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printed August 30, 2015
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Samsung Kicks Off Beta Testing for Samsung Pay

Thursday, 10:50 AM   by Eric M. Zeman

Samsung is inviting a select number of people to beta test Samsung Pay in the U.S. In order to trial the mobile payment platform, consumers need to have a Galaxy S6, S6 Edge, S6 Edge+, or Note 5 smartphone. AT&T, T-Mobile, Sprint, and U.S. Cellular are supporting Samsung Pay at launch, Verizon Wireless is not. The beta requires users to have an active Samsung account and a MasterCard or Visa credit/debit card from Bank of America, Merrill Lynch, U.S. Trust, or U.S. Bank. Samsung Pay uses both NFC and MST for tap-and-go transactions. Apple Pay and Android Pay, in comparison, use only NFC. Consumers can request an invite to test Samsung Pay from Samsung.com.


Verizon Supporting Non-Branded iPhone 6 and Nexus 6

Wednesday, 8:45 AM   by Eric M. Zeman

Verizon Wireless has made it somewhat easier to activate select non-Verizon smartphones on its network. People who own an iPhone 6 or Nexus 6 can add Verizon service to their handset as long as it meets several key criteria. A new support page on Verizon's web site provides step-by-step instructions that help people determine if their handset is compatible with Verizon's network. If it is, users will be able to insert a Verizon SIM card and initiate service. Verizon said the device has to be unlocked prior to activation. The idea is to make it easier for people to switch to Verizon by allowing them to use their existing equipment. The program also helps Verizon satisfy some regulatory requirements with regard to allowing non-branded devices access its LTE network.


Verizon's 'Hum' Goes Live Today, Brings Safety Service to Cars

Wednesday, 7:38 AM   by Eric M. Zeman

Verizon Communications today made Hum, its connected car product, available in the U.S. The product was first revealed in January as Verizon Vehicle with an intended June launch time. Though a bit late, the device and service are now for sale. Hum is meant to bring online services to older cars that shipped without such connections built in. The module, which plugs into a car's diagnostic port, can diagnose mechanical problems, summon tow trucks or roadside assistance, or allow a live technician to access the car's computer remotely to suggest potential fixes. Hum may later add turn-by-turn navigation or concierge services. The module is compatible with some 9,000 models released since 1996. The starter kit, which includes an app, module, and Bluetooth speaker, costs $120. Service for the first car costs $14.99 per month. Verizon is waiving the equipment costs for now. People who add the service to three or more cars will be charged at $12.99 per car per month.


Sony Says Next Xperia Will Offer 'Greater Focus'

Aug 25, 2015, 7:47 AM   by Eric M. Zeman

Sony took to Twitter to tease a new Xperia-branded handset. "Get ready for a smartphone with greater focus," said the company. Sony has always placed an emphasis on it devices' cameras. "All will become clear on 09.02.2015." Sony is holding a press conference at the IFA trade show in Berlin on that day and is expected to reveal its next-generation flagship smartphone. The company announced the Z4v for the U.S. market earlier this year, but the phone has yet to land on Verizon's shelves despite a promised summer launch frame.


FCC Denies Dish $3.3 Billion in Auction Discounts

Aug 18, 2015, 7:13 AM   by Eric M. Zeman

The FCC has officially and unanimously rejected Dish Network's $3.3 billion in AWS-3 spectrum auction discounts. Dish used three smaller companies, in which it owned an 85% stake each, to place bids on its behalf. The smaller companies, known as designated entities, qualified as small businesses and received a significant discount on their $13.1 billion auction tally. Dish competitors AT&T and Verizon Wireless cried foul over Dish's bidding techniques. Dish maintains that it adhered to the auction rules and expressed disappointment over the FCC's decision. Dish owns significant swaths of spectrum, but has yet to deploy any sort of wireless network. Last month, the FCC voted in new rules that prevent such discounts in the future.


Sprint to Cease Offering Contracts By Year's End

Aug 17, 2015, 3:33 PM   by Eric M. Zeman

Sprint will soon stop asking customers to sign two-year contracts when purchasing new phones, says the Wall Street Journal. The change coincides with moves made by its competitors, including T-Mobile and Verizon Wireless. Sprint CEO Marcelo Claure told the Journal that it will move to a phone-leasing/financing model, such as the one it debuted earlier today for the iPhone, before January. Claure suggested that its parent company, SoftBank, will help it offset some of the costs associated with leasing — rather than selling — handsets to customers. SoftBank last week spoke of plans to create a subsidiary that might help finance some of Sprint's handset-related costs. The wireless industry has been transitioning from the subsidized, contract model to leasing and/or financing programs since T-Mobile announced its first Uncarrier move in 2013. AT&T is the lone national carrier still offering yearly contracts in addition to financing plans.


