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xMEGANx

Aug 8, 2008, 11:47 AM

Tentative Alltel customer wants to opt-out of TMobile?

I spoke with a possible new customer today- he has T-Mobile and is disgusted with the service he is getting, and he has been treated poorly every time he tries to get any sort of assistance from any TMobile employee he has spoken to.

He still has over a year left in his contract and doesnt want to pay the deactivation fee. I did explain to him that he signed a contract and it was more than likely that he would have to pay it, but I was curious if there were any tricks to TMobile and getting out of a contract. If so, what to say, do, and who to speak with.

Understandably I wont be upset with the 3489059874 replies I get saying that he cant, its called a contract. He knows this, he just wants to try.

-xMEGANx
11 replies
alltelagent

Jul 12, 2008, 4:05 PM

Alltel and VZW Agents, What is in it for us Alltel Agents Merging In?

This thread is for Alltel and VZW owners, Indirects, Agents and Employee's only.

What is in it for us Alltel Agents Merging Into VZW, When this happens?

Or, What is in it for VZW? What will they take from Alltel and Implement into VZW?

Although, somethings may be speculation, hopefuly you have good sources and news to help us all. I think that this transition will be great for all of us.

Saying we don't get forced by FCC into buyout from another carrier so we don't create a Monopoly.
18 replies
megadave32

Aug 20, 2008, 8:59 PM

Call Center Employees

Does anyone know if Alltel has call centers on the west coast?
1 reply
rafter7

Aug 18, 2008, 9:46 PM

Software UPdate LG Glmmer

I have the glimmer I am trying to do the software update from the phone but it keeps telling me it cant connect is there a possible reason for this or is it just not possible to do this
3 replies
lilgabe1

Jun 5, 2008, 10:24 AM

Alltel employees

What is being communicated to you about the merger?

Also, what is it like working for alltel?
47 replies
gothicseraph

Aug 12, 2008, 10:58 PM

Call Center Blues

Ok, I work in an AT&T call center. the policies for us, literally, change every flippin' day! I'm wondering is it JUST AT&T's policies that change every day or is it with every carrier?
3 replies
MobileMerc

Sep 9, 2004, 10:57 AM

ALLTEL WAKE UP!!!!!!!!

Man alltel has been kinda quiet lately. I think its time for someone to step up in this forum and give us an inside on whats going on. I'm not talking about the release of some crappy phone but some real info. Well maybe its just me but reply and let me know if you wanna here some real info too. Maybe if we talk enough trash about alltel someone will get offend and spill the beans.
28 replies
wrightN

Aug 8, 2008, 4:32 PM

penske

so is the penske 12 car next year going to be sporting the black and red of vzw?
8 replies
mak0284

Aug 17, 2008, 4:04 PM

What is Replacing The V9M

Does anyone know what phone is replacing motorola V9?
mark477

Aug 8, 2008, 1:23 PM

EVDO Rev A

just wanted to see if there is a site that i can go to when rev a gets released in my area. my location is for manhattan, kansas

thank you, mark
8 replies
xMEGANx

Aug 9, 2008, 7:22 PM

Same deal, different carrier

I had another tentative customer come in today with AT&T who wants to get out of his contract without paying the $200. He gets absolutely NO service at his house, is that enough to go on? Understand that I gave him the same sermon as the last one, "You signed a contract, they're allowed to penalize you, blah blah blah" but he is still adamant on trying.


Is lack of service enough to save him?
10 replies
myphonesux

Jul 11, 2008, 11:03 PM

I need help with my Razr v3a

So i have a motorola razr v3a (as stated in topic) i only have one problem with it. it takes a very very long time for me to get incoming text messages. (about 15-45 minutes.) what's wrong with it?
3 replies
mak0284

Aug 12, 2008, 12:58 PM

Same Blackberry, Different Colors

I am telling everyone that there is a new pearl coming out but it is the white version of the phone.
adam2603

Aug 9, 2008, 9:56 PM

New V3a Pink Razr

Officially the Pink Razr V3a will launch after the red V3a is depleted... Also a new Starcom USB card hitting the market soon...
3 replies
vivalababb

Aug 3, 2008, 10:09 PM

Anyone know any cool new phones coming out soon?

I can get a new phone and i want a nice one..
and does anyone know if alltel is getting the HTC Dream? thx
9 replies
thepresence

Aug 4, 2008, 12:14 AM

Phone for my Mother

My mother is looking for a new phone - she needs something with very good reception, and very little else matters. Preferably not a PDA, since she wouldn't use all the extra abilities. Which phones would you recommend?
2 replies
ihavealltel

Jul 13, 2008, 4:58 PM

ring tones on motorola phones

hey i know on the new phones that alltel is selling you can't use your own mp3's as ringtones. Can you still use motorola phone tools and stick the mp3's/ringtones on your phone and have them work as ringtones?? 😁
10 replies
gothicseraph

Feb 27, 2008, 1:01 AM

Alltel offers no help to replace phone

Ok, so here's my situation:

I have a Moto V3m RAZR (discontinued with no insurance). It has a bit of water damage, some physical damage and starting to be a bit glitchy. I thought to myself, "I've had this phone for about a year, I'm sure that they could do something for a reliable customer". WRONG!

With my phone being out of warranty, and without insurance, there is nothing they can do! I'm sure I'm not the only one. Is there anyone out there in my situation?
122 replies
Sandyscandles1234

Jul 29, 2008, 9:18 PM

New Phones Please?

My contract is up at Alltel and I would like to renew so that my circle and I am grandfathered in but they have NO phones of interest. like the LG dare or the Instinct. I dont like Sprint or Verizon and i want to stay with Alltel when are we getting cool phones!!!!!!!!1
3 replies
JLWard

Jul 21, 2008, 8:19 PM

Battery Life - Hue vs KRZR

I'm within my 15 day trial period with Alltel and have been disappointed with the battery life of this phone.

We live in a rural area in Missouri on the fringe of Alltel's service area. I selected the phone because it was reputed to have good call quality and the ability to pull in weak signals. I believe that it does...we actually can use the phone inside our house, whereas with AT&T we could not. However, I got less than 24 hours battery life with the phone. I only made a few brief phone calls, no texting, no internet, and only a couple of photos.

When I talked to my service rep she said that we probably won't get great battery life with any phone because of the area we live in. The battery is being drained because the phone is worki...
(continues)
8 replies
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