AT&T Chopping Device Return Policy to 14 Days
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Oct 6, 2012, 7:14 AM by Eric M. Zeman
Starting October 7, customers who purchase new devices from AT&T will have only 14 days to return them without incurring any penalties. Consumers who purchase devices before October 7 have 30 days to return them. "AT&T has updated its device return policy. Consumer customers will have 14 days to return a device for any reason and cancel service without paying an Early Termination Fee," said AT&T to Phone Scoop in an email. "While this begins on October 7, AT&T customers will continue to have the option to update their voice and data plans at any time." This policy change won't affect select AT&T business customers, who will still have 30 days to return their devices and cancel their service.
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