Most Carriers to Sell Samsung Galaxy Note 5, S6 Edge+

Aug 13, 2015, 10:21 AM   by Eric M. Zeman

The majority of U.S. wireless network operators will offer the Samsung Galaxy Note 5 and S6 Edge+. AT&T, Sprint, T-Mobile, U.S. Cellular, and Verizon Wireless all plan to sell the new handsets from Samsung. The Note 5 and S6 Edge+ will also be sold by Amazon.com, Best Buy, Costco, Sam's Club, Target, and some Walmart stores. Carriers and retailers will confirm specific pricing and availability details.


Verizon Says HTC's Desire Phones Arriving Soon

Aug 12, 2015, 11:27 AM   by Eric M. Zeman   updated Aug 12, 2015, 11:30 AM

Verizon Wireless today said the HTC Desire 526 and Desire 626 will reach its store shelves in the near future. The 526, which has a 4.7-inch qHD display and an 8-megapixel camera, will be available online and in stores starting Aug. 13 for $120 or $5 per month for 24 months. The 626, which has a 5-inch display and 8-megapixel/5-megapixel camera combination, will be available in the coming weeks. Verizon didn't say how much the 626 will cost. Both phones run Android 5.1 Lollipop, have 2,000mAh batteries, and support memory cards. They will be sold through Verizon's postpaid and prepaid businesses.


Sprint Woes Weigh on SoftBank CEO Masayoshi Son

Aug 12, 2015, 8:50 AM   by Eric M. Zeman

SoftBank's plans for Sprint have not unfolded as CEO Masayoshi Son hoped. Son initially believed a merger with competitor T-Mobile would serve the carrier, but was dismayed when U.S. antitrust regulators shot the idea down. "I was thinking to myself: 'I made one of the biggest mistakes in my life,' which was the misjudgment of the U.S. regulatory environment," said Son. SoftBank closed its equity stake in Sprint just two years ago, and the company has already considered selling Sprint to Comcast in the U.S. or Altice in Europe, according to the Wall Street Journal. Son's plan to sell Sprint went nowhere. Son also considered writing off the acquisition as a total loss. Now, SoftBank is facing the costly prospect of improving Sprint's network to entice back customers it has lost to rivals over the years. Sprint plans to install tens of thousands of small cells to improve the density of its network around the country, but is burning cash at an alarming rate and may go broke by mid 2016 if it doesn't reduce expenditures. For legal reasons, SoftBank's hands are tied; it cannot invest too much more money in Sprint's turnaround. It is considering forming two stand-alone entities to help finance Sprint's network and handset-leasing expenses to keep debt off Sprint's balance sheet. Son replaced Sprint CEO Dan Hesse a year ago with Marcelo Claure, who has made some progress in retaining customers, but the carrier still has a long way to go. It recently fell behind T-Mobile, which now stands as the country's third-largest carrier, behind AT&T and Verizon. Masayoshi Son and Claure hope the network densification plan and more consumer-friendly service plans will help put the carrier on a more positive track.


Verizon Revamps Plans, Offering S, M, L, and XL Sizes

Aug 7, 2015, 11:00 AM   by Eric M. Zeman

Verizon Wireless today refreshed its service plans in an attempt to make them easier for consumers to understand. The company is offering four basic plans, each of which includes unlimited talk and text, and varied buckets of shared data. The Small plan costs $30 per month and includes 1GB of data, the Medium plan costs $45 per month and includes 3GB of data, the Large plan costs $60 per month and includes 6GB of data, and the X-Large plan costs $80 per month and includes 12GB of data. These prices don't include access charges or device payments. Each smartphone line costs $20 per month to add to the service plan, while tablets and dongles cost $10, and wearables cost $5. So, a Large plan with two smartphones sharing the 6GB of data would cost $100 per month ($60 + $20 + $20) before taxes, fees, and device payments. Verizon will charge data overage fees of $15 per 1GB. According to Verizon, existing More Everything customers (contract or month-to-month) can stay with their current plan through the end of their contract or switch to the new plans right away. Any customer choosing these refreshed plans must purchase a smartphone using monthly payments — no more subsidies, no more contracts. Verizon is doing away with the "Verizon Edge" branding for device payments moving forward. The new service plans go into effect August 13.

