User: maxymax
These are the most recent forum messages posted by maxymax:
Re: A Metro pcs phone
It should. You can ask Metro to give you the SIM lock code if you've had it like 6 months or a year. I don't remember how long exactly you have to have it before they'll unlock it free of charge.
About Time
This phone was announced around Labor Day last year and it's just now coming to market 6 months later. They said it would be out around October or November, but it took to March of the next year to make it happen.
Cheap Bastards
Apple charges like $650 retail for their phones, but are too cheap to spend $2 extra (if even that) putting in gaskets in their phones to make them water proof. Other makers that make sub $200 phones can do it, but not Apple. Their phones are all sealed up with non-removable batteries or back covers, but they're too cheap to add that little extra bit of protection for your phone. Maybe when the iPhone 17 comes ...
More Proof
The economy is doing great! The media will spin it that the more companies lay off, the better they are doing. The more companies cut their staff, the better the economy is and the higher Wall Street stocks will go. The stock market hasn't gone up at all since 2009 from great earnings or record output. It's been going up due to the government dumping tens of billions of dollars into it each month.
Motorola
Motorola used to be the big dog, along with Nokia back in the day. Now Nokia is no longer and Motorola has one foot in the grave too. Google really f'd up Moto when they took it over. They raided their patents like some pirates and then sold the scraps to wolves. Motorola needs to come out with something innovative, but I doubt that will happen now that it's not an independent company. Stop ...
Re: A Little Much
I don't know what you're talking about, but I never said anything about proportionally charged. I said the customers affected should be given the fine money instead of the government getting it all. And there are other companies that have had 911 issues. US Cellular had a 911 issue a couple of years back where people in one city dialing 911 reached some other city's 911 that was like 200 miles away. And there were ...
Re: A Little Much
Who cares if it's mandated by the FCC? Doesn't mean they should get all the fine money. The people affected by the outage don't get anything as a result and it all goes to the government coffers. And you don't think other network carriers have outages as well? To say T-Mobile sucks because their 911 went out for 3 hours is a bit naive.
Re: A Little Much
Yeah, that's pretty over the top. I'd rather see the residents of the area affected by the outage paid instead of the government. The government will just blow it on something stupid. Pay those affected. :)
Re: Doesnt say anything about SD card or removable battery...
This is an example of consumers NOT determining what they want. I know in economics class they pound into everyone's head that corporations listen to their customers as demand, but they really don't. Just like this phone. Everyone wished Samsung kept removable batteries and SD cards, but they chose to become an Apple clone. Now everyone is saying they're "okay with it" because they have no choice. Samsung didn't listen to their customers. ...
Re: And T-Mobile Will Offer...
That's a good analogy! haha
Re: And T-Mobile Will Offer...
Using CDMA in the US pretty much made us a little island with this proprietary technology, while the rest of the world had GSM. Sprint are the a-holes that got CDMA started in the US, followed by Verizon. It's taken 15 years to catch up and be on a worldwide standard. I wouldn't of had such a problem with CDMA if these US carriers would have used RIM cards like they do in Asia where you ...
Re: And T-Mobile Will Offer...
Good, glad they're shutting down their CDMA network. Get rid of that garbage. GSM is the way to go. At least it's not locked down where you can't use a phone from a different carrier like CDMA.
Re: GEEZER
Why not? Granted it's not a $700 phone like 90% of the other phones out there, it's $180. Maybe that's why someone would buy it. It just goes to show how much they markup these latest and greatest phones when they retail them for $700 or more. So why would you not buy it? What's wrong with it?
Re: goodbye reward points
It's just one more way they are providing the "world's best customers service" :P
Ironic
Ironic how Kyocera has a program for soldiers to use phone service overseas even though 95% of their own phones won't work overseas since they're CDMA and the vast majority of the rest of the world uses GSM. /;| If they used GSM themselves, they could just directly donate used phones to soldiers to use overseas. I guess their donation lets a soldier use a Samsung, LG, Motorola, and just about all other brands that ...
Re: Oh boy!
Sprint has the worst coverage and the worst, pretty much, everything-plans, rates, add on features, etc. I wouldn't have Sprint even if they were the only carrier around. But I definitely wouldn't have that insurance.
