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Account disconnected

sparker781

Jun 21, 2013, 1:31 PM
So since I been out of work, I was unable to pay my cellphone bill. They disconnected my account which is understandable. Does that mean I lose my cellphone number that I've had since I was able to have a cellphone (Talking being with Cingular wireless)?

Thanks
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gunny

Jun 21, 2013, 5:26 PM
I'm sorry to hear your work troubles it's tough out there. I believe your number is gone forever, there's no way to retain it. Keep your head up! Smile
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sparker781

Jun 21, 2013, 6:07 PM
gunny said:
I'm sorry to hear your work troubles it's tough out there. I believe your number is gone forever, there's no way to retain it. Keep your head up! Smile


Thanks for the quick reply. I called their "retention" team and they told me if the bill's paid before the 18th of july their a good chance my number will be retained after that they cant promise anything...I guess I'll see what happens

Thanks
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CellStudent

Jun 22, 2013, 9:07 AM
sparker781 said:


Thanks for the quick reply. I called their "retention" team and they told me if the bill's paid before the 18th of july their a good chance my number will be retained after that they cant promise anything...I guess I'll see what happens

Thanks


Check with VZW and see if you're really "disconnected" or just "suspended." Any call center agent can answer that for you, no need to call the retention team.

If it's just suspended, you can port the cellular number out to Google Voice for something like $20, I think. That way, you can keep the number forever. Google Voice doesn't have any monthly fees, so they will never throw you under the bus when times get hard.

The side-effect i...
(continues)
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sparker781

Jun 22, 2013, 7:21 PM
How do I accomplish this?
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CellStudent

Jun 23, 2013, 10:44 AM
sparker781 said:
How do I accomplish this?



It's so incredibly simple, the observation that you're even asking the question is evidence that you haven't even tried. That's a little insulting.

Go to voice.google.com and follow the instructions. One of the first things it will ask you is whether or not you want to port your number in.

If you get the Google VoiceMail box set up and you still can't figure out the port process, come back and tell me what you're seeing.
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epik

Jun 25, 2013, 3:20 PM
You were incredibly generous with your statement. I would have simply said, "GOOGLE IT."
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sparker781

Aug 27, 2013, 5:47 PM
epik said:
You were incredibly generous with your statement. I would have simply said, "GOOGLE IT."


Okay I ported my number over to Google Voice. Whenever I get a job and can afford to get my account reactivated...How do I port my number back?
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Jarahawk

Aug 28, 2013, 7:15 PM
Why would you want to? Now that your number is in GV, when you get a new phone forward your GV number to it. That way if you want to switch carriers you just forward it to the new carriers number.
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sparker781

Sep 20, 2013, 7:01 PM
When Google Voice tries to call you to verify who you are, since my account's been disconnected it cannot call me to verify, therefore I think I've lost my number for good.
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testhombre

Nov 5, 2013, 7:32 PM
Just a fyi....pay your bill before it hits your credit they do report that after 90 days disconnected for non pay plus if you were under contract ur hit with an etf...good luck to you
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