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Flat Wireless Alleges Verizon Charging Unfair Roaming Rates

Aug 7, 2015, 7:27 AM   by Eric M. Zeman

Flat Wireless, a Texas-based company, has filed a complaint with the FCC over roaming rates charged by Verizon Wireless. Flat said Verizon's data rates are "unjust and unreasonable in absolute terms and in relation to charges assessed by Verizon Wireless for similar services to its retail customers, MVNOs, and to international roaming partners. The company said Verizon is violating the FCC's data roaming rules, which are required to be "commercially reasonable." Last year, the FCC said it would intervene in instances where companies could not agree on roaming rates. It has four benchmarks agains which rates are compared, though the FCC does not set the actual rates. Verizon hasn't responded publicly to Flat Wireless' accusations.


FCC Finalizes 30MHz Reserve for 600MHz Auction

Aug 6, 2015, 9:46 AM   by Eric M. Zeman

The FCC today formally rejected T-Mobile's bid to set aside more low-band spectrum for smaller carriers in next year's 600MHz auction. T-Mobile wanted to see a total of 40MHz of the valuable low-band airwaves set aside for carriers other than AT&T and Verizon Wireless. The FCC said in June it would likely keep the reserve at 30MHz, which it proposed last year, and today voted on the matter officially. The 600MHz auction will see television broadcasters voluntarily give up their spectrum licenses, which will then be bid on by mobile network operators. The FCC is still locking down some of the rules that will govern the auction. The auction is expected to begin in mid-2016.


T-Mobile First to Drop Samsung Galaxy S6 Prices

Aug 5, 2015, 10:07 AM   by Eric M. Zeman

T-Mobile has lowered the price points of the Samsung Galaxy S6 and S6 Edge a week after Samsung said it would drop the phones' prices. The Galaxy S6 now costs $580, $660, and $660 for the 32 GB, 64 GB, and 128 GB models, respectively. Those reflect price drops of $100 to $200. The Galaxy S6 Edge has similar price cuts, and now costs $680, $760, and $760 for the 32 GB, 64 GB, and 128 GB models, respectively. Samsung reported its second quarter earnings recently and indicated the S6 and S6 Edge were not selling as well as hoped. In response, Samsung said it "plans to firmly maintain its sale of premium smartphones by flexibly adjusting the price of the Galaxy S6 and S6 Edge." T-Mobile's competitors, AT&T, Sprint, and Verizon Wireless, have yet to follow the Uncarrier's lead, but they likely will in the near future.


AT&T Landline Issue Halts Southeast Wireless Networks

Aug 4, 2015, 8:32 PM   by Eric M. Zeman

AT&T said a problem with its wireline network was to blame for spotty cellular coverage in portions of Alabama, Indiana, Kentucky, and Tennessee this evening. AT&T, Sprint, T-Mobile, and Verizon Wireless customers in those four states reported connectivity issues starting in the late afternoon. They took to social media in droves to complain about the lack of service. AT&T provides backhaul coverage for itself and its competitors in the region. "We've pinpointed the issue in the Southeast and are working to restore service as quickly as possible," said AT&T via its Twitter account. Sprint and Verizon took to their own social media accounts to assure customers that the issue will soon be resolved. "Verizon engineers worked with our vendors to identify and resolve the issue and service was restored by 8pm," said Verizon. AT&T has yet to provide specific details about the hardware issue that caused the problem.


Sprint Falls to Become No. 4 US Carrier

Aug 4, 2015, 7:35 AM   by Eric M. Zeman

Sprint reported its second quarter earnings today and the numbers reveal it has fallen behind competitor T-Mobile in the total number of customers. T-Mobile, which gained a total of 2 million new customers during the second quarter, reported a total customer base on 58.9 million. Sprint saw net additions of 675,000 customers during the second quarter, but that left it with a total of 57 million. T-Mobile now ranks as the third-largest U.S. carrier in terms of customers, and Sprint ranks fourth. AT&T and Verizon Wireless still hold the top two spots. Sprint reported a financial loss for the quarter of $20 million on revenue of $8 billion. Despite the loss, Sprint reduced churn and ceded just 12,000 postpaid smartphone subscribers, which are considered the most lucrative to hold. The company said it continues to work aggressively to improve its network and cut costs. Sprint is mostly owned by SoftBank, based in Japan. CEO Marcelo Claure has been on board for just about a year. He recently shook up the executive suite and installed a new CFO and COO.


