Customer Service very lacking
We upgraded in Jan of this year to Droid Razr for her and myself. We got a Droid Razr Maxx for her Pops and had started him a line in Dec of last year.
He recently became ill and passed away a little over a month ago. VZ did drop the line without issue when he did, so there is no issue that way.
I issue comes like this. When he became sick, he had given us the Maxx back, but with a broken screen and didnt want the service anylonger. So I sold my Razr, a mistake I wish I could take back. And simply activated the Maxx on my line, it was returned to us with a cracked screen though.
Its a hairline crack, you dont feel it with your finger, ...
More Options for Basic Phones?
I currently have a smart phone on a family plan with Verizon. I want to downgrade to a basic phone because I hardly use my smartphone. I am up for renewal, but I want to know if I can buy basic phones outside of the actual Verizon store and use it for my family plan.
How would I go about doing this? Where can legit basic phones be purchased online and used for Verizon plans? What are someone the best basic phones out there? I need something with reliable talk/text. A good camera would be an optional bonus.
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Extended warranty vs Insurance
My son's phone is an iphone 4S. For whatever reason, it has decided that it will no longer charge (tried everything). I have been paying for the insurance as well as the extended warranty. I just called Verizon to see what we need to do and this is basically what I was told.
If the phone failed because of damage (like water) then it will be something like $169 deductable for a replacement phone. If it failed because of faulty equipment, it would be a free replacement thru warranty. Ok..fair enough. BUT, here's the part I don't get. He said that if we submit it as a warranty claim, but they determi...
Anyway to port a number out and get new number but keep plan
Indiana Surcharge Increase
Thanks in advance!
Verizon or Sprint
Me again...switching sides...
Earlier this year, just before graduating with my Electrical Engineering degree with a telecom emphasis. I accepted a Management level career with AT&T (landline) monitoring features on the coast-to-coast fiber optic network.
So I'll still be around phonescoop, but my biases have changed. I just thought I should get that out in the open ( and it's company policy that Managers have to disclose their company affiliation on public web forums).
I'm not quite working o...
The newest best phone in the WORLD is soon upon us!!!
What do you hope to see in this next spectacular release from Apple? I can't wait to hold this marvel of engineering in my hands!
look me up on twitter @phoneman07 and I will tell you how
I really need a phone today
Like a lot of people I would really like to stay but I do not want to give up my unlimited data, I use about 5-6 GBs per month.
Any suggestions? I really need a functional phone with in the next day or so.
Accessing Simultaneous Voice and Data on iPhone 5
The iPhone 5 cannot access simultaneous voice and data coverage using Verizon's LTE network NOT because the carrier doesn't allow it, but because the iPhone 5 lacks the internal hardware needed to support this capability.
There are many other phones sold for Verizon that contain the hardware needed to allow this functionality.
Although this is old news for most of us in the forums, hopefully it will be useful to a few.
do you need a data plan on an unlocked LG enV phone
Best phone on Verizon Wireless