AD more discussions below...
had a rediculous conversation with my TL...
I said if we got paid more than $9 per hour, we would be open more to things we otherwise disagree with like the survery. I said basically that money talks and she disagreed with me and said they would employee issues no matter how much they are paid. I said u are telling me that if were paid 15 or ever $20 per hour, ...
September 11th is the Day
If a cust calls in to change their blue plan, do they in fact lose all promos, such at N&W, m2m, etc?
I have done it, but those promos just carried onto the new plan, and then someone told me yeah they show up, but they will not work (??)
Does anyone know the right answer?
Halifax strikes again
ATTWS /CINGULAR Frequency Band
My phone is an ATT Nokia 3595.
I want to buy a phone off of E-Bay and want to know if I can buy either 850 or 900.
well at least I dont have to listen to billing questions anymore
god Im glad that Im done in cus care
halifax in que til 1130 every night or later...
Also 300 GSM and TDMA reps were taken off the floor for Org. wex dept that just started. We don't have anywhere to sit now when we start work and wex is taking up a whole section out of only 4? The con is bitting off more than they can chew now.
We have been getting unlim overtime. We have blue tiger, beuc, and csa changes. We have been staying in que from morning till late at night all week. Its been rough as hell...Doing upwards of 100 calls a day. All week I have been working 9am-2am.
red deer convergys...
do cingular reps get paid more than convergys reps?
think about it
but when all i get is the anger and hate that people are able to spew thrown at me I respond in kind with anger
If people would take a second to think that I am a real person on the line not a computer voice and program I think that they would treat us all different. If I was to walk into their house and treat them like they treat me they would at best beat the tar out of me (and they would be in their right to do so)
Im talking common sense and goodwill...If your pi$$ off at a bill you have gotten dont call me up and tell me to fix the bleeping thing..or tell me to hurry up while Im explaining your options to you. My job...