Verizon and T-Mobile Agree to $173M Spectrum Swap

Aug 3, 2015, 6:01 PM   by Eric M. Zeman

Verizon Wireless and T-Mobile have agreed to exchange AWS-1 and PCS spectrum in dozens of markets around the country in a deal valued at $173 million. The spectrum in question covers portions of Arkansas, California, Illinois, Indiana, Iowa, Kentucky, Massachusetts, Minnesota, Mississippi, Missouri, Montana, New York, North Dakota, Ohio, Pennsylvania, South Dakota, Tennessee, and Virginia. The companies will swap spectrum licenses only; the deal does not include the transfer of assets or customers. The exchange will allow Verizon and T-Mobile "to enjoy the efficiency benefits associated with larger blocks of contiguous spectrum and/or alignment of spectrum held in adjacent markets," according to regulatory filings. The companies expect the deal to close during the fourth quarter of the year. Companies often sell, buy, or swap spectrum from one another. Such deals require FCC approval.


LG and Verizon Offering $100 Gift to G4 Buyers

Aug 3, 2015, 3:18 PM   by Eric M. Zeman

LG and Verizon Wireless today announced a short promotion that will reward buyers of the LG G4 with a $100 Visa Gift card. Verizon customers must buy the G4 between Aug. 1 and Aug. 12, and register for the gift card by Aug. 31.


Sony to Shutter Online Store August 28

Aug 1, 2015, 9:13 AM   by Eric M. Zeman

Sony is telling visitors to its online web store that the site will cease taking orders and shut down on August 28. Sony's web store is one of just a handful of places to purchase its Xperia-branded smartphones in the U.S. Sony did not say why it is closing the web store, but did say it plans to "improve our online shopping experience" with "an exciting new product web site that includes our authorized retailers for your purchasing preference." Customers who have questions about their Sony web store account or any online purchases they may have made can find answers on a FAQ posted to the site. Sony has already closed the majority of its U.S. brick-and-mortar retail stores, with only its NYC flagship store remaining. Verizon plans to sell the Sony Xperia Z4v later this summer.


More Phone Makers, Carriers Support Android for Work

Jul 30, 2015, 8:54 AM   by Eric M. Zeman

Google today said support for its Android for Work program has swelled to 40 companies thanks to the addition of new carriers, phone makers, app developers, and management providers. AT&T, Verizon, T-Mobile, and Sprint in the U.S., and Rogers, Bell Canada, and Telus Mobility in Canada have thrown their weight behind Android for Work, marking the first time carriers have joined the program. This means people/businesses will be able to ask their carriers to provide the security, device management, and productivity tools included in Android for Work. Samsung is working with Android for Work, too, in conjunction with its own KNOX services. Silent Circle's forthcoming Blackphone 2 is another handset that will support Android for Work. Google says more than 10,000 businesses are testing, deploying, or using Android for Work. The program is meant to help offer secure connections to corporate information, the ability for IT to manage devices remotely, and access to Google's productivity apps.


Verizon to Offer HBO Now to Wireless Customers

Jul 28, 2015, 3:03 PM   by Eric M. Zeman

Verizon and HBO today announced the immediate availability of HBO Now to Verizon's internet and TV customers. Subscribers to Verizon's FiOS broadband and television services can trial HBO Now for free for 30 days, after which it will cost $15 per month. HBO said it plans to bring its content to Verizon Wireless' forthcoming mobile video platform later this year. HBO Now offers the bulk of HBO's programming, including movies, series, and sports. It first launched via Apple TV earlier this year.


LG Terra, Flip World Phone, Lands On Verizon Wireless

Jul 26, 2015, 6:06 PM   by Eric M. Zeman

Verizon Wireless recently added the LG Terra to its lineup of basic feature phones. The Terra is a flip phone that runs a simple operating system with features such as text-to-speech for listening to text messages and photo ID for identifying incoming calls. The handset operates on Verizon's CDMA 1x network in the U.S., but includes quad-band GSM/EDGE radios, too, so it can be used when roaming abroad in more than 200 countries. Other features include a 2.4-inch main display, 1.77-inch secondary display, and a 1.3-megapixel camera. The LG Terra cots $96 at full price, or $4 per month with a Verizon Edge payment plan.


Verizon Adding Carrier Aggregation to 20x20MHz Channels

Jul 24, 2015, 11:50 AM   by Eric M. Zeman

Verizon Wireless is upgrading its LTE network with several different technologies meant to boost capacity and speeds. Mike Haberman, Verizon's VP of network support, said the company is deploying carrier aggregation in its 20x20MHz channels. It expects this will let it offer paths wider than 20MHz to help increase peak speeds. Moreover, Verizon has begun deploying 4x4 MIMO at cell towers to help boost coverage. Combined, the efforts will have a significant impact on the performance of Verizon's LTE 4G network. Verizon has other technologies, such as small cells, distributed antenna systems, and macro cells, on deck to further improve network performance. Verizon did not provide a timeframe for completing these upgrades, nor did it tie them to any specific geographic areas. Earlier this week, Verizon said it is using only about 40% of its licensed spectrum assets for LTE, mostly in the 700MHz band. Verizon is supplementing the 700MHz-based LTE with AWS-based LTE.


