Sprint 'Watching' Tiered Pricing Trends
Sprint, Don't Do It...
Sprint, do not do this, there is no reason for it.
Excessive data subscription usage should not be your excuse for going to metered data plans or having any price increase.
You cost is minimally affected by heavy users and is offset by countless numbers of people who are subscribed to Simply Everything and Everything Data Share Plans that use minimal or no data whatsoever.
Your true cost in providing wireless service is not in the service itself but in the support for those services.
Call Center Operations is huge 16,000 call center reps domestic, offshore. Both in house and vendor (teleperformance USA/canada, convergys, accent, etc) best thing you did was fire IBM as they entered a contract with you for achieving unrealistic met...
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Excessive data subscription usage should not be your excuse for going to metered data plans or having any price increase.
You cost is minimally affected by heavy users and is offset by countless numbers of people who are subscribed to Simply Everything and Everything Data Share Plans that use minimal or no data whatsoever.
Your true cost in providing wireless service is not in the service itself but in the support for those services.
Call Center Operations is huge 16,000 call center reps domestic, offshore. Both in house and vendor (teleperformance USA/canada, convergys, accent, etc) best thing you did was fire IBM as they entered a contract with you for achieving unrealistic met...
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Sprint still needs to work on gaining more customers.
Other than their awesome cheep plans, I think one thing they have over other carriers is SprintTv is no extra charge.
Other than their awesome cheep plans, I think one thing they have over other carriers is SprintTv is no extra charge.
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You really don't get it. Let's look at the pros and cons, shall we?
Cons:
(1) Excessive data users will terminate their accounts and go to another carrier
Pros:
(1) Excessive data users will terminate their accounts and go to another carrier
(2) MOST customers will see a reduction in monthly cost, making the remaining (i.e. profitable) customers happy
(3) Excessive data users will terminate their accounts and go to another carrier
(4)Net Neutrality will IMMEDIATELY become a NON-ISSUE (this is huge!)
(5) Excessive data users will terminate their accounts and go to another carrier
(6) All the unprofitable customers will leave and become some other CEO's problem, increasing operational costs for your competitors
(7) Excessiv...
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Cons:
(1) Excessive data users will terminate their accounts and go to another carrier
Pros:
(1) Excessive data users will terminate their accounts and go to another carrier
(2) MOST customers will see a reduction in monthly cost, making the remaining (i.e. profitable) customers happy
(3) Excessive data users will terminate their accounts and go to another carrier
(4)Net Neutrality will IMMEDIATELY become a NON-ISSUE (this is huge!)
(5) Excessive data users will terminate their accounts and go to another carrier
(6) All the unprofitable customers will leave and become some other CEO's problem, increasing operational costs for your competitors
(7) Excessiv...
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You are obviously a Sprint employee who works in a call center supported by the customers monthly reoccurring charges as this inflated support cost that I made reference to.
You most likely enjoy a true unlimited plan with no data caps or cost and are allowed to add subscriptions for friends and family for about $20/per add sub and have the availability to add a truly unlimited data card for only $15/mo. With the only restrictions being you pay new customer price for your device, with upgrades every six months you consent that all your usage is subject for sprint's review as in you are subject to disciplinary action if you are found using your device while you're on the clock or worse on the phone and the other draw back being you have to...
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You most likely enjoy a true unlimited plan with no data caps or cost and are allowed to add subscriptions for friends and family for about $20/per add sub and have the availability to add a truly unlimited data card for only $15/mo. With the only restrictions being you pay new customer price for your device, with upgrades every six months you consent that all your usage is subject for sprint's review as in you are subject to disciplinary action if you are found using your device while you're on the clock or worse on the phone and the other draw back being you have to...
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Except for this part.
I'm just reading the writing on the wall here, pal.
I LOVE it how you failed to address even one of my arguments, though. Good on ya!
For the record, I have far too much intellectual capital to waste my life sitting at a desk in a Sprint call center complaining about 3-digit annual sales bonuses. My position is in the Electrical Engineering department at a major university, dedicating my entire life to the advancement of electro-magnetics, signal encoding, antenna design, wave propagation and other things it's not likely you could possibly understand.
I also have a bit on a...
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Unlimited is unlimited that is what Dan Hesse sold it as not unlimited until we see what the market will bear.
I'm just reading the writing on the wall here, pal.
I LOVE it how you failed to address even one of my arguments, though. Good on ya!
For the record, I have far too much intellectual capital to waste my life sitting at a desk in a Sprint call center complaining about 3-digit annual sales bonuses. My position is in the Electrical Engineering department at a major university, dedicating my entire life to the advancement of electro-magnetics, signal encoding, antenna design, wave propagation and other things it's not likely you could possibly understand.
I also have a bit on a...
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CellStudent said:
Except for this part.
For the record, I have far too much intellectual capital to waste my life sitting at a desk in a Sprint call center complaining about 3-digit annual sales bonuses.
For the record, I do work in a call center. I also have a degree from a Top 25 Private Liberal Arts University. Times are just hard. dont make assumptions about the people on the other end of the phone.
In addition, Mad Fat Man, while I agree with you that this is a bad idea, dont forget that 50 - 75% of the people you talk to on the phone are employees of a third party. I receive none of those benefits and still have to deal with people cursing at me because they didnt have the sense to pay ...
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lh1031 said:For the record, I do work in a call center. I also have a degree from a Top 25 Private Liberal Arts University. Times are just hard. dont make assumptions about the people on the other end of the phone.
Come on guys. Lets not be elitists.
I'm not elitist, I just think that any college degree earned which did not require 2 semesters of calculus is completely useless.
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I thought that's one of the benefits of WiMax (and LTE) that data is supposedly cheaper than traditional 3G?
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Jayshmay said:
I thought that's one of the benefits of WiMax (and LTE) that data is supposedly cheaper than traditional 3G?
It doesn't matter how much cheaper it is than 3G. What matters is that it is and will likely always be WAY more expensive than any form of DSL/Cable/OCS that is in existence today.
I won't bother looking up the real numbers because it's too late at night, but LTE in the 700 MHz band is expected to have about 1/2 the cost PER MEGABYTE as delivering the same amount of data over a 3G network. The problem is that 4G consumer consumption levels are going to be WAY more than double the megabyte usage, so the numbers just don't make sense.
If you end up getting a 50% discount on your p...
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Landlines don't even HAVE a cost-per-bit calculation. Google "LTE cost per bit" or "WiMAX cost per bit" and compare your results to "DSL cost per bit"
What do you see? "DSL cost per bit" returns ZERO relevant results from Google. No one is talking about it because it doesn't exist, really! The numbers are so staggering that if you tried to calculate the "cost per bit" for a landline connection the result is effectively $0.00! Once the lines are in the ground the cost of transmission is so minimal it can't even be calculated.
Of course, things like adding more T3s and OCSs to the system cost more money as well as paying all the people to keep the network running, answer phones in the call center and repair broken fiber lines when ...
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What do you see? "DSL cost per bit" returns ZERO relevant results from Google. No one is talking about it because it doesn't exist, really! The numbers are so staggering that if you tried to calculate the "cost per bit" for a landline connection the result is effectively $0.00! Once the lines are in the ground the cost of transmission is so minimal it can't even be calculated.
Of course, things like adding more T3s and OCSs to the system cost more money as well as paying all the people to keep the network running, answer phones in the call center and repair broken fiber lines when ...
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This forum is closed.
