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AT&T Chopping Device Return Policy to 14 Days

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This forum is closed.


Oct 7, 2012, 10:29 AM

Why The AT&T - T-Mobile Deal Fall Through Was Good

He is another example of doing "what is right for the consumer". Reduced return times now, who knows what else in the future. I know how they have handled their pre-pay customers over the years has gone from fair to poor. The loss of the unlimited data per month several years back is another example of the squeeze-the-consumer mindset that rules at that company.
Its just like banking always looking to make money some way or another. Especially now that everyone has a smartphone and no one pays for text anymore or phone calls. Nothing is free and if it is today well it wont be for long.
The change to 14 days is not unique to at&t, it is unfortunately becoming the new standard with wireless carriers....as usual, at&t is merely following the trends here, not creating them.....

Oct 8, 2012, 12:33 AM

Seeing as how returning a purchased phone--

--can take longer than one thinks, this will be the perfect excuse for ATT to say 'Hey, you're locked into your contract, now--sorry.'
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