AT&T to Raise Activation and Upgrade Fees

Jul 21, 2015, 2:40 PM   by Eric M. Zeman

AT&T today confirmed to Phone Scoop that it plans to raise some fees beginning August 1. Moving forward, the activation fee for one- and two-year plans will increase from $40 to $45. AT&T raised the fee from $35 to $40 a year ago. Moreover, AT&T is for the first time adding an activation fee to its AT&T Next plans. The AT&T Next plans have always featured a $0 down initiation cost. Starting August 1, AT&T Next plans will charge a $15 activation fee with new lines. The $15 activation fee applies to new customers who bring their own handset, as well. "We are making a few adjustments to our activation and upgrade fee structures. Any lines already on a Next plan before August 1 are not affected at this time," said an AT&T spokesperson via email. Verizon raised its activation fee from $35 to $40 in January.

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Verizon Might Skip 600MHz Incentive Auction

Jul 21, 2015, 11:15 AM   by Eric M. Zeman

Verizon Wireless said it is comfortable with its spectrum holdings at the moment and may not bid in next year's auction for 600MHz airwaves. Verizon is only using 40% of its licensed spectrum for LTE, which gives it plenty of room to add capacity. "The need for low-band spectrum for us is not a great need," said Verizon CFO Fran Shammo. The 600MHz auction is seen as the last real opportunity for carriers to get their hands on low-band spectrum. Verizon operates its LTE network in the 700MHz band (also considered low-band) and has supplemented that with LTE in its AWS spectrum. Big Red scooped up some 1900MHz spectrum earlier this year and will use it to densify its network through the use of small cells. Shammo said this is where Verizon will focus its network improvement activities for the time being. The rules for the incentive auction have yet to be finalized, but Verizon Wireless will be prohibited from bidding on 30MHz of airwaves that is being set aside for smaller carriers, as well as from bidding in markets where it already holds too much low-band spectrum. Together, these make the auction less attractive to Verizon.


T-Mobile Fined $17.5 Million Over 911 Outage

Jul 17, 2015, 2:14 PM   by Eric M. Zeman

T-Mobile has settled with the FCC regarding two separate 911 outages on its national wireless network that prevented customers from reaching emergency services for a period of three hours. T-Mobile agreed to pay the FCC $17.5 million in fines and take steps to improve the strength of its network and 911 services. The company will follow an action plan to prevent or minimize the impact of similar outages in the future. For example, it will identify risks that could result in disruptions to 911 service, protect against such risks, respond with remedial actions, and recover from such outages swiftly. "The Commission has no higher priority than ensuring the reliability and resilience of our nation's communications networks so that consumers can reach public safety in their time of need," said FCC Chairman Tom Wheeler. "Communications providers that do not take necessary steps to ensure that Americans can call 911 will be held to account." T-Mobile's competitors, including Verizon Wireless, have settled similar complaints with the FCC.


FCC Likely to Reject Dish's Auction Discounts

Jul 16, 2015, 2:55 PM   by Eric M. Zeman

The FCC is prepared to reject Dish Network's $3.3 billion in auction discounts, reports the Wall Street Journal. Dish used three smaller companies to place bids on its behalf. The smaller companies, known as designated entities, qualified as small businesses and received a significant discount on their $13.1 billion auction tally. Dish competitors AT&T and Verizon Wireless, which placed first and third in the auction, respectively, cried foul over Dish's bidding techniques. Dish maintains that it adhered to the auction rules. Dish owns lots of spectrum and won big in the AWS-3 auction, but has yet to deploy any sort of wireless network. Dish did not comment on the Journal's story, which was not confirmed by the FCC. Earlier today, the FCC voted in new rules that prevent such actions in the future.