Oh boy!
Sprint is extending their offer of one of the biggest rip offs in the industry-phone insurance, in my opinion. It used to be a decent deal like 8 years ago. They had only a $50 deductible and cost around $5 a month. They kept upping their prices and deductibles and now it's a total joke. You pay $12 a month and a $200 deductible for a refurbished (used) POS phone that 7 times out of ...
Re: turnover
It's part of their design. They actually want high turnover for whatever reason. Maybe they don't have to contribute to 401k or pensions, so they think that'll save them money. I read somewhere that it costs a company about $5,000 per person to advertise, test, interview, hire, fill out paperwork, and train a new hire. Apparently the company has decided that a revolving door with reps lasting about 9 months before quitting and being replaced ...
Re: device financing
It's six of one, half dozen of the other. You pay off your phone and it'll run about $300 to $400 dollars. You pay off your break fee and you'll pay $350. It all works out about the same whether you do device financing or ETF. The only difference I noticed is the retail prices of phones went way down when they began offering device financing. There was an LG flip phone that retailed ...
Re: New changes
Give us a hint! Good or bad changes?
Re: Customer Service on the Decline
1. Any company that makes their customers wait 1 to 3 hours for anything doesn't deserve to be in business.
2. They don't care what you think. Their bean counters decided it was a good idea to get rid of service techs, so that's that. They've got money to make and dealing with your phone problems isn't their concern.
3. You want business support, go to Verizon or AT&T or T-Mobile.
4. You want the iphone 6, again go to ...
Re: USC Predictions
Well I would predict that USCC gets bought out, but I don't think any of the big carriers are interested in them at this point. The company is a textbook example about how a company went from being a great customer service, employee satisfaction company to pure garbage in just a matter of months. The company is too interested in their stock price and Wall Street to care about anything else and their stock performance shows it. ...
Re: The Circuit City Syndrome
Good points. I agree that the company started the downward spiral as soon as Rooney stepped down. The liberal Carlson family decided that political correctness was more important than competency in their search for their next CEO. They decided to hire a woman with zero cellular experience who worked in marketing at McDonald's as their next CEO. The Carlson's don't want to be innovative in anything regarding the industry they are in. Instead, they ...
Re: CO SELLS ALMOST ALL STOCK
http://seekingalpha.com/article/2210243-unit ed-states-cellular-3-different-insiders-have- sold-shares-this-month :wink:
Re: CO SELLS ALMOST ALL STOCK
I found this sheet from our TOPS training and looking back on what it says, it's such a complete lie and fraud, but here is the first paragraph in their BS from last year's training.
"Welcome to your journey through TOPS!
Wow! What an exciting time this is for our company! We are quickly approaching our TOPS launch for Wave X, and on behalf of the X TOPS Pillar Team we would like to thank you in ...
Re: CO SELLS ALMOST ALL STOCK
Tells me that "confidence in the company, its owner and each other" isn't being followed by the big wigs at corporate. They don't practice what they preach. Several execs dumped their stock in May (http://seekingalpha.com/article/2210243-unit ed-states-cellular-3-different-insiders-have- sold-shares-this-month) They are dumping stock because they have no confidence in the company they run. It also tells me they don't see any "light at the end of the tunnel" as far as turning the company around and they don't ...
Re: USCC=sinking ship
You are right. I apologize to all the 3rd graders out there to say they would make something as crappy as TOPS. I'm assuming TOPS was made in some 3rd world country like Nigeria, New Guinea, or Haiti where English is not their primary language. Also, I apologize to any tribesman with a spear for insulting them saying they would make something as crappy as TOPS. Let's just get that out of the way too. ...
Re: USCC=sinking ship
You nailed it. The USS Cellular struck an iceberg back in July/Aug '13 and has been sinking ever since. They implemented a billing system that was supposedly in development for around 5 years, but it must have been developed by 3rd graders as a class project. What a joke. That system still crashes constantly and all the other side programs tied to it crash too like MyAccount and Rewards Mgt Tool, *228, and everything else. And instead ...
Re: Anything getting better?
