User: Betherfer
These are the most recent forum messages posted by Betherfer:
Re: Coworkers...
Thanks guys. I thought I had done the right thing, but how could someone get so angry over something like that? I have never put my problems off on anyone that I work with and I have been doing this for a very long time. I just needed to make sure I didn't screw up.
Re: Customer names
Ben Dover... he told us the joke was that his wife's name was Ilene. :lol:
Coworkers...
So... a customer comes into the store with a huge bill. She points at my coworker and advises "thats who set up my account for me."
She explains that there is something wrong with the bill and she is paying too much.
I take a look at it with her.
My coworker has added two 39.99 nation plans instead of secondary lines to the already primary line of the 700 min shared plan.
Not having access to billing, ...
Company Party
So our locations have this annual Kick Off Party. This year its at the Westin Hotel and they're having a casino company coming in to set up games like Blackjack & Craps. Anyone else have these types of events? If so how do you guys do it?
Re: SERIOUSLY WTF!!!
Cust: I broke my phone and have to have a new one! I cannot go without one!
Me: Well, it seems that you opted out of insurance when you got it and you have only had it for 2 months. I can sell you one at full retail or you can add a line and get a new one cheaper.
Cust: I am NOT going to pay for nuthin. I am not going to pay ...
Re: WE ARE NOT MALL INFO DESK!!!
We here in our little AT&T WIRELESS store in the kroger shopping center get everyone that wants to pay their Bellsouth/Direct TV/DSL bills.
Re: how are you today?
Umm.... she's as old as the dust on top of the wall liners in this store... he he he!
Re: Different agent stores, help...
Our stores are considered the largest and most successful retail agent in the state of Georgia besides the ones that are spread across many states. The only difference in one of our stores and a coorperate location is that we do not have the cash payment center, we only use pos, and we cannot return / exchange outside of our shared inventory. Other than that... we do it all. The stores that do more than one ...
Re: Survey for sales people...
Atlanta Rocks right now! :D