US Cellular Offers to Beat AT&T and Verizon Plans

Jul 16, 2015, 10:23 AM   by Eric M. Zeman

U.S. Cellular is targeting AT&T and Verizon Wireless customers by promising to offer a lower monthly bill. It is inviting AT&T and Verizon subscribers to bring their bills into U.S. Cellular retail stores for a comparison. If U.S. Cellular can't beat the prices charged by AT&T and Verizon with a comparable plan of its own, it will offer a $50 promotional gift card to the prospective customer. Consumers who port their AT&T/Verizon number to U.S. Cellular will receive a guarantee of lower-cost service as long as they choose a Shared Connect plan. The price guarantee applies only to monthly service and not the device. U.S. Cellular also said it will pay off customers' ETFs and remaining device payments — no matter the total — if they port their number to a Shared Connect plan with installment pricing and Device Protection+. U.S. Cellular didn't say how long it is offering the promotion.


HTC Debuts New Desire 626 and 526/520 Range

Jul 15, 2015, 2:00 AM   by Eric M. Zeman

HTC today revealed a new family of Desire handsets. The 626 series (pictured) and 526/520 series share many features, though the former is a bit more mid-range and the latter is decidedly entry-level. Traits common to the 626, 626S, 526, and 520 include Qualcomm's 1.1 GHz quad-core Snapdragon 210 processor; 2,000mAh batteries; single-band WiFi, Bluetooth 4.1, and GPS/GLONASS; support for 2 TB memory cards; and Android 5.1 Lollipop with HTC Sense.

  • 626/626S: In keeping with prior Desire designs, the 626/626S are formed of polycarbonate and have variable color combinations. These larger Desire handsets have 5-inch 720p HD screens and 8-megapixel main cameras with 720p video capture. The 626 has 16 GB of storage, 1.5GB of RAM, and a 5-megapixel user-facing camera. The 626S has 8 GB of storage, 1 GB of RAM, and a 2-megapixel user-facing camera.
  • 526/520:The 526 and 520 share most design features, but differ in some key specs. They have a simple appearance and cheaper materials. The 526, intended for Verizon, has a 4.7-inch qHD screen, 8-megapixel rear camera, 2-megapixel front camera, 8 GB of storage, and 1.5 GB of RAM. The 520, intended for Cricket Wireless, has a 4.5-inch FWVGA screen, 8-megapixel rear camera, 2-megapixel front camera, 8 GB of storage, and 1 GB of RAM.
HTC said these phones will become broadly available from many U.S. carriers, including T-Mobile and MetroPCS, AT&T GoPhone and Cricket Wireless, Verizon Wireless, and Sprint, Boost Mobile, and Virgin Mobile. Pricing, colors, and availability will vary by carrier.

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Lumia 735 Appears In Verizon Retail Stores

Jul 9, 2015, 11:14 AM   by Eric M. Zeman

The Microsoft Lumia 735 is now available for sale in Verizon Wireless's retail stores. It was previously only available online. It costs $30 with a two-year contract, $8 with a Verizon Edge plan, or $199 at full retail.


ROK Mobile Expands Coverage and Retail Presence

Jul 8, 2015, 7:45 AM   by Eric M. Zeman

ROK Mobile, a music-focused MVNO, today said it has significantly expanded coverage by partnering with "the nation's largest 4G LTE network." ROK Mobile didn't name its new partner, but said customers can now enjoy cellular network access in more places. The carrier has already partnered with Sprint and T-Mobile, so the new partner is either AT&T or Verizon Wireless. ROK also announced plans to expand its retail availability across the country this month. ROK Mobile services will be available at "independently owned and operated" mobile phone stores nationwide starting in a few weeks. ROK didn't name its retail partners, but said it plans to be in 10,000 locations by the end of the year. ROK Mobile bundles wireless and music streaming services together for $49.99 per month. For that, users get 5GB of LTE 4G, unlimited calling and messaging, and unlimited access to ROK's 20 million tracks. Consumers interested in ROK Mobile need to supply their own Sprint- or T-Mobile-compatible handset. The service works on Android and iOS devices through ROK's mobile app.


Sony Mobile CEO Says Company Committed to Smartphones

Jul 7, 2015, 7:40 AM   by Eric M. Zeman

Hiroki Totoki, the President and CEO of Sony Mobile, said the company has no plans to exit the smartphone business. Totoki covered a wide range of topics during an interview with Arabian Business. He said the firm is working hard to turn its smartphone business around. By the end of 2016, Sony expects to reduce headcount by 20% and operating expenses by 30% to streamline the business and the product portfolio. Totoki said smartphones remain a vital part of the company. "Smartphones are completely connected to other devices, also connected to people's lives — deeply. And the opportunity for diversification is huge. We're heading to the IoT era and have to produce a number of new categories of products in this world, otherwise we could lose out on a very important business domain. In that sense we will never ever sell or exit from the current mobile business." Totoki said the company plans to respond to fierce competition from Chinese companies by developing new technologies to help its products stand out. Sony will also pay attention to providing a better experience through the software of its devices, too. Sony recently announced the Z3v for Verizon Wireless and the similar Z3+ for other markets.


