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Jun 30, 2005, 2:35 PM

Going to GSM

Well gang, I'm migrating to GSM, have a meeting about it at 2 p.m. and I sure am looking forward to it!!! no more TDMA customers who don't understand why you CAN'T CALL CHINA FOR FREE!!!!!!!!!!!!!!!!!!!!!
10 replies

Jul 1, 2005, 6:26 PM

CCRs of the World, Unite!!!!

Friends, comrades, brothers and sisters in arms, I have a revelation for you.

For too long now we have been focusing our anger, our bile, our bloodthirsty vitrol onto the only person we can. I of course, am talking about the customer. We have turned fighting with them over piddling amounts of money into the glorious sport of kings. We have become truly masterful at the art of saying no. But I must ask you, why?

Why must we lash out at the customers? Let us think about this matter and consider the recent changes in the wind. Consider, my fellow representatives, how we used to live in happier times. Ever since November 14, 2004 a dark cloud has hung over all of our heads. And we were tragically forced to learn that the grass was ...
2 replies

Jul 1, 2005, 2:48 PM

so no one is here today?

Crying or Very sad bored outta my tree and not much to read in here or cingular forum. c'mon everyone! start talking! Evil or Very Mad
3 replies

Jul 1, 2005, 8:05 AM

Happy Canada Day!!!!!

Give a shout for your neighbours upstairs. It's their birthday. Anyways have a great day all.
6 replies

Jun 30, 2005, 6:29 PM


what call center are you in? Are you an all blue center?
1 replies

AD       more discussions below...


Jun 30, 2005, 10:08 AM


We all know about the customers who demand the same pricing that new customers get, but I just had a guy who demanded BETTER pricing that what new customers get, and he was a jerk too. Then he wanted a better plan than anyone else, I told him everyone has access to the same plans, but I wanted to tell him "Who the hell do you think you are lol"
4 replies

Jun 30, 2005, 11:50 AM

so its canada tomorrow

anybody have any plans?

Im taking the kids to a free pancake breakfast then its a picnic in the park..wrapping up my day will be a BBQ and the fire works

hope it doesnt rain
10 replies

Jun 30, 2005, 1:07 PM

my favorite

I was told about a great website

this is my favorite cartoon on it cause its one of my biggest pet peeves ... »
5 replies

Jun 30, 2005, 1:20 PM

cartoon for today!


Jun 30, 2005, 12:40 PM

The old standby...

Instead of paying $400 phone bills, why don't you upgrade to GSM and get more minutes?

No I don't want to pay more than 39.99 for my plan, I will look elsewhere.

Gets mad and hangs up!
4 replies

Jun 30, 2005, 11:25 AM


wow.. it sure did die in here.. whats up with that?
5 replies

Jun 30, 2005, 10:42 AM

New Topic

How about your favorite job?
3 replies

Jun 30, 2005, 10:29 AM


so what the worst job you've ever had? for me it was when i was 18.. my first job.. my dad works at the university here and said he could get me job as a "student helper" i didnt question it, he just said i couldnt quit the whole summer cuz itd make him look bad.. turns out i had to clean up dorms of students that left for the summer.. these kids were the nastiest dirtiest people.. omg.. the roaches in there rooms and the bathrooms.. i didnt talk to my dad that whole summer.. but he felt bad after that and he bought me a new car so that part was ok.. but the job sucked!.. how about you guys?
6 replies

Jun 30, 2005, 7:34 AM

Hello Everybody

Just wanted to say hi. Have a wonderful day everyone.
20 replies

Jun 28, 2005, 12:32 PM

lets get it started!

hey people are here? yay im happy again.. so wants to get the convo started? any questions? statements.. come on i know ya'll can do it.. Razz
7 replies

Jun 30, 2005, 12:42 AM

Stupid things I've noticed....

One call resolution - we can't transfer them so we have to give them the number for the other department. Techncially, isn't that TWO calls?? Like duh.

"Raising The Bar", what a load of... example: "Misinformation on your home calling area and got extra charges? Sorry about that but, here's a credit for HALF those charges. Buh bye now"

Customer Service + Cingular = oxymoron (and by Cingular, I mean Cingular orange, not blue Very Happy we blue reps can do no wrong! Twisted Evil )

Ooo... the new escallation process!!! Now THERE'S a stupid one! Yes, the customer is p*ssed off right now so let's p*ss them off even more by telling them it'll be 24 - 72 hours for someone to call them about about their issue! REAL SMART CINGULAR!!!!! Get it togethe...

Jun 30, 2005, 12:28 AM

Okay, I've got an hour to go...

.. ack, it sucks working this late! I mean, I get calls often enough earlier in the afternoon that I can't really read this forum so when it'd dead like this (we currently have 12 available and I haven't had a call in like 10 minutes), it's nice to have this forum to read when I've got nothing to do because I keep forgetting to bring a book to read! Ack. Sucky thing is that by the time I get to send some replies, you've all gone home for the day! Crying or Very sad OMG, a call! ARGH, dead air and then I hear "bye" and then *click*..... *sigh* I'm the only person in this entire row, all by my lonesome Sad ... kinda makes me wanna take a nap Confused

Jun 29, 2005, 12:16 PM


hey, are you wearing a white shirt and tie today?
13 replies

Jun 29, 2005, 11:20 AM


does anyone else have that dream that they can say anything they want back to the customer and not be reprimanded?
6 replies

Jun 29, 2005, 4:21 PM


do you guys remember howard the duck? just asking...
11 replies
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