Adding data feature for flashed phone?
On the phone Customer service verifies these features cannot be added to acc...
and about the rep asking about video... well i'm not quite sure, 😕 why they told you that, but
Finally got around to calling CS again today. Rep on the phone was adding the feature then says she needs to put me on hold. Comes back in two min and tells me web isn't available in my area (Charlotte. Hahahaha... sure)!!!!!
I tell her I am looking at the EV-DO icon on my phone showing network availability and I know many people with web on Cricket, some of whom are in the room with me at work. Also they advertise web in my area.
Ask to speak to supervisor. On hold again for two minutes. Rep comes back and tells m...
I can understand not wanting to provide support for a phone like mine but at the same time I'm trying to give Cricket some ARPU here.... WTF?
Cricket CS on phone lying trying to say we don't have internet in this city? Come on now... ridiculous.
The agent that set me up is a retard. Missed out on sales of BT, Case, MicroSD card, etc... What if I wanted to add an extra line or two or three or more in the future?
I would call CS again and try to get someone more cooperative but who knows what notes they've already put on my account and don't need anything else negative on it. Can I just keep asking for supervisor of supervisor of supervi...
Logged in to my account to see if how easy it would be to change ESN.. mobile web feature was finally added.. LOL. Dunno when this happened but good to go now.
is your web already working??