Helio Quietly Reboots On Sprint and Verizon's Networks

Jul 6, 2015, 11:23 AM   by Eric M. Zeman

Helio, an MVNO that shuttered its doors years ago, is back. The company announced its return via Twitter and is once again offering prepaid service. The company operates on Sprint's network. Unlike before, however, Helio has a roaming agreement with Verizon Wireless, too, so customers will have greater network access when out and about. The basic service cost $29 per month, which includes unlimited voice, unlimited messaging (including international text), and unlimited 2G data capped at 128Kbps. Helio's web site does not say if or when it might offer 3G or 4G service. The $29 monthly plan includes all taxes and fees. The company supports a BYOD program, but requires handsets compatible with Sprint's network. It also sells a handful of older smartphones on its web site, including the Samsung Galaxy S3 and S4, for $249 and $299, respectively. Helio said it will sell its own branded handsets soon. Helio is offering the first month of service for free with no commitment. Helio was originally launched in 2006 as a joint venture between SK Telecom and Earthlink. It was folded into Virgin Mobile, another Sprint property, in 2008. Helio ceased all operations in 2010. Helio is now backed by a company called UBI.


Sony Z3+ Available to US Buyers Via Amazon

Jul 6, 2015, 7:16 AM   by Eric M. Zeman

Sony has made the Xperia Z3+ available through Amazon's U.S. web site. The phone is being sold unlocked and is compatible with GSM carriers, such as AT&T and T-Mobile. Verizon Wireless plans to sell a variant of the phone, called the Z3v, later this summer. It has a 5.2-inch full HD screen, 20.7-megapixel main camera, wide-angle 5-megapixel front camera, and a quad-core Snapdragon 810 processor with 3 GB of RAM. Amazon is selling it for about $640.


CTIA Says Smartphones Better Protected Against Theft

Jul 1, 2015, 8:59 AM   by Eric M. Zeman

Beginning today, most smartphones sold in the U.S. will include anti-theft security tools. July 1 marks the day by which phone makers and network operators agreed to implement free theft deterrents on smartphones. According to the CTIA, most of the industry has responded by placing remote lock/wipe capabilities on consumer devices. The addition of an activation lock on the Apple iPhone, for example, has dramatically reduced iPhone thefts in major cities. The activation lock prevents a stolen device from being activated by another person, thus making it useless to thieves. Remote wipe features allow people to erase the personal data from their handset if lost/stolen to protect their identity. The major participants in today's action include Apple, AT&T, BlackBerry, Google, HTC, Huawei, LG, Motorola, Microsoft, Samsung, Sprint, T-Mobile, U.S. Cellular, Verizon Wireless, and ZTE. "Today's fulfillment of the Smartphone Anti-Theft Voluntary Commitment is another example of the wireless industry proactively working together with policymakers and law enforcement to help protect consumers' smartphones in the event they are ever lost or stolen. We will continue to work with all interested parties to continue to deploy new technologies and tools to improve device theft-deterrence tools. We remind consumers to take a few minutes to use PINs, passwords, apps and other device features to protect their mobile devices and personal information." The industry was coerced into acting "voluntarily" when the FCC threatened to make such protective measures mandatory.


Sprint Allowed to Settle Cramming Charges for $50M

Jul 1, 2015, 7:44 AM   by Eric M. Zeman

Sprint has settled accusations with the Consumer Financial Protection Bureau that it over-billed customers for unwanted services. In May, the FCC fined Sprint $68 million for adding third-party services to customer bills without customer permission — a practice known as cramming. A U.S. judge is allowing Sprint to escape with a $50 million settlement, rather than the full amount. The FCC fined Verizon for $90 million in May also, and this week's settlement marks the end of the ordeal for both companies. Last year, the FCC tagged AT&T for $105 million and T-Mobile for $90 million to settle cramming complaints.


Sprint Found In Violation of Prism Patents

Jun 30, 2015, 3:17 PM   by Eric M. Zeman

Sprint was found culpable of infringing on two patents held by Prism Technologies. The patents in question pertain to accessing protected computer resources and were used by Sprint in its "Simply Everything" and "Everything Data" plans, according to Prism. Sprint was ordered to pay a fine of $30 million. Sprint rejects the decision and said it will appeal. "We believe the evidence is clear that Sprint does not infringe the patent. Sprint plans to pursue post-trial motions," said Roni Singleton, a spokeswoman for Sprint, in a statement provided to RCR Wireless. Prism has similar cases pending against T-Mobile, Verizon Wireless, and U.S. Cellular.


