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Verizon Still Charging Controversial Junk Fee While Paying Class-Action Settlement

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Jan 16, 2024, 1:29 PM   by Rich Brome

Verizon has started the process of paying customers up to $100 each to settle a class-action lawsuit over the "Administrative and Telco Recovery Charge" on the bills of its postpaid wireless and data customers. The suit alleged that the fee is not adequately disclosed in advertising of the company's rates. Verizon disagrees, saying its use of the phrase "plus fees & taxes" covers the charge. Affected customers will be notified via email and postcard with instructions to file a claim to receive payment. Verizon settled the suit without admitting fault and the terms of the settlement do not require it to stop charging the fee. In fact, the company continues to asses the monthly fee and recently raised it from $1.95 to $3.30.

Ars Technica »


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Jan 16, 2024, 3:39 PM


Well, this lawsuit worked really well. Some lawyers hit the jackpot, and the customers get to pay more. Great job there, boy.
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