what do u think I should do?
Next, I check the notes on the account after my TL told me the rediculous news and gave me a "paper" from the quality dept.
Notes say "cust called in the suspend both lines for vac/seasonal, debited each line 9.99"
This was 6 weeks ago and still haven't heard anything about it after talking to 3 TL's about it including my own. All 3 said they would look into it.
The reason i got the 0 was because quality said the cust. hung up on me because I had her on mute and didn't go back to her because I probably turned the phone down and couldn't hear her. Basically I told them th...
mMode v. Data
perfect example of why convergys can't keep employees...blackmail
"If an agent on your team is monitored and they fail to do the call closing
survey on two occasions we are required to have a documented discussion
with the agent (with MO present). (DAP is done at this time if it is a
problem with skill and not simply refusing to do it)
If they have any further occurrences then it will proceed to a CAP 1."
why doesnt canada have GSM
Why dont we have GSM too?
AD discussions continues below...
converges in edmonton, ab
does anyone know the website for converges? i'm trying to find out about employment at the edmonton center
E-Mailing attachments to a Nokia 6010
Is there anyway to e-mail attachments (i.e. - .mid, .bmp) to a Nokia 6010 on ATTWS? I'd like to update some ringers and backgrounds but am trying to avoid the download / MMS charges.
Where has everyone gone?
What kind of...
Car do you drive?
Gum do you chew?
Have you ever...
Crashed a car?
Been in a fight?
Dreamed about someone of the opposite sex?
Dreamed about someone of the same sex?
Whats your favorite...
Subject in school?
What is in your pockets right now?
Whats in your purse right now?
How many condoms live in your wallet?
How often do you...
Fill free to be creativ...
Edge Rewards for customers...
Treat us with respect & courtesy and we will give you some points. Escalating frivolously, not paying your bill, rep shopping, or simply treating us with indecency will either subtract from your points or bankrupt the balance altogether. And for dumb customers with an IQ matching their shoe size.... well, can I justify punishishing people just because they eat paint chips and were dropped as a child?
It'd be a good idea if there weren't so many flaws in my plan
gas prices in nova scotia
gas prices as of yesterday 102.9/l
thats 4.12 a gallon
how does the gas company get away it
Buying a phone from E-BAY (or other vendor)
The other two users (the Nokia 3595,) do not want to change phones, so, going to Cingular to migrate is not an option.
When I am looking at E-Bay for phones, what exact frequency band should I pay attention to??? I am in Pittsburgh -- my current phone is 850/1900 -- do I need to be there or will 900/1900 work ??
Are ATTWS phones still available from Customer Service ??
Thanks for your help