Verizon Says Droid Turbo Lollipop 5.1 Update Pushing Wednesday

Jun 30, 2015, 2:05 PM   by Eric M. Zeman

Verizon Wireless said the Motorola Droid Turbo will be updated to Android 5.1 Lollipop beginning the afternoon of Wednesday, July 1. The update will be delivered in phases over a few weeks. Customers will be able to manually update their phones over the air if they wish. The update is free.


European Union to Ban Roaming Charges

Jun 30, 2015, 7:47 AM   by Eric M. Zeman

The European Commission today agreed to make cellphone roaming charges illegal beginning in 2017. The change in law means European wireless network operators will not be allowed to charge roaming fees for customers who travel across the 28-country continent. Additionally, the European Commission also adopted some net neutrality regulations to prevent service providers from discriminating between different types of internet traffic. European carriers, such as T-Mobile parent Deutsche Telekom, warn the rules will reduce investment across the region, but regulators see the new laws as a win for consumers, who are often charged high fees when they travel. The new rules are specific to Europeans who go to other European countries. U.S. residents traveling abroad can still expect AT&T, Sprint, T-Mobile, and Verizon Wireless to charge roaming fees for accessing wireless networks in Europe and elsewhere.


FCC Keeps Auction Reserve at 30 MHz

Jun 25, 2015, 1:44 PM   by Eric M. Zeman

The FCC today finalized its proposed rules for next year's 600 MHz spectrum auction and kept the reserve for smaller carriers at 30 MHz. T-Mobile and others petitioned the FCC to raise the reserve to 40 MHz, but FCC Chairman Tom Wheeler believes the 30 MHz cap offers plenty of opportunity for those who may bid. "The Incentive Auction offers one of the last opportunities for competitors to acquire significant quantities of low-band spectrum," said Wheeler. "With more than 70% of low-band spectrum in the hands of just two providers, one of the Commission's priorities is to ensure that multiple providers have a meaningful opportunity to acquire these valuable airwaves, which is critical to competition among wireless carriers. This is why the Commission voted to set aside this reserve a year ago. The draft Order concludes that the current reserve size of 30 MHz balances the desire to make low-band spectrum available to parties with limited holdings while facilitating competitive bidding for all auction participants." AT&T and Verizon Wireless will not be allowed to bid on 30 MHz of the airwaves in each market, which will be set aside for companies with less scale and fewer resources. The FCC also proposed changes to how it handles bids from designated entities and will close a loophole exploited by Dish Networks earlier this year to score a discount on spectrum. Dish relied on small companies to bid in its stead during the AWS-3 auction. Because the entities were under a certain size, they earned a 25% discount on the licenses that amounted to $3 billion. Dish's competitors complained and the FCC said it will put new rules in place for the 600 MHz auction to prevent such misuse. "We must also make sure that small businesses receiving credits are exercising independent decision-making authority. We will not allow small businesses to serve as a stalking horse for another party," said Wheeler. The FCC will vote on the rules during its next open meeting, scheduled for July.


Justice Dept. Suggests FCC Limit AT&T, Verizon Auction Participation

Jun 25, 2015, 10:06 AM   by Eric M. Zeman   updated Jun 25, 2015, 10:06 AM

Officials at the Justice Department are concerned AT&T and Verizon will dominate the upcoming 600MHz auction if more protections aren't put in place by the FCC. The agency filed a letter with the FCC this week suggesting the FCC give more weight to the concerns of companies such as Sprint and T-Mobile, which seek to limit AT&T and Verizon's participation. "The Department recognizes that the Commission must balance competing policy priorities in setting the appropriate reserve levels," said the officials. "In balancing these priorities, the Department urges the Commission to give considerable weight in determining the amount of spectrum included in the reserve to protecting and promoting competition, and the well-established competition principle that those with market power may be willing to pay the most to reinforce a leading position." Sprint, T-Mobile and others have asked the FCC to set aside 40MHz of spectrum that cannot be bid upon by AT&T and Verizon. So far the FCC has agreed to a 30MHz reserve, though the rules aren't yet final. T-Mobile, in particular, has fired off plenty of rhetoric in opposition of the two larger carriers' participation in the auction. AT&T and Verizon have responded in kind. The Justice Department didn't explicitly state that the FCC should bump the reserve to 40MHz, but it strongly implied that might be the best course for the FCC to take. The FCC hopes to lock down the rules soon, but the auction won't take place until mid 2016.


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