance. Nationwide, unlimited everything (including PTT) for only $50/month.

http://money.cnn.com/news/newsfeeds/articles/djf500/ ... »
14 replies

Jul 27, 2009, 11:36 AM

System wide voicemail failure?

My fiancee is a new Cricket customer. When we attempt to access her voicemail, we get a recording "You have reached an invalid number." Unfortunately, a caller receives the same recording if she doesn't answer their call.

Called 1-800-Cricket. Was told this was a system-wide problem and we're not the only ones experiencing it. Was told we would receive a text message when voicemail was restored.

So, Cricket users, is your voicemail down? Or, was the rep who was talking to me full of it?

If the person was full of it, how should I proceed to resolve the problem? And, I guess, in general what is the best way to get a US-based, and more importantly *knowledgeable* person on the phone when we have issues?

1 reply

Aug 13, 2009, 6:10 PM

customer service....

I was just wond'ring, when you call cricket's customer service you hear diff accents from the operators. Is cricket's customer service center in the U.S.???
15 replies

Aug 29, 2009, 12:29 PM


5 replies

Sep 2, 2009, 10:59 AM

does cricket support EVDO

in kansas city???

Jul 6, 2009, 12:31 PM

Adding data feature for flashed phone?

Activated an HTC PPC 6800 Mogul (was Sprint. Reflashed with Cricket ROM) on Cricket this weekend. Phone and SMS are working fine (after I programmed and activated it myself - store rep couldn't). Problem is I am stuck with a $35 basic plan for the moment as the rep in store informed me she cannot add web/MMS on a flashed phone (reason being these features would not work as it is a non-Cricket handset). She did tell me, however, that my plan could be changed over the phone with customer service. Seeing as this was an agent location and the rep seemed somewhat new at this (I used to work for Cingular and Alltel) I decided to sort it out later with customer service.

On the phone Customer service verifies these features cannot be added to acc...
11 replies

Jul 26, 2009, 1:46 AM

live search

Hey guys I have a fully flashed HTC 6900 TOUCH and 1 of the APPS it has is live search. My wife wants the motorola Evoke is there a way to add live search to this phone??

Jul 24, 2009, 10:44 PM

best APP for weather

Hey guys I have a Fully Flashed HTC 6900 Touch phone everything on it works I`m just not to happy with the weather. So far the only city I can get a weather report from is 50 miles away it is an actual APP on my phone is there an APP that is better. I would like to delete this APP and add one that is better and will give me a weather update in my home town....thanks Gabe

May 31, 2009, 7:56 AM


I dont have Cricket and I never will. Everyone I know that uses Cricket complains about dropped calls and their crappy ass phones. I keep hearing about how they are expanding coverage but why don't they do something about the crappy ass towers they use. I was told they work off of Sprints old towers and they cant even receive pix from Sprint customers. Sprint sux too. Thats why I have Verizon now. 😁
4 replies

Jan 24, 2009, 12:55 AM

Call details

Do Cricket accounts have a call detail of icoming /outgoing calls that are accessible to account holders? I was thinking of getting cricket and don't want another acct like Net10 that has no call detail.Thanks to anyone who may know.
8 replies

Jun 5, 2009, 10:16 AM

cost to start service?

I want to know if criket has a activation fee and what is the late fee about ? what other charges do customer face when paying their bills ? I like the unlimited features but need to know about hidden cost.
8 replies

Nov 11, 2008, 3:56 PM

opera mini

can i install opera mini on cricket phones or does cricket lock eheir phones from being used for that?
3 replies

Apr 20, 2009, 8:01 PM

cricket has new phones for 2009

I have heard thru cricket that they have come out with a new motorola phone with a touch screen and a full internet browser has any one heard this??
5 replies

Feb 2, 2007, 8:42 PM

I am so pissed right now!

Just spent over $300 today at Cricket amd I can not make calls. It says I am not authorized or some crap. And they can't figure it out. I've been on the phone for over hour.
😡 😡
9 replies

Jun 12, 2006, 1:13 PM


OMG...some of you people are so ignorant... Every month you ask about "why is my bill so high." The only way your bill can be high is if you are late or you change something on your account.. take responsibility people!!! And don't take your white trash frustrations out of the reps...it's not their fault!!
11 replies
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