It hasn't got much better. You left right when that nightmare started, but it still goes on, just not as much. Tops still crashes once in a while and there are still constant problems with MyAccount, *228, bills not being right, incorrect data overcharges, etc. So, it's still a nightmare, but not as bad as when you left. You got out at the right time. You missed the last 6 months of dealing with ...
Re: US Cellular=Epic Fail
To me it seems they are coming apart at the seams and it really went into effect when that garbage TOPS launched untested. The company was not doing great before, but now it's coming apart as a result of all the internal errors of this system as well as how slow it runs when using it. Transactions that took 10 minutes in the old system can now take up to an hour. Now customers wait 2 ...
Re: I just started at us cellular 2 weeks ago and...
Well I'm sorry you had to go through so much crap. I'm also sorry you quit, but in the long run you'll see it was for the best. The angry customer issues, the nit picking on your clothes, the long wait times, the billing system issues, all of that stuff isn't going away anytime soon. You'd just be telling us the same stuff 3 months from now, 6 months from now. You don't deserve to ...
Re: State of US Cellular
Not sure why nobody has talked about USCC for a while now. It's just as horrible as you might imagine. You thinking USCC being around 3-5 years from now? I'd say more likely 3-5 months at best! I can't even begin to describe the disaster that TOPS turned out to be. That's why CEO Mary Dillon left right before the roll out. She knew how bad it was and wanted out and nothing ...
Re: I just started at us cellular 2 weeks ago and...
I think you mean commission not commotion right? I can't really say how much you'll make. Are you full or part time? Depends on how much traffic is in your store. I know the pay is tiered. If you make 0 to like 60% of your quota, you get $X per add. Renewals you get $8, so that's easy. But the tiered thing is hard to follow. I think if you ...
Re: DO NOT WORK FOR THIS PLAce
Seems like US Cellular is in constant, perpetual damage control. All you hear is "we're sorry this happened" or "we're sorry that happened." The company has gone so far downhill in the past 5 years. Now all they're interested in is the bottom line, squeezing every last penny they can get out of everything. All the tools are old, worn out and dilapidated. They have become the Dollar General of the cell industry-just plain junk. ...
Re: Possible Class Action Lawsuit???
I think the fine print in the contract says something to the effect "prices/plans subject to change without notice" is their way out of any lawsuit. I agree that it seems like false advertisement or bait and switch, but their lawyers covered their butts. Now they are doing radio commercials saying "come to a carrier that puts people first." Really? How? They charge the same $35 activation fees, $15 phone number change fees, and ...
Buyout?
Does anything think US Cellular is ripe for a buyout? Their flop of a billing system sure seems like that's where it's all leading to. I think they expected the billing system to save the company, but turns out it's destroying the company. I'm thinking their best bet is to sell now before they lose all their customers. Anyone else?
Re: Anyone think TOPS
US Cellular is writing their own obituary. They did some over the air update that really messed up Samsung smart phones-especially GS3s. A huge amount of their customers can't get signal now-a big strike one. Second, they shut down their computer system to switch to a new one. It was down for like 4 days entirely. Third, the new billing system doesn't work and they had to shut down their system for another 3 ...
Anyone think TOPS
Is going smoothly? Wow, talk about a hot mess. So far it's been a total disaster. And from what I've heard so far, I don't see anything good coming out of TOPS vs CARES. Seems like it's a giant step backwards. I don't know what they were thinking. This conversion could be the beginning of the end of this company. :(
Re: Pending changes coming at USCC
You mean Belief Project=Fail
We'll have to see if this Meyers guy is as big of an idiot as the last prez. Putting contracts back in place sure isn't going to help matters. All it's going to do is get customers to think they were lied to and then want to cancel. Hopefully they get rid of that worthless "getting to know your customers" book that is a total waste of paper and trees.
Re: Pending changes coming at USCC
It's called deceit. You lead your employees with lies and deceit and don't allow for any questioning of the official corporate line. If corporate says jump, you are to ask "how high?" Do not think for yourself and do not question anything. Do not rock the boat if you know what's best for you. If they cut staffing, you are to work just that much harder to pick up the slack and you are ...
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