Going to GSM
CCRs of the World, Unite!!!!
For too long now we have been focusing our anger, our bile, our bloodthirsty vitrol onto the only person we can. I of course, am talking about the customer. We have turned fighting with them over piddling amounts of money into the glorious sport of kings. We have become truly masterful at the art of saying no. But I must ask you, why?
Why must we lash out at the customers? Let us think about this matter and consider the recent changes in the wind. Consider, my fellow representatives, how we used to live in happier times. Ever since November 14, 2004 a dark cloud has hung over all of our heads. And we were tragically forced to learn that the grass was ...
so no one is here today?
Happy Canada Day!!!!!
AD more discussions below...
so its canada tomorrow
Im taking the kids to a free pancake breakfast then its a picnic in the park..wrapping up my day will be a BBQ and the fire works
hope it doesnt rain
this is my favorite cartoon on it cause its one of my biggest pet peeves
http://ars.userfriendly.org/cartoons/?id=19980505&mo ... »
cartoon for today!
The old standby...
No I don't want to pay more than 39.99 for my plan, I will look elsewhere.
Gets mad and hangs up!
lets get it started!
Stupid things I've noticed....
"Raising The Bar", what a load of... example: "Misinformation on your home calling area and got extra charges? Sorry about that but, here's a credit for HALF those charges. Buh bye now"
Customer Service + Cingular = oxymoron (and by Cingular, I mean Cingular orange, not blue we blue reps can do no wrong! )
Ooo... the new escallation process!!! Now THERE'S a stupid one! Yes, the customer is p*ssed off right now so let's p*ss them off even more by telling them it'll be 24 - 72 hours for someone to call them about about their issue! REAL SMART CINGULAR!!!!! Get it togethe...
Okay, I